Tone Commander 524 Installation Instructions

524
Installation
Instructions
11609 49th Place West
Mukilteo, WA 98275-4255
Phone: (800) 524-0024 (425) 349-1000
Fax: (425) 349-1010
www.tonecommander.com
13-102408 Rev. H
June 2001 

Page 213-102408 Rev. H
Tone Commander 524 Installation Instructions
© 2001, Tone Commander Systems, Inc. All rights reserved.
Printed in USA
Tone Commanderis a registered trademark of Tone Commander Systems, Inc.
Changes in this revision–

removed references to Message Waiting Interfaces and Voice Announce 

Contents
Introduction...........................................................................4
Ordering Equipment...............................................................5
Ordering Lines...................................................................6
Site Preparation..................................................................7
Configuration Sheet Preparation.....................................................8...

Introduction
The Tone Commander 524 is a call processing console for use in receptionist or departmental attendant
positions, with Centrex or PABX systems. Five line keys are provided for LDN (listed directory number)
terminations or call processing loops. Up to 24 stations may be monitored for status. Autodialing is
available for each station. Autodialing is normally used to dial the station number associated with the DSS
(Direct Station Select) key, but spare DSS keys may optionally dial outside lines...

1. Ordering Equipment
Order the optional PA-24 Paging/Chime Module and related equipment as required. Allow adequate time to
ensure equipment availability at cutover.
Required for each 524 system

(1) 524 Central Processing Unit (equipped for 5 attendant lines, 24 stations, 2 consoles)

(1) 524 console for each attendant position (2 max.)
Required to provide Paging service

(1) PA-24 Paging/Chime module

(1) Paging Amplifier and speakers
Additional required equipment

(1) 66M1-50 split block + (1)...

2. Ordering Lines
Please refer to the System Descriptionsection for further information regarding line requirements.
Common requirements for all attendant and station lines

Standard Centrex loop start lines

Disconnect Supervision

Call Pickup Terminate

Must originate from the same Centrex Common Block
Requirements for all attendant lines

Tone dialing

Station Call Transfer

Directed Call PickupwithoutBarge-In (non-Barge-In)

Do notconfigure with Call Transfer-Attendant
Optional attendant line...

3. Site Preparation
Central Processing Unit (CPU)
The CPU should be installed in a clean,dryarea which is secure but also accessible by maintenance
personnel. This unit is designed for wall mounting only. Allow adequate wall space for ventilation, the
necessary mounting blocks, and related equipment.
Ambient Environmental Requirements
1. Between 60° and 80° F (recommended).
2. Free of toxic fumes or static electricity (copiers).
3. At least 50 feet away from electromagnetic sources (arc welders).
4. Free...

4. Configuration Sheet Preparation
Prior to installation of this system, the Configuration Sheets attached to the back of this manual should be
completed with the information listed below.Please leave the Configuration Sheets on site.
System Programmable Features
Factory programmed values have been chosen to accommodate standard central office or PABX operating
parameters and generally accepted customer requirements. These values may be adjusted to specific
needs.
A space is provided on the Configuration...

524 Configuration Sheet
System Programmable Features
STATION
KEYFEATUREDIAL PAD
KEYSAVAILABLE
VALUESDEFAULT
VALUEACTUAL VALUE
A
‘ABANDON’
Ring Time2-9,02 - 9 sec,
10 sec55
B‘RECALL’
Rings1-9,01 - 9 rings,
no recall33
C‘DCP DIAL’
Sequence0, 1first, lastfirst
(0)first
D‘DIAL SPEED’6, 0slow (6 digits/sec),
fast (10 digits/sec)fast
(0)fast
E‘PAUSE’ Time2-9200 - 900 msec700700
F‘FLASH’ Time5-9,0500 - 900 msec,
1 sec600500
G
Dial Tone
‘DETECT’
Time1-9,
0500, 600, 700 msec,
1, 1.2, 1.5, 1.8, 2 sec700600...

524 Configuration Sheet
Line Programmable Features
(Default settings for all lines are shown inBOLD ITALICS.)
LINE
KEY
NO.LINE NAME I.D.
or
PAGE KEYPRIV.
WHEN
BUSYMUSIC
ON
HOLDANS.
USERING
DELAY
(NO
RINGING,
NO
DELAY,
1-9
RINGS
)
TELEPHONE
NUMBERS
O
F
FO
NO
F
FO
NO
F
FO
N
1local 1 X X Xno
delay555-1990
2local 2 X X Xno
delay555-1991
3local 3 X X Xno
delay555-1992
4WATS X X Xno
delay280-2339
5Page key X X Xno
ringN/A
Page 1013-102408 Rev. H
Tone Commander 524 Installation Instructions