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Dell Perc 5i User Guide

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    www.dell.com | support.dell.com
    Dell™ Serial-Attached SCSI 5/iRIntegrated and Adapter
    User’s Guide
    Model UCS-51
    YD912bk1.book  Page 1  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    YD912bk1.book  Page 2  Monday, April 2, 2007  4:39 PM 
    						
    							
    www.dell.com | support.dell.com
    Dell™ Serial-Attached SCSI 5/iRIntegrated and Adapter
    User’s Guide
    YD912bk1.book  Page 1  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    Notes, Notices, and Cautions
     NOTE: A NOTE indicates important information that helps you make  better use of your computer.
     
    NOTICE: A NOTICE indicates either potential da mage to hardware or loss of data and tells you how to avoid the problem.
     
    CAUTION: A CAUTION indicates a potential for propert y damage, personal injury, or death.
    ____________________
    Information in this document is subject to change without notice.
    © 2005–2007 Dell Inc. All rights reserved.
    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
    Trademarks used in this text:  Dell, the  DELL  logo, Dell Precision , PowerEdge,  and OpenManage  are trademarks of Dell Inc.;  Intel is a registered 
    trademark of Intel Corporation;  Microsoft, Windows,  and Windows Server  are registered trademarks, and  Windows Vista is trademark of 
    Microsoft Corporation;  Novell NetWare,  and SUSE  are registered trademarks of Novell, Inc.  in the United States and other countries; Red Hat 
    and  Red Hat Enterprise Linux  are registered trademarks of Red Hat, Inc.;  LSI Logic, Fusion-MPT , Integrated Mirroring , and Integrated Striping  
    are trademarks or registered trad emarks of LSI Logic Corporation;  DR-DOS is a registered trademark of DRDOS, Inc.
    Other trademarks and trade names ma y be used in this document to refer to either the entities claiming the marks and names or t heir products. 
    Dell Inc. disclaims any proprieta ry interest in trademarks and trade names other than its own.
    Model UCS-51
    January 2007 P/N YD912 Rev. A01
    YD912bk1.book  Page 2  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    Contents3
    Contents
    CAUTION: Safety Instructions. . . . . . . . . . . . . . . . . . . . .   7
    SAFETY: General. . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . .  7
    SAFETY: When Working Inside Your System
     . . . . . . . . . . . . . . . . . . .  7
    SAFETY: Protecting Against Electrostatic Discharge
    . . . . . . . . . . . . . . .  8
    1 Overview . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . .   9
    About RAID. . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . .   10
    RAID Levels
    . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   10
    RAID Terminology
     . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   10
    Integrated Striping
     . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   10
    Integrated Mirroring
     . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   11
    2 SAS 5/iR Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
    3 Hardware Installation
     . . . . . . . . . . . . .  . . . . . . . . . . . . .  15
    Installing the SAS 5/iR Adapter . . . . . . . . . . . . . . . . . . . . . . . . .   15
    4 Driver Installation . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .  19
    Creating a Driver Diskette. . . . . . . . . . . . . . .  . . . . . . . . . . . . .   19
    Installing the Driver During Windows Operating 
    System Installation
    . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   20
    Installing a Windows Driver for  a New SAS 5/iR Controller
     . . . . . . . . . .   20
    Updating an Existing Windows Driver
     . . . . . . . . . . .  . . . . . . . . . .   21
    Installing From the Dell Op erating System Media
     . . . . . . . . . . . . . . .   22
    YD912bk1.book  Page 3  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    4Contents
    Installing the Red Hat Enterprise Linux Driver . . . . . . . . . . . . . . . . .   22
    Creating a Driver Diskette
     . . . . . . . . . . . . .  . . . . . . . . . . . .   22
    Installing the Driver
    . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   23
    Installing the Drive r Using an Update RPM
    . . . . . . . . . . . . . . . . .   24
    Installing the SUSE Linux Enterprise Server Driver
    . . . . . . . . . . . . . . .   24
    Installing the Drive r Using an Update RPM
    . . . . . . . . . . . . . . . . .   24
    Installing SUSE Linux  Enterprise Server Using 
