Epson Aculaser CX28DN User Manual

							Clearing Media Misfeeds 229
Clearing a Media Misfeed from the Duplex
1Pull the lever, and then open the 
right door.
Before opening the right 
door, fold up Tray 1.
2Carefully pull out the misfed 
media.
3Close the right door.
 
						

							Clearing Media Misfeeds 230
Clearing a Media Misfeed from the Fuser Unit
1Open the machine’s front cover.
2Slowly raise the scanner unit, 
and open the cover.
3Pull the lever, and then open the 
right side cover.
Before opening the right 
door, fold up Tray 1.
 
						

							Clearing Media Misfeeds 231
4Push up the levers of the fuser 
unit cover, and then open the 
cover.
5Carefully pull out the misfed 
media.
If the misfed media cannot 
be removed by pulling it 
down, pull it from the top of 
the fuser unit.
 
						

							Clearing Media Misfeeds 232
If the paper becomes crin-
kled and jammed in the fuser 
unit, open the fuser unit 
cover, and then remove the 
paper.
CAUTION
The area around the fuser unit is 
extremely hot.
Touching anything other than the 
indicated levers may result in 
burns. If you get burned, 
immediately cool the skin under 
cold water, and then seek 
professional medical attention.
 
						

							Clearing Media Misfeeds 233
Note
Decreased print quality may 
result if the surface of the image 
transfer belt or the transfer roller 
is touched.
Be careful not to touch the 
surface of the image transfer belt 
or transfer roller. 
6Push down the levers.
 
						

							Clearing Media Misfeeds 234
7Close the right door; slowly 
lower the scanner unit, and then 
close the front cover.
Clearing a Media Misfeed from the Switchback
1Open the machines front cover.
2Slowly raise the scanner unit, 
and open the cover.
 
						

							Clearing Media Misfeeds 235
3Slowly lower the horizontal 
transport unit cover.
4Carefully pull out the misfed 
media.
5Slowly lower the scanner unit.
 
						

							Clearing Media Misfeeds 236
6Close the front cover.
Clearing a Media Misfeed from the Horizontal Transport 
Area
1Open the machines front cover.
2Slowly raise the scanner unit, 
and open the cover.
 
						

							Clearing Media Misfeeds 237
3Carefully pull out the misfed 
media.
4Close the cover, and slowly 
lower the scanner unit.
5Close the front cover.
 
						

							Solving Problems with Media Misfeeds 238
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media or original media.
Symptom Cause Solution
Several 
sheets go 
through the 
machine 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media.
Too much static elec-
tricity is present.Do not fan transparencies.
Media mis-
feed mes-
sage stays 
on.Front cover needs to 
be opened and 
closed again to reset 
the machine.Open and close the front cover again. 
Some media remains 
misfed in the 
machine.Check the media path again to make 
sure that you have removed all of the 
misfed media.
Duplex mis-
feeds.Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use Epson-approved media. See 
“Specifications” on page 90.
Plain paper, recycled paper can be 
autoduplexed if the media type is set 
properly in the driver. See “Specifica-
tions” on page 90.
Make sure that you have not mixed 
media types in the tray.
Do not duplex, envelopes, labels, letter 
head, postcards, thick stock, glossy 
media, or transparencies.
Media is still being 
misfed.Check the media path inside the 
duplex again to make sure that you 
have removed all of the misfed media.