Acer Aspire 6935 Series User Manual

							
Aspire 6935 SeriesService Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web;  for more information, 
please refer to  http://csd.acer.com.tw
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II
Revision History
Please refer to the table below for the updates made on Aspire 6935 service guide.
DateChapterUpdates
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III
Copyright
Copyright © 2008 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or  translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magne tic, optical, chemical, manual or otherwise, without 
the prior written permission  of Acer Incorporated.
Disclaimer
The information in this guide is  subject to change without notice.
Acer Incorporated makes no representations or warranties,  either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the bu yer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered tradem ark of Acer Corporation.
Intel is a registered tradem ark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are  trademarks and/or registered tradem arks of their respective holders.
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IV
Conventions
The following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear 
on screen.
NOTE Gives bits and pieces of additional 
information related to the current 
topic.
WARNING Alerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTION Gives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANT Reminds you to do specific actions 
relevant to the accomplishment of 
procedures.
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V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical  information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional offi ce MAY have decided to extend the  functionality of a machine (e.g. 
add-on card, modem, or extra memory capability ). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, plea se contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that  you should check the most up-to-date information 
available on your regional web or channel. If,  for wh atever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For  ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to t hose given in the FRU list of this printed Service 
Guide. You MUST use the list provid ed by your regional Acer office to order FRU parts for repair and 
service of customer machines.
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VI
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VII
Table of Contents
System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layort  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Bottom view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Your Acer Notebook tour   . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Left View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Base View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-Launch Button s   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Lock Keys and embedded numeric keypad   . . . . .  . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Special Key  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
The Euro symbol  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
The US dollar sign   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Empowering Technology password   . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eAudio Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer eDataSecurity Management (for selected mo dels)   . . . . . . . . . . . . . . . . . .24
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Hardware Specification and  Configurations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
System Utilities 39
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
HDD unlock Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Machine Disassembly and Replacement  53
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembly Procedure Flowchard   . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Battery Pack   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing HDD/Wirless Cover/RAM Module /Wireless LAN Card/TV Tunder Card/
System Fan/ Thermal Module/CPU/ODD/Dummy ca rds   . . . . . . . . . . . . . . . . . .58
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Disassembling the External Modules   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 
						

							
VIII
Table of Contents
Troubleshooting 69
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Keyboard or Auxiliary Input Device Check   . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .70
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Index of Error Messages . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Index of Symptom-to-FRU Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Intermittent Problems  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Jumper and Connector Locations  87
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
FRU (Field Replaceable Unit) List  91
Aspire 6935 Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Aspire 6935 FRU List  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 
						

							
Chapter 11
Features
Below is a brief summary of the computer’s many feature:
Operating system
‰Windows Vista™
NOTE:  Windowsl
® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to
Windows® VistaTM. For more information on Windows® VistaTM and how to upgrade, go to:
Microsoft.com/windowsvista
Platform
‰ Intel® Centrino® Duo mobile processor technology, featuring:
z Intel
® Core™2 Duo mobile processor
z Mobile Intel
® GM975/PM975 Express Chipset
z Intel
® Wireless WiFi Link Wi-Fi CERTIFIED® network connection
z Intel
® PRO/Wireless Wi-Fi CERTIFIED® network connection
System Memory
‰ Dual-Channel DDR2 SDRAM support
‰ Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules
Display and graphics
‰Mobile Intel® GM975/PM975 Express Chipset (for selected models)
‰ NVIDIA
® GeForce® 9500M GS with 512MB of dedicated VRAM  supporting TurboCache™ (for selected 
models)
TV-tuner
‰ Digital TV-tuner supporting DVB-T
Audio
‰Dolby® -certified surround sound system with two built-in stereo speakers and one subwoofer     
supporting lowfrequency effects
‰ S/PDIF (Sony/Philips Digital Interface) support for digital speakers
‰ Built-in stereo microphones
System Specifications
Chapter  1 
						

							
2Chapter 1
Storage subsystem
‰2.5 hard disk drive
‰ Optical drive options:
zBlu-ray Disc™ (BD) driv e (for selected models)
z DVD-Super Multi double-layer drive
‰ 6-in-1 card reader
Input devices
‰88-/89-key keyboard
‰ Touchpad pointing device
‰ Acer CineDash media console capacitive human inte rface device, including: capacitive human interface 
device
Communication
‰ Acer Video Confer ence, featuring:
z Integrated Acer Crystal Eye webcam
z Acer Video Conference Manager software
z Acer PureZone technology
z Optional Acer Xpress VoIP phone
‰ WLAN: Intel
® Wireless WiFi Link network connection or Intel® PRO/Wireless network connection
‰ WPAN: Bluetooth
® 2.0+EDR
‰ LAN: Gigabit Ethernet, Wake-on-LAN ready
‰ Modem: 56K ITU V.92
I/O Ports
‰ExpressCard™/54 slot
‰ 6-in-1 card reader (SD™, MMC, MMCplus™, MS, MS PRO, xD)
‰ Four USB 2.0 ports
‰ HDMI™ port with HDCP support (for selected models)
‰ Consumer infrared (CIR) port
‰ External display (VGA) port
‰ Headphone/speaker/line-out  jack with S/PDIF support
‰ Microphone-in jack
‰ Line-in jack
‰ Ethernet (RJ-45) port
‰ Modem (RJ-11) port
NOTE:  HDCP is acronym for High-bandwidth Digital Content  Protection. An encryption system for enforcing 
digital rights management (DRM) over DVI and HDMI interfaces.