NEC 384i Pc Program User Guide
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384i PC Program User Guide Part No. 92600PCP04 Issue 1-0, April 2001 Printed in U.S.A. 92600PCP04.QXD 4/19/01 8:52 AM Page 1
This manual has been developed by NEC America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC America, Inc., Corporate Networks Group 4 Forest Parkway Shelton, CT 06484 cng.nec.com Nothing contained in this manual shall be deemed to be, and this manual does not constitute a warranty of, or representation with respect to, any of the equip- ment covered. This manual is subject to change without notice and NEC America has no obligation to provide any updates or corrections to this manual. Further, NEC America also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No repre- sentation is made that this manual is complete or accurate in all respects and NEC America shall not be liable for any errors or omissions. In no event shall NEC America be liable for any incidental or consequential damages in connec- tion with the use of this manual. This document contains proprietary informa- tion that is protected by copyright. All rights are reserved. No part of this doc- ument may be photocopied or reproduced without prior written consent of NEC America. © 2001 by NEC America, Inc. All Rights Reserved Printed in U.S.A. The 384i and its associated PC programming are unaffected by the date change to year 2000. The system processes the Leap Year correctly and does not require any additional upgrades or reprogramming. With software 3.07.24, the 384i uses a four-digit date code entry (e.g., 2000). Previous versions use a two-digit date code entry (e.g., 00=2000). 92600PCP04.QXD 4/19/01 8:52 AM Page 2
i PC Program User Guide Table of Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 If You’re Using System Software 6.00.01 or Higher . . . .1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Installing the PC Program . . . . . . . . . . . . . . . . . . . . . . . .6 Starting the PC Program . . . . . . . . . . . . . . . . . . . . . . . . . .7 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Understanding the Main Menu . . . . . . . . . . . . . . . . . . . . .9 Moving Around in the Menus . . . . . . . . . . . . . . . . . . . .11 Main Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Understanding the File Menu . . . . . . . . . . . . . . . . . . . . .13 The File Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . .14 File Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Understanding the Edit Menu . . . . . . . . . . . . . . . . . . . . .23 The Edit Menu Options . . . . . . . . . . . . . . . . . . . . . . . . .24 Edit Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Communication Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Understanding the Communication Menu . . . . . . . . . . .31 The Communication Menu Options . . . . . . . . . . . . . . . .31 Communication Menu Help . . . . . . . . . . . . . . . . . . . . . .39 92600PCP04.QXD 4/19/01 8:52 AM Page i
Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Understanding the Print Menu . . . . . . . . . . . . . . . . . . . .43 The Print Menu Options . . . . . . . . . . . . . . . . . . . . . . . . .43 Print Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Option Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Understanding the Option Menu . . . . . . . . . . . . . . . . . .49 The Option Menu Options . . . . . . . . . . . . . . . . . . . . . . .49 Option Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 ii 92600PCP04.QXD 4/19/01 8:52 AM Page ii
1 1 2 2 3 3 4 4 Install the PC Program Go to Installationon page 1. Set Up Your Modem Go to RS-232C Mode on page 51. Edit the Options Go to Edit Menu on page 24. Send the Data Go to Communication Menu on page 31. 92600PCP04.QXD 4/19/01 8:52 AM Page iii
!! IMPORTANT !! If you’re system software is currently 6.00.01 or higher, you must use PC Program version 5.00 or higher (see below). OR If you’re upgrading from software 5.XX or below to 6.xx, make sure you follow the instructions below!! When using system software 6.00.01 or higher on the 384i system, the PC Program version must be 5.00 or higher. Due to data differences between the versions of software, the commonized software (6.xx.xx) cannot be used with previous versions of the PC Programs. These new programs store the database information under new files names to help ensure that you do not use the pre- vious system files. The 384i PC Program previously used ’xxxxx.nad’ - the new program uses ’xxxxx.nae’. The following steps must be used when converting your system software and PC Program to the new commonized versions. Upload/Download Instructions: 1. Using the current version of the PC Program and system software, use the ME-PC command to upload the customer database and then save the file. This is a precautionary step, just in case you need to revert to the previous software. INSTALLATION Issue 1-0 Installation 1 92600PCP04.QXD 4/19/01 8:52 AM Page 1
INSTALLATION 2 Installation 92600PCP04 2. Record the entries that are programmed in Program 1001 - Basic Extension Port Setup (Part A)and Program 1810 - DID Intercept Options. This information will not be transferred to the new program and must be reentered later in the installation process. 3. From the PC Program, use Program 0091 and the port numbers dis- played there to determine what order the PCBs were installed into your system. Write this information down as it will be required later in the installation process. 4. Install the new PC Program into your computer. 5. Prior to installing the 6.xx.xx system software, upload the customer database to the new PC Program and save the file. During the upload process, you will receive warning mes- sages advising you of conflicts. These messages are caused by program and database differences. Simply click ‘I’ to ignore the messages and let the upload process proceed. 6. Once the upload process is complete, save the file within the PC Program. 7. Terminate the connection between the PC Program and the telephone system. 8. Unplug all the PCB’s from the system cabinets except the CPRU and the DSTU located in slot 1 of the first cabinet. Remember that if you have a Message Waiting Power Supply PCB, you must turn off the power before removing the PCB. 92600PCP04.QXD 4/19/01 8:52 AM Page 2
Issue 1-0 Installation 3 9. Update the telephone’s system software with version 6.00.01 or higher. Installing the new system software will initialize your tele- phone system. 10. Plug the PCB’s back into the system cabinet(s) using the order the PCB’s were originally installed into the system (this is the information from Program 0091 you obtained in Step 3). In order to maintain the proper port and extension number assignments, it’s important that you reinstall the PCB’s in the order in which they were originally installed into the system. 11. Using a telephone to enter system programming, use Program 0004 to update all the circuit types within the system. When uploading data from the 384i system in Step 5, the port and PCB slot information from Program 0091 will not load so the system must reidentify the circuits. 12. Enter Program 1001. Using the entries recorded in Step 2, reprogram all items as required. 13. Save your changes and exit system programming. 14. Re-establish communications between the system and the PC Program. 15. Open the customer’s saved database file in the PC Program. 16. Under the Communication’s ME -> PC option, use the Selected Programs option to choose Program 0005 - Extension Circuit Type. Upload this program to the PC Program. The system will automatically upload Program 1001 as well. 17. Once the upload is complete, save the customer’s database file once again. Once the system software and PC Programs have been upgraded and your customer information has been convert- ed, you can upload or download the programming using the normal process. INSTALLATION 92600PCP04.QXD 4/19/01 8:52 AM Page 3
INSTALLATION 4 Installation 92600PCP04 18. Download the PC Program file to the system in order to reprogram the system with the customer’s information. Note: If you’re using voice mail, depending on your system, you may need to reprogram. The 384i system using software prior to 3.08.01 used Program 1017 - Voice Mail Port Assignment. With this new system software, Program 1003 - Extension (Department) Groupand Program 0410 - Extension (Department) Group Options, Item 3: Voice Mail Group are used instead allowing for up to 48 voice mail ports. Refer to the Voice Mail feature in the i-Series Software Manual, P/N 92600SWGxx, for fur- ther information. With the new 6.xx.xx software, DID Intercept is handled differently and must be reprogrammed in (Program 1810 - DID Intercept Options). Refer to the 28i/124i/384i Release Notes, P/N 92600RNT01, for further information. 92600PCP04.QXD 4/19/01 8:52 AM Page 4