Acer Aspire 9420 Service Guide
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Acer Aspire 9420/ 9410/ 7110 TravelMate 5620/ 5610/ 5110 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:// csd.acer.com.tw
III Revision History Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide. Date ChapterUpdates September 29, 2006 first release
IV Copyright Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
V Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium and Pentium D are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
VI Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
VII Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
TOCVIII Table of Contents Chapter One System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . 1 Operating System . . . . . . . . . . . . . . . . . . . . . . 1 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Memory . . . . . . . . . . . . . . . . . . . . . . . 2 Display and Graphics . . . . . . . . . . . . . . . . . . . 2 Storage Subsystem . . . . . . . . . . . . . . . . . . . . . 2 Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Communication . . . . . . . . . . . . . . . . . . . . . . . 3 I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Power Subsystem . . . . . . . . . . . . . . . . . . . . . . 3 Dimensions and Weight . . . . . . . . . . . . . . . . . 3 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Block Diagram . . . . . . . . . . . . . . . . . . . . . . 5 Outlook Tour . . . . . . . . . . . . . . . . . . . . . . . 6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Closed Front View . . . . . . . . . . . . . . . . . . . . . . 7 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Windows keys . . . . . . . . . . . . . . . . . . . . . . . . 11 Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . 13 Easy-launch Buttons . . . . . . . . . . . . . . . . 14 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . 15 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . 15 Acer Empowering Technology . . . . . . . . 16 Empowering Technology Password . . . . . . . 16 Acer eDataSecurity Management . . . . . . . . 17 Acer eLock Management . . . . . . . . . . . . . . . 19 Acer ePerformance Management . . . . . . . . 20 Acer eRecovery Management . . . . . . . . . . . 21 Acer eSettings Management . . . . . . . . . . . . