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Acer Aspire 1620 Service Guide

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    							Aspire 1620 Series
    Service Guide
                                                                                                                                           PRINTED IN TAIWAN 
    						
    							II
    Revision History
    Please refer to the table below for the updates made on Aspire 1620 service guide.
    Date Chapter Updates
    2004/04/28 Chapter 4 Add POST Code 
    						
    							III
    Copyright
    Copyright © 2004 by Acer Incorporated.   All rights reserved.  No part of this publication may be reproduced, 
    transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
    any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
    the prior written permission of Acer Incorporated.
    Disclaimer
    The information in this guide is subject to change without notice.
    Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
    contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
    purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
    programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
    dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
    damages resulting from any defect in the software.  
    Intel is a registered trademark of Intel Corporation.
    Pentium and Pentium II/III are trademarks of Intel Corporation.
    Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
    						
    							IV
    Conventions
    The following conventions are used in this manual:
    Screen messagesDenotes actual messages that appear 
    on screen.
    NOTEGives bits and pieces of additional 
    information related to the current 
    topic.
    WARNINGAlerts you to any damage that might 
    result from doing or not doing specific 
    actions.
    CAUTIONGives precautionary measures to 
    avoid possible hardware or software 
    problems.
    IMPORTANTReminds you to do specific actions 
    relevant to the accomplishment of 
    procedures. 
    						
    							V
    Preface
    Before using this information and the product it supports, please read the following general information.
    1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
    decided for Acer global product offering. To better fit local market requirements and enhance product 
    competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
    add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
    in this generic service guide. In such cases, please contact your regional offices or the responsible 
    personnel/channel to provide you with further technical details.
    2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
    available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
    not be noted in the printed Service Guide.  For ACER AUTHORIZED SERVICE PROVIDERS, your Acer 
    office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
    Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
    service of customer machines. 
    						
    							VII
    Chapter 1 System Introduction  1
    Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
    System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
    Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
    Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
    Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
    Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
    Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
    Left view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
    Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
    Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
    Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
    Understanding the icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
     Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
    Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
    Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
    Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
    Chapter 2 System Utilities  34
    BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
    Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
    Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
    Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
    Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
    Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
    Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
    Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
    BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
    Chapter 3 Machine Disassembly and Replacement  48
    General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
    Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
    Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
    Removing the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
    Removing the Memory Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
    Removing the Wireless LAN Board and the Modem Board  . . . . . . . . . . . . . . . . . . . .54
    Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
    Disassembling the Hard Disk Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
    Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
    Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
    Removing the Launch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
    Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
    Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
    Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
    Removing the Inverter Board (15” LCD)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
    Removing the 15” TFT LCD   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
    Removing the LCD Brackets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
    Removing the LCD Coaxial Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
    Removing the LCD Hinges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
    Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
    Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
    Table of Contents 
    						
    							VIII
    Removing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
    Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
    Removing the Thermal Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
    Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
    Installing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
    Removing the Upper Case Assemly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
    Removing the Touchpad Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
    Removing the Touchpad Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
    Removing the VGA Thermal Plate   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
    Removing the CPU Heatsink Plate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
    Removing the Second Fan Bracket   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
    Removing the ODD Module(1)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
    Removing the ODD Module(2)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
    Removing the HDD Bracket   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
    Removing the Main Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
    Removing the DC Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
    Removing the I/O Port Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
    Removing the PCMCIA Slot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
    Removing the Speaker Set  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
    System Upgrade Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
    Base Unit to Wireless Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
    Chapter 4 Troubleshooting  74
    System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
    External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
    External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
    Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
    Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
    Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
    Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
    Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
    Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
    POST Code   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
    Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
    Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
    Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
    How to Build NAPP Master Hard Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
    CD to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
    Disk to Disk Recovery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
    Chapter 5 Jumper and Connector Locations  100
    Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
    Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
    Chapter 6 FRU (Field Replaceable Unit) List  102
    Aspire 1620 Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
    Appendix A Model Definition and Configuration  114
    Model Name Definition  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
    Appendix B Test Compatible Components  116
    Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
    Table of Contents 
    						
    							IX
    Appendix C Online Support Information  122
    Index 124 
    						
    							Chapter 11
    Features
    This computer was designed with the user in mind. Here are just a few of its many features:
    Performance
    TIntel® Pentium® 4 Processor 2.80 Ghz and above
    TIntel® Hyper-ThreadingTM Technology
    T256/512MB of DDR333 SDRAM, upgradeable to 2048 MB with dual soDIMM modules
    T30GB and above high-capacity, Enhanced-IDE hard disk
    Display
    TThe 15.0” XGA (1024x768 resolution), or SXGA+ (1400x1050 resolution) TFT LCD panel 
    providing a large viewing area for maximum efficiency and ease-of-use
    TATI MobilityTM Radeon 9700 with external 64/128 MB DDR memory buffer
    T3D graphics support
    TSupport simultanesous display between LCD and CRT
    TS-video for output to a television or display device that supports S-video input
    T“Automatic LCD dim” feature, automatically selecting the best setting for the display in order to 
    conserve power
    TDualViewTM support
    Multimedia
    THigh-speed built-in optical drive:
                       DVD/CD-RW Combo, or DVD-Dual or DVD Super-Multi
    TMS DirectSound compatible
    TBuilt-in dual speakers
    Connectivity
    TIntegrated 10/100 Mbps Fast Ethernet connection
    TBuilt-in 56Kbps fax/data modem
    TFour Universal Serial Bus (USB) 2.0 ports
    TOne IEEE 1394 port
    TIEEE 802.11b or IEEE 802.11g Wireless LAN (manufacturing option)
    TBluetooth (manufacturing option)
    Expansion
    TOne Type III or two Type II CardBus PC Card slots
    TUpgradeable hard disk and memory modules
    System Introduction
    Chapter 1 
    						
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