Acer Aspire 2000 Service Guide

							Acer Aspire 1400 Series
Service Guide
  PART NO.: VD.A02V5.001 
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							IV
Revision History
Please refer to the table below for the updates made on Aspire 1400 service guide.
DateChapterUpdates 
						

							V
Copyright
Copyright © 1999 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							VI
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							VII
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VIII 
						

							I
Table of Contents
Chapter 1 System Specifications         3
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Bottom View  . .  . . . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . 7
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9 Front  View .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . 9
Left Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Right  Panel . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . 12
Rear Panel  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . 13
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Keyboard  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . 17
Lock Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Embedded Numeric Keypad  . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Keyboard Ergonomics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22 Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Hardware Specifications and Config urations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Chapter 2 System Utilities       37
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Others  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
BIOS Phlash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48 Running Diagnostic Program   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Chapter 3 Machine Disassembly and Replacement               55
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Disassembly Procedure Flowchart  . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Removing the HDD Module/FDD Module/RAM Door and Optical Drive   . . . . . . . .  60
Removing the LCD Module/the Power Board and  the Keyboard  . . . . . . . . . . . . . .  61
Removing the LCD Module  . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .  61
Removing the Power Board and the Keyboard . .  . . . . . . . . . . . . . . . . . . . . . .  61
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62 Separate the main unit into the logic upper and the logic lower assembly  . . .  62
Disassembling the logic upper   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Disassembling the logic lower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  64
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67 Disassembling the HDD Module  67
Disassembling the Floppy Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . .  67
Disassembling the Optical Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67 
						

							II
Table of Contents
Chapter 4 Troubleshooting      69
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Keyboard or Auxiliary Input Device Check   . . .  . . . . . . . . . . . . . . . . . . . . . . . .  71
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Power System Check  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . 71
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Index of  Error Messages . .  . . . . .  . . .  . .  . . .  . .  . . .  . . .  . . . . .  . . .  . .  . . .  . . .  . .  . . .  . 74
Index of Symptom-to-FRU Error Messa ge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Intermittent Problems  . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Index of AFlash BIOS Erro r Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Chpater 5 Jumper and Connector Locations              83
SW1 Settings (Lid switch)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
SW2 Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Chapter 6 FRU (Field Replaceable Unit) List              87
Aspire 1400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104
Appendix A Model Definition and Configuration           105
Main Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  105
Appendix B Test Compatible Components              107
Microsoft Windows XP Environment Test . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . .  108
Appendix C Online Support Information          109
Index  111 
						

							Chapter 13
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
!Intel® PentiumTM IV processor with on-die level 2 cache
!256 MB memory expandable to 1G
!High-capacity, Enhanced-IDE hard disk
!Lithium-Ion battery pack
!Power management system
Display
The large graphics display offers excellent viewing, display quality and desktop-performance 
graphics. 
!Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 16.7 million colors at 1024X768  
eXtended Graphics Array (XGA) resolution
!Video performance is boosted with 16 MB of Double Data Rate (DDR) Synchronous Dynamic 
Random Access Memory (SDRAM) for graphics-intensive games and applications.
Multimedia
!16-bit high-fidelity stereo audio with 3-D sound
!Built-in dual stereo speakers 
!Internal optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo)
!Audio DJ feature
!Large LCD display with simultaneous LCD and CRT display support
!S-video (NTSC/PAL) output
Connectivity
!High-speed 56Kbps V.90 fax/data software modem 
!Ethernet/Fast Ethernet (10/100 Mbps)
!Universal Serial Bus (USB) ports
!S-video (NTSC/PAL) output
System SpecificationsChapter  1 
						

							4Chapter 1
Human-centric design and ergonomics
!All-in-one design (CD or DVD, floppy drive, and hard disk)
!Sleek, smooth and stylish design
!Full-sized keyboard
!Wide and curved palm rest
!Ergonomically-centered touchpad pointing device
!Launch keys (supports Audio DJ feature)
!Wireless networking (802.11b) option
Expansion
!Upgradeable memory and hard disk
!CardBus PC Card slots
Keyboard and Pointing D evice
!87 keys with 101/102 key emulation
!1 Windows Key, 1 Application Key
!Ergonomically-centered touchpad pointing device
I/O Ports
!One 25 pins parallel port, EPP/ECP capability
!One 15 pins CRT port, Support DDC 2B
!One TV-out connector
!One MIC In port
!One headphone-out
!One DC-in jack
!One type III or two type II PCMCIA Card Bus slots
!Three 4-pins USB ports
!VR for volume control