Handspring Treo 270 User Guide

Chapter 6Page 91
Duplicating a Contacts entry
You can duplicate existing entries, which can be helpful when you want to enter multiple people 
from a single organization. When you duplicate an entry, the word Copy appears next to the name 
in the First Name field. 
To duplicate an entry:
1. From the Contacts view, select the name you want to duplicate.
2. Press Menu  .
3. Under Record, and select Duplicate Contact (/T). 
4. Edit the entry as necessary. 
5. Hold Option   and press Return   to finish....

Page 92 Application-Specific Tasks
Selecting types of phone numbers
You can select the types of phone numbers or e-mail addresses that you associate with a 
Contacts entry. Any changes you make apply only to the current entry. 
To select other types of phone numbers in an entry:
1. Select the contact name for the entry that you want to change. 
2. Press Space   to open the entry.
3. Press Menu  .
4. Under Record, select Edit Contact (/E).
5. Tap the pick list next to the label you want to change. 
 
6....

Chapter 6Page 93
7. Select any of the following settings:
8. Hold Option   and press Return   to finish.
Using the Call History view
The Call History view provides quick access to the previous 1,000 incoming and outgoing calls.
If you miss a call when your Treo is on and you remain in a coverage area, your missed calls 
appear in the Call History list and you receive a missed call alert message. When your phone is 
off or you travel outside a coverage area, your missed calls are forwarded to voicemail...

Page 94 Application-Specific Tasks
Calling a number in your Call History list
In addition to viewing a list of your incoming, outgoing, and missed calls, you can use the Call 
History view to dial any number that appears on this view.
To dial a number from the Call History view:
1. Make sure wireless mode is on. See page 19 for details.
2. Use the scroll buttons to select the number you want to call.
 
3. Press Space   to dial.
Tip: To add a number to your Contacts or Speed Dial list, press Menu  , under...

Chapter 6Page 95
Using the Active Call view
After you dial and establish a connection, or receive an incoming call, the Active Call view icon 
appears in the lower left corner of the PhoneBook screen, and the Active Call view appears:
 
 
Note: If you dialed a Speed Dial entry that includes Extra Digits, the Dial Pad button changes 
to an Extra Digits button. Tap Extra Digits to dial the additional predefined numbers, such 
as an extension.
Receiving Calls
Whenever your communicator’s wireless mode is on...

Page 96 Application-Specific Tasks
To end a call, do any of the following: 
nClose the lid (if the headset is not attached).
nPress Backspace .
nPress the button on the headset (if it is attached).
nTap Hang Up.
Adjusting call volume
You can adjust the volume level from the Active Call view when a call is in progress.
To adjust the call volume, do one of the following:
nRoll the rocker switch up, or press the top scroll button, to increase the volume.
nRoll the rocker switch down, or press the bottom...

Chapter 6Page 97
Placing calls on hold
You can place an active call on hold while you use other applications on your communicator or 
complete another task.
To place a call on hold:
1. Place or answer a call.
 
 
2. Tap Hold to place the call on hold.
3. Tap Off Hold to return to the call.
Handling Multiple Calls
You can use the Active Call view to handle a variety of situations that involve multiple calls. During 
an active call, you can receive or place another call, switch between two active calls,...

Page 98 Application-Specific Tasks
To dial another number while a call is in progress:
1. From the Active Call view, repeatedly press PhoneBook   to access the view you want to 
use.
Tip: You can also tap the Speed Dial, Dial Pad, Contacts, or Call History view icons. 
2. Dial the number.
3. When the confirmation message appears, hold Option   and press Return   for Yes.
To switch between two active calls, do any of the following:
nTap the call status line of the call you want to make active.
nPress the...

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Forwarding calls
If you need to turn off the wireless mode or know you will be traveling outside a coverage area, 
you can forward your calls to another number. Keep in mind that your wireless service provider 
will still charge you for your forwarded calls. 
Note: Because call forwarding information is stored by the network, it’s a good idea to check 
the current network settings both before and after you change the call forwarding option.
To forward calls to another number:
1. From the...

Page 100 Application-Specific Tasks
Returning a missed call
When your Treo is on and you remain in a coverage area, any calls you miss appear in the Call 
History list and you receive a missed call alert message. When your phone is off or you travel 
outside a coverage area, your calls are forwarded to voicemail and they do not appear in the Call 
History list.
nIf you miss multiple calls, a message appears indicating the number of calls you missed. See 
page 94 for instructions on calling a number in...