Panasonic Digital Copier Dp 2500/3000 Internet Fax Operating Instructions

							GETTING TO KNOW YOUR MACHINEGETTING TO 
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MACHINE
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Relayed Transmission
The DP-2500/3000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN
to multiple fax machines via a telephone line.  You can attach files with the TIFF-F format to this email.
Using the Sub-address specified by the originating fax machine, the DP-2500/3000 can then route the
received documents to the remote DP-2500/3000 via an email, which can then relay these documents to final
destinations where the final recipient is a regular G3 fax machine.
The DP-2500/3000 also allows you to convert a data file from various application programs such as
spreadsheet into a TIFF-F format file and then transmit this file attached to an email.
To convert applications into a TIFF-F formatted file, however, requires you to first download the software
(printer driver) from the web site listed below.  The second part requires you to install the software on your PC.
(See the web site for details about the printer driver installation and operation.)
You can download the Panasonic’s printer driver from any of the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax
  
LAN
PC
G3 Fax
G3 Fax
Transfer to a G3 Fax
G3 Fax
Email
Internet Fax
Transfer to a G3 Fax
Transfer to
a G3 Fax
Internet Fax
Internet Communication Features 
						

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22
Important Information
The DP-2500/3000 uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP).
The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as
follows.
Differences between Internet Fax and Regular Fax
A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the
receiving fax.  You pay for the circuit.  The two faxes negotiate a connection, synchronize and exchange image
data.
The Internet Fax works like an email, the image data is broken down into packets and transmitted through your
Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus
saving you long distance costs.
Transmitted Document Confirmation
1. The DP-2500/3000 does not directly connect to the final destination, but rather connects to a Mail Server via
LAN.  Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be
returned from the Mail Server to the DP-2500/3000.
2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location,
traffic on the network or LAN system configuration.
3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all.  Therefore, when
transmitting important or time sensitive documents, it is recommended that you follow up with a telephone
call to confirm reception.
4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME
protocol.  Erroneous mail may not be returned depending on the Mail Server.
DP-2500/3000 Cannot Make a Phone Call via LAN
The DP-2500/3000 can only make a phone call using a regular telephone line (PSTN).
Dual Port Communication
The DP-2500/3000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone
line (PSTN) and LAN Communication.
Transmission Resolution 
In view of PC transmission, the factory default setting for the resolution is set to FINE mode.  If required, this
setting can be changed to Normal.
Internet Mail Reception
1. The DP-2500/3000 can receive text email from a PC and print ANSI characters.  It will print a n symbol if
an unrecognized character is received.
2. Received email font and character size are fixed and cannot be changed.
3. Text email will be printed at about 72 lines per page.  It is recommended that you use A4/Letter size
recording paper.
4. If the received text email includes a file attachment in a format other than TIFF-F, such as Word, Excel,
Power Point, the DP-2500/3000 prints an error message instead.
5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image
file will be printed on separate pages. 
						

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Sending Document Size via LAN
When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size
capability, and thus it will not reduce the document size.  Therefore, when transmitting via LAN, it is
recommended that you use only A4/Letter size documents.  If a Ledger/B4 size document is transmitted and
the receiver is only able to print A4/Letter size, the communication will fail when the Fax Parameter No. 141
(LAN XMT REDUCTION) is set to 1:Invalid or the Select Mode LEDGER EMAIL XMT is set to On.
Sending a Document to a PC via LAN
When transmitting a document to an email address, the following instructions are sent as text message in
addition to the TIFF-F formatted image file.
An Image data in TIFF-F format has been attached to this email.
You can download the TIFF-F Image Viewer from the following URL addresses:
http://www.panasonic.co.jp/mgcs/internetfax/
http://www.panasonic.com/internetfax/
Internet Relayed Transmission
To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you
must set up your Network security.  Enter a Relay Station Name, which is concealed from the final destinations
and a Manager’s Email Address for notification of all Internet Relayed Transmissions.
Important Information 
						

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Connecting the LAN Cables
Ethernet-Token-Ring 
Bridge
(Optional Order 
No. UE-204006)
10Base-T/100Base-TX Ethernet HubEthernet LAN 
(10Base-T/100Base-TX) 
Cable (Not  included) ACTIVITY Lamp
Blinks when there is data traffic on the LAN.
LINK Lamp
Illuminates when connected to the LAN. Lamp will 
not turn ON if LAN cable is defective (contains 
breaks).
LAN Connection Jack
(10Base-T/100Base-TX)
LAN Cable
(10Base-T/100Base-TX Cable)
Insert the plug until a click is heard.  
(LAN cable is not included with the product.)
Purchase a Category 5 Cable, compliant with 
EIA/TIA 568-A-5 standard. 
						

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Installing Your Machine
User Parameters
Setting the User (Internet) Parameters
See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters).
Before starting, you will need a completed copy of page 15 (Pre Installation Information).  For your machine to
be able to operate on the Network properly, the following five (5) Basic Parameters must be pre-programmed
into the machine.
IP Address
Subnet Mask
SMTP Server Name or IP Address
Default Router IP Address
Email Address 
Make sure that the INTERNET lamp is ON.  If not, press   to select the INTERNET MODE.
1
2
  
3
Press   or   to scroll the display to the desired 
User (Internet) Parameters.  (See page 27)
Ex:
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODEPOLLING
SELECT MODE
PRINT OUT
EDIT PHONE BOOK
SET MODE01 USER PARAMETERSUSER PARAMETERS
SELECT A FUNCTION
01 DATE & TIME
02 LOGO
03 CHARACTOR ID
04 ID NO.
05 TIME ZONE
CANCEL O K01/09
06 IP ADDRESS
USER PARAMETERS
IP ADDRESS
PRESS OK
   .   .   .
CANCEL OK
Continued on the next page... 
						

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 (see Note 1)         (see Note 2)
   (see Note 3)
4
Enter the IP Address using the keypad.
Ex:   
(See Note 2)
5
To advance to the next parameter, press 
 to return to Step 3 or press   to 
return to standby.
NOTE
1. To scroll the display to desired User Parameter in Step 3, press   or  .
2. All IP Address fields require an entry.  If you wish to leave an IP Address field Blank or wish to erase one, press
 and press  .
3. If the DNS Server is not available, change the setting of the Fax Parameter No. 161 (DNS SERVER) to Invalid,
then enter the IP Address instead.
123178240003
USER PARAMETERS
IP ADDRESS
PRESS OK
123. 178. 240. 003
CANCEL OK
OK
CANCELSTOP
CLEAROK
User Parameters 
						

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Setting the Internet Parameters
Setting the User Parameters for the LAN Interface
Depending on how the DP-2500/3000 will be configured to communicate on the LAN, the appropriate
parameters listed in the table below must be stored first. (See pages 12 to 17)
* Contact your Network Administrator for this Information.
  Parameter Comments
1 DATE & TIME Current Date and Time.
2 LOGO Up to 25 characters & digits.
3 CHARACTER ID Up to 16 characters & digits.
4 ID NO. Your Fax Telephone Number. (Up to 20 digits)
5 TIME ZONE The Time Zone is required as part of the Email header information when 
sending Internet faxes.
6 (MAC ADDRESS) Hardware Address hard-coded into the DP-2500/3000. (If required, can be 
obtained from the 2nd page of the Fax Parameter List printout, by pressing. 
[FUNCTION][PRINT OUT][04 FAX PARAMETER LIST])
7* IP ADDRESS IP Address assigned to your DP-2500/3000.
8* SUBNET MASK Subnet Mask assigned by the Network Administrator.
9* SMTP SERVER NAME The name of the SMTP Mail Server. (Up to 60 characters)
10* SMTP SERVER IP ADDR IP Address of the SMTP Mail Server.
11* DEF. ROUTER IP ADDR IP Address of your Default Router.
12*
EMAIL ADDRESSThe Email Address assigned to your DP-2500/3000 for sending and receiving.  
(Up to 60 characters)
13* DNS SERVER IP ADDRESS IP Address of the DNS Server.  If the DNS Server is not available, change the 
setting of the Fax Parameter No. 161 (DNS SERVER) to Invalid, then enter 
the IP Address instead.
14*
POP SERVER NAME
 Name of the POP Mail Server.
15* POP SERVER IP ADDR IP Address of the POP Mail Server.
16*
POP USER NAMEUser Name assigned to your DP-2500/3000. (Up to 40 characters)
17* POP PASSWORD Password assigned to your DP-2500/3000. (Up to 10 characters)
18*
HOST NAMEThe Host Name assigned to your DP-2500/3000. (Up to 60 characters)
19 DEFAULT SUBJECT The default information to be added to the Subject Line for all outgoing Email 
(up to 40 characters).  To manually input this information before transmission, 
change the Fax Parameter No. 159 (SUBJECT LINE ENTRY) to 2:Valid.
20 DEFAULT DOMAIN When the outgoing email address is incomplete by SMTP standards, the 
Frequently Sent Domain specified here will be automatically added to the 
email address. This feature is also useful as a shortcut when manually 
entering email addresses to a frequently used Domain. (Up to 50 characters)
21 SELECTABLE DOMAINS Enter up to 10 Domain Names that can be selected during Manual email 
addressing by pressing the Domain Key   (See page 16). (Up to 30 
characters)
22 REMOTE PASSWORD This is a security password that allows Remote Programming of the Internet 
Parameters and Auto Dialer or the retrieval of the Journal via an Email.  (Up to 
10 characters)
23 MANAGER’S EMAIL ADDR Department Manager’s Email Address for notification of all Internet relayed 
transmissions for supervision and cost control purposes. (Up to 60 characters)
24 RELAY XMT PASSWORD A password that provides Network security for your Relay Station (used 
exclusively for G3 relay purposes). (Up to 10 characters)
25 RELAY DOMAIN (01) ~ (10) Enter up to 10 Domain Name(s) that have been authorized to access your 
Internet Fax for Relayed XMT Request. (Up to 30 characters)
Relay Domain, a.k.a. Domain Name in the DX-1000/2000. 
						

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Programming or Retrieving Parameters via Email
Using Email to Program or Retrieve Parameters
This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming
Internet Parameters, Phone Book Dialing Numbers, Program keys and Journal retrieval from your PC by
sending a text email message to the DP-2500/3000.
Using your email application’s Subject: line as a command-input field, you can request the DP-2500/3000 to
perform the following commands:
Where:set is used to program the data
get is used to retrieve the data
parameters represents Internet Parameters
abbr represents Auto Dialer
jnl represents Journal
password is the Remote Password programmed in the DP-2500/3000’s User
Parameters 
(i.e. 123456789).  Must be enclosed within the parenthesis ( ).
The command must be enclosed within the hash (#) signs.
Using a PC to Input the Internet Parameters Remotely
This feature provides a convenient and an easy way to input the Internet Parameters right from your PC by
sending a text email message to the DP-2500/3000.
The following parameters can be input remotely via a PC. The other parameters must be entered from the
machine in the User Parameters (see page 27).
Sender Selection (up to 24 User Names, see page 83)
Default Domain
Selectable Domains (up to 10 additional Domain Names)
Remote Password
Manager’s Email Address
Relay XMT Password
Relay Domain (up to 10 Domain Names authorized for Relay XMT Request)
The DP-2500/3000 interprets the command that you enter in the Subject: line of your email message and
performs one of the following functions, it Retrieves or Stores data into the Internet Parameters (User
Parameters).
The two types of commands that can be entered in the Subject: line of your email:
1) To Store data, type :#set parameters(password)# : Where  the password is the Remote Password
programmed in the DP-2500/3000’s User Parameters
(i.e. 123456789).  
You can enter the Internet Parameters shown above
with this command the first time.  However, if these
fields already contain data, do not use this command
as the existing information will be deleted and
overwritten.  Use the Retrieve command below
instead, refer to pages 30 to 34.
2) To Retrieve data, type : #get parameters(123456789)# (see Note 1)
Subject: Line Command Function
1 #set parameters(password)# Programs the Internet Parameters
2 #get parameters(password)# Retrieves the Internet Parameters
3 #set abbr(password)# Programs the Auto Dialer
4 #get abbr(password)# Retrieves the Auto Dialer Data
5 #get jnl(password)# Retrieves the current Journal data 
						

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To Input the Internet Parameters for the First Time
Create a script in the message body of a plain text email and send it to the DP-2500/3000’s email address.
The Subject: line of the email must be as follows:
#set parameters(password)#: Where the password is the Remote Password programmed in the DP-2500/
3000’s  User Parameters.   For security, always input a Remote Password in the
User Parameters.  [If it was not programmed, signify with () (i.e. #set
parameters()#) and assign one now].
Important: Do not use the above command if these fields already contain data, the
existing information will be deleted and overwritten.  Retrieve and backup the
existing data onto your PC first by following the procedures for Retrieving and
Editing the Internet Parameters on pages 30 to 34.
The script sample to input the Internet Parameters is shown below.
NOTE
1. To activate this feature, change the Fax Parameter No. 158 (PC REMOTE UPDATE) to Valid. (See page 57)
(1)
(2)
(3)
(5) (a)
(b)(c)(d)
(4)
Programming or Retrieving Parameters via Email
Continued on the next page... 
						

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Explanation of Contents 
 (see Note 1)  (see Note 2)
(1) To : The DP-2500/3000’s email address
From : This field is normally not visible when creating new email message(s).  It is your default
email address for retrieving the Internet Parameters and for error message notification.
(Can be programmed with the configuration tool of your email program.)
Subject : To Store data, type: #set parameters(password)#
(2) @sender to @end : Defines the Sender information to be set in section (2) between @sender to @end block.
Register up to 24 User Names and their Email Addresses for the Sender Selection
feature (see page 83).
Separate each data field with a semicolon (;). (If the remaining fields are to remain blank,
insert a semicolon (;) for each blank field) 
The data string for each Sender Selection should be defined within a single line.  
The syntax is:  ;;
(a) 01 to 24: Indicates the Sender Selection Numbers
(b) User Name (25-characters maximum)
(c) Email Address (60-characters maximum)
(3) @select-domain to @end : Defines the Selectable Domains to be set in section (3) between @select-domain to
@end block.  Register up to 10 Domain Names that can be selected during manual email
addressing by pressing the Domain Key  . (30-characters maximum)
The syntax is:  ;
(4) @relay-domain to @end : Defines the Domain Names to be set in section (4) between @relay-domain to @end
block.  Register up to 10 Domain Names that have been authorized to access your
Internet Fax for Relayed XMT Request. (30-characters maximum)
(5) @system to @end : Defines the Internet Parameters to be set in section (5) between @system to @end
block.  Register the following Internet Parameters. 
(a) Default Domain (30-characters maximum).   
The syntax is:  domain; 
(b) Manager’s Email Address (60-characters maximum).  
The syntax is:  manager; 
(c) Relay XMT Password (10-characters maximum).  
The syntax is:  relay; .  Quotation marks   enclosing the
password, are required, as shown in the example above.
(d) Remote Password (10-characters maximum). 
The syntax is: remote; .  Quotation marks   enclosing the
password, are required, as shown in the example above.
NOTE
1. The machine cannot be programmed via email while it is communicating or printing.
2. Some email applications automatically insert a line feed in the middle of a line when the number of characters in
a line exceed a specific number. Turn Off the automatic line feed, or define the number of characters per line
to prevent a line feed, or the data will be ignored.
Programming or Retrieving Parameters via Email