    the Driver Update Diskette
     . . . . . . . . . . . . .  . . . . . . . . . . . .   25
    Upgrading the Kernel
     . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   26
    5 SAS 5/iR BIOS. . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .  27
    POST Messages . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   27
    BIOS Fault Code Messages
    . . . . . . . . . . . . .  . . . . . . . . . . . .   27
    Configuration Utility
     . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   28
    Starting the Configuration Utility
     . . . . . . . . . . .  . . . . . . . . . . .   28
    Functions Performed
     . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   28
    Navigating the Configuration Utility
     . . . . . . . . . .  . . . . . . . . . .   28
    Integrated RAID Configura tion and Management Screens
    . . . . . . . . . . .   29
    Select New Virtual Disk Type
    . . . . . . . . . . . . .  . . . . . . . . . . .   29
    Create New Virtual Disk
     . . . . . . . . . . . . .  . . . . . . . . . . . . .   29
    View Virtual Disk
     . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   30
    Manage Virtual Disk
     . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   30
    Exit Screen
     . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   31
    Performing Configuration Tasks
    . . . . . . . . . . . . .  . . . . . . . . . . . .   31
    Creating an Integrated  Striping Virtual Disk
     . . . . . . . . . . . . . . . .   31
    Creating a Integrated Mirroring Virtual Disk
    . . . . . . . . . . . . . . . .   32
    Viewing Virtual Disk Properties
    . . . . . . . . . . . .  . . . . . . . . . . .   33
    Synchronizing a Virtual Disk
     . . . . . . . . . . . .  . . . . . . . . . . . .   33
    Activating a Virtual Disk
     . . . . . . . . . . . . .  . . . . . . . . . . . . .   34
    Deleting a Virtual Disk
     . . . . . . . . . . . . . .  . . . . . . . . . . . . .   34
    Replacing and Rebuilding a Degraded Virtual Disk
     . . . . . . . . . . . .   34
    YD912bk1.book  Page 4  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    Contents5
    6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
    BIOS Boot Order . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   35
    General Problems
     . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   35
    Physical Disk Related Issues
     . . . . . . . . . . . . .  . . . . . . . . . . . . .   36
    Configuration Utility Error Messages
     . . . . . . . . . . .  . . . . . . . . . . .   37
    BIOS Error Messages
     . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   38
    A Updating the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . .  41
    Firmware Update Utility. . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   41
    B Getting Help . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . .  43
    Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   43
    Technical Support and  Customer Service
     . . . . . . . . . . . . . . . . .   43
    Online Services
    . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   44
    Automated Order-Status Service
    . . . . . . . . . . . .  . . . . . . . . . .   44
    Dell Enterprise Training
     . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   45
    Problems With Your Order
    . . . . . . . . . . . . . . .  . . . . . . . . . . . . .   45
    Product Information
     . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . .   45
    Returning Items for Warr anty Repair or Credit
     . . . . . . . . . . . . . . . . .   45
    Before You Call
    . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   46
    C Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
    FCC Notices (U.S. Only) . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .   48
    FCC, Class B
    . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . .   48
    Industry Canada (Canada Only)
     . . . . . . . . . . . . .  . . . . . . . . . . . .   49
    Industry Canada, Class B
    . . . . . . . . . . . . . .  . . . . . . . . . . . .   49
    YD912bk1.book  Page 5  Monday, April 2, 2007  4:39 PM 
    						
    							
    6Contents
    CE Notice (European Union). . . . . . . . . . . . . . . . . . . . . . . . . . .   49
    European Union, Class B
     . . . . . . . . . . . . .  . . . . . . . . . . . . .   49
    Corporate Contact De tails (Taiwan Only)
     . . . . . . . . . .  . . . . . . . . . .   55
    Glossary . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . .  59
    Index
    . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
    YD912bk1.book  Page 6  Monday, April 2, 2007  4:39 PM 
    						
    							
    Safety Instructions7
     CAUTION: Safety Instructions
    Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working 
    environment from potential damage.
     NOTE: See the safety and cauti on statements in your Product Information Guide  that came with your 
    Dell™ PowerEdge™ system or  Dell Precision™ workstation.
    SAFETY: General
     Observe and follow service markings. Do no t service any product except as explained in your user documentation. Opening 
    or removing covers that are marked with the triangular symbol  with a lightning bolt may expose you to electrical shock. 
    Components inside these compartments should be  serviced only by a trained service technician.
     If any of the following conditions occur, unplug the product from  the electrical outlet and replace the part or contact your 
    trained service provider:
    – The power cable, extension cable, or plug is damaged.
    – An object has fallen into the product.
    – The product has been exposed to water.
    – The product has be en dropped or damaged.
    – The product does not opera te correctly when you follow the operating instructions.
     Use the product only with approved equipment. 
     Operate the product only from the type of  external power source indicated on the electrical ratings label. If you are not sure  
    of the type of power source required, consul t your service provider or local power company.
     Handle batteries carefully. Do not disassemble, crush, puncture, sh ort external contacts, dispose of in fire or water, or expose 
    batteries to temperatures higher than 60 degrees Celsius  (140 degrees Fahrenheit). Do not attempt to open or service 
    batteries; replace batteries only with  batteries designated for the product.
    SAFETY: When Working Inside Your System
    Before you remove the system covers, perform  the following steps in the sequence indicated.
     CAUTION: Except as expressly otherwise instructed in Dell documenta tion, only trained service technicians are authorized 
    to remove the system cover and access any  of the components inside the system. 
     NOTICE: To help avoid possible damage to the system board, wait  5 seconds after turning off the system before removing a 
    component from the system board or disconnecting a peripheral device.
    1Turn off the system and any devices.
    2Ground yourself by touching an unpainted metal surface on  the chassis before touching anything inside the system. 
    3While you work, periodically touch an unpa inted metal surface on the chassis to dissipate any static electricity that might harm 
    internal components.
    4Disconnect your system and devices from  their power sources. To reduce the potential  of personal injury or shock, disconnect 
    any telecommunication li nes from the system. 
    YD912bk1.book  Page 7  Mond ay, April 2, 2007  4:39 PM 
    						
    							
    8Safety Instructions
    In addition, take note of these safety guidelines when appropriate:
     When you disconnect a cable, pull on its conn ector or on its strain-relief loop, not on the cable itself. Some cables have a 
    connector with locking tabs; if you are disconnecting this type of  cable, press in on the locking tabs before disconnecting the 
    cable. As you pull connectors apart, keep them evenly aligned to  avoid bending any connector pins. Also, before you connect 
    a cable, make sure that both connectors are correctly oriented and aligned. 
     Handle components and cards with care. Do not touch the compon ents or contacts on a card. Hold a card by its edges or by 
    its metal mounting bracket. Hold a component such  as a microprocessor chip by its edges, not by its pins.
    SAFETY: Protecting Against Electrostatic Discharge
    Electrostatic discharge (ESD) events can harm electronic com ponents inside your computer. Under certain conditions, ESD may 
    build up on your body or an object, such as a peripheral, and th en discharge into another object, such as your computer. To pre vent 
    ESD damage, you should discharge static elec tricity from your body before you interact with any of your computer’s internal 
    electronic components, such as a memory  module. You can protect against ESD by touchi ng a metal grounded object (such as an 
    unpainted metal surface on your computer’s I/O panel) before  you interact with anything electronic. When connecting a 
    peripheral (including handheld dig ital assistants) to your computer, you should  always ground both yourself and the peripheral 
    before connecting it to the computer. In addition, as you work  inside the computer, periodically touch an I/O connector to remo ve 
    any static charge your body may have accumulated.
    You can also take the following steps to pr event damage from electrostatic discharge:
     When unpacking a static-sensitive component from its shipping  carton, do not remove the component from the antistatic 
    packing material until you are ready to install the componen t. Just before unwrapping the antistatic package, be sure to 
    discharge static electricity from your body.
     When transporting a sensitive component, first pl ace it in an antistatic container or packaging.
     Handle all electrostatic sensitive components in a static-saf e area. If possible, use antistatic floor pads and work bench pads.
    YD912bk1.book  Page 8  Monday, April 2, 2007  4:39 PM 
    						
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