Acer Aspire 1710 Service Guide

							Chapter 362
4.Remove the two screws that secure the touch pad. 
5.Remove the touch pad bracket. 
6.Remove the touch pad. 
Remove the touch pad board
1.Remove the four screws that secure the touch pad board.
2.Remove the touch pad board. 
Remove the lid switch cable
1.Disconnect the lid switch cable by releasing the screw.
2.Remove the lid switch cable. 
Remove the floppy drive
1.Disconnect the floppy cable 
2.Remove the three screws 
						

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3.Remove the floppy drive. 
Remove the speaker set
1.Remove the tape 
2.Remove the aluminum tape (the tape can be damaged while servicing, please make sure you have a 
spare one).
3.Remove the tape here.
4.Disconnect the speaker cable. 
5.Remove the screw as shown here.
6.And the one on the other side. 
7.Remove the speaker set.  
						

							Chapter 364
Remove the mainboard
1.Remove the nine screws as shown 
2.Detach the mainboard module from the base unit
3.Remove the screw as shown 
4.Remove the PCI board. 
5.Remove the six screws that secure the I/O shield. 
6.Remove the I/O shield.   
7.Disconnect the system fan power connector. 
8.Remove the two screws, one on each side, that secure the mainboard. 
9.Remove the mainboard from the mainboard bracket. 
Remove the system fan
1.Remove the two screws that secure the system fan.  
						

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2.Remove the system fan.
3.This completes the disassembly procedures of Aspire 1710.
FDD Module
1.Disconnect the ribbon cable. 
2.Remove the screws as shown here. 
3.Remove the FDD bracket away from the floppy drive. 
						

							Chapter 366
HDD Module
1.Disconnect the HDD power cable and then the IDE coaxial cable.
2.Remove the screws that secure the HDD, and the other side.
3.Remove the bracket from the HDD.
Combo Module
1.Remove the three screws as shown here. 
2.Remove the bracket. 
						

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							Chapter 468
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go 
on or stay on.)“Power System Check” on page 70.
POST does not complete. No beep or error 
codes are indicated.“Power-On Self-Test (POST) Error Message” on 
page 73.
“Undetermined Problems” on page 81.
POST detects an error and displayed messages 
on screen.“Error Message List” on page 74.
Other symptoms (i.e. LCD display problems or 
others).“Power-On Self-Test (POST) Error Message” on 
page 73.
Symptoms cannot be re-created (intermittent 
problems).Use the customer-reported symptoms and go to 
“Power-On Self-Test (POST) Error Message” on 
page 73.
“Intermittent Problems” on page 80.
“Undetermined Problems” on page 81.
TroubleshootingChapter 4 
						

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System Check Procedures
External Diskette D rive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is 
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause 
damage to the drive or cause the drive to fail. 
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD -ROM D rive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does 
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input D evice Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable 
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test. 
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a 
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard 
						

							Chapter 470
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by 
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 71.
T“Check the Battery Pack” on page 72. 
						

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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power 
adapter cable. See the following figure
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 81.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct 
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 72. 
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground