Acer Aspire 5050 Service Guide

							Aspire 5050/3050 Series
Service Guide
    
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 5050/3050 service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2006 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Easy-Launch Buttons   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Lock Keys and embedded numeric keypad   . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Acer ePresentation Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acer eDataSecurity Management  (for selected models)  . . . . . . . . . . . . . . . . . .22
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Acer eSettings Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Acer ePerformance Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Acer OrbiCam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Acer GridVista (dual-display compatible)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Chapter 2 System Utilities  43
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Navigating the BIOS Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Remove HDD/BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 3 Machine Disassembly and Replacement  61
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the HDD Module/the Memory/the Wireless LAN Card/
the Modem Board/the ODD Module and the LCD Module  . . . . . . . . . . . . . . . . . . . . .66 
						

							VIII
Table of Contents
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Memory/the Wireless LAN Card/the Modem Board  . . . . . . . . . . .66
Removing the ODD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the LCD Module (including Keyboard)  . . . . . . . . . . . . . . . . . . . . . . . .67
Disassembling the Main Uint   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Separating the Main Unit into Upper Case and Lower Case Assembly   . . . . . . .69
Disassembling the Upper Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Disassembling the Lower Case Assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Disassembling the LCD Module (with video camera)    . . . . . . . . . . . . . . . . . . . . . . . .72
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Disassembling the ODD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Chapter 4 Troubleshooting  75
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Chapter 5 Jumper and Connector Locations  95
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 6 FRU (Field Replaceable Unit) List  99
Aspire 5050/3050 Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Appendix A Model Definition and Configuration  112
Aspire 5050 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Aspire 3050 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Appendix B Test Compatible Components  139
Microsoft® Windows® XP Pro Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Microsoft® Windows® XP Home Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . .142
Appendix C Online Support Information  145 
						

							Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Platform and memroy
TAMD TurionTM 64 X2 Mobile Technology TL-52/TL-56/TL-60 (1.6/1.8/2 GHz, 2x 512 KB L2 cache), or 
TL-50 (1.6 GHz, 2x 256 KB L2 cache) processor, featuring Dual-core processing, supporting AMD 
PowerNow!
TM, technology and AMD HyperTransportTM technology, 64bit OS support
TAMD TurionTM 64 Mobile Technology MK-36 (2.0 GHz, 512 KB L2 cache), supporting AMD 
PowerNow!TM, technology and AMD HyperTransportTM technology, 64bit OS support
TMobile AMD Sempron 3200+/3500+ (1.6/1.8 GHz, 512 KB L2 cache), or Mobile AMD Sempron 3400+/
3600+ (1.8/2.0 GHz, 512 KB L2 cache), supporting AMD PowerNow!TM, technology and AMD 
HyperTransport. technology, 64bit OS support
TATI Radeon® Xpress 1100 chipset
TUp to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 4 GB using two soDIMM modules 
(dual-channel support)
Display and graphics
T14.1” WXGA Acer CrystalBriteTM TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-
window viewing on dual displays via Acer GridVistaTM
T14.1” WXGA TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing on 
dual displays via Acer GridVistaTM
TATI Radeon® Xpress 1100 integrated 3D graphics, with up to 128 MB of shared system memory
TATI DualViewTM support
T16.7 million colors
TMPEG-2/DVD hardware-assisted capability
TS-video/TV-out (NTSC/PAL) support
TAcer ArcadeTM, featuring Acer CinemaVisionTM and Acer ClearVisionTM technologies
Storage subsystem
T40/60/80/100/120/160 GB or higher hard disk drive
TOptical drive options:
t      8X DVD-Super Multi double-layer
t      24X DVD/CD-RW combo
T5-in 1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick®(MS), 
Memory Stick PROTM (MS PRO), and xD-Picture CardTM (xD)
Input devices
T88/89-key keyboard, inverted “T” cursor layout, 2.5 mm (minimum) key travel
TTouchpad with 4-way scroll button
TFour easy-launch buttons: EMpowering key, Internet, email, user-programmable
System Specifications
Chapter  1 
						

							2Chapter 1
TTwo front-access LED-switches: WLAN, Bluetooth® 
Audio
TIntel® High-Definition audio support
TTwo built-in Acer 3DSonic stereo speakers (1.5W)
TBuilt-in microphone
TSound Blaster ProTM and MS Sound compatible
Communication
TAcer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support  via Acer 
OrbiCamTM and optional Acer Bluetooth® VoIP phone
TAcer OrbiCamTM  integrated 310,000 pixel CMOS camera, featuring:
t      225 degree ergonomic rotation
t      Acer PrimaLiteTM technology
TWLAN: Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless 
technology
TWPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
TLAN: Fast Ethernet; Wake-on-LAN ready
TModem: 56K ITU V.92 with PTT approval, Wake-on-Ring ready
I/O Ports
TPC Card slot (Type II)
T5-in-1 card reader (SD, MMC, MS, MS PRO, xD)
TThree USB 2.0 ports
TExternal display (VGA) port
TS-video/TV-out (NTSC/PAL) port
THeadphones/speaker/line-out jack with S/PDIF support
TMicrophone-in jack
TLine-in jack
TEthernet (RJ-45) port
TModem (RJ-11) port
TDC-in jack for AC adapter
Environment
TTemperature:
toperating: 5 C to 35 C
tNon-operating: -20 C to 65 C
THumidity (non-condensing):
toperating: 20%~80%
tNon-operating: 20%~80%
°°
°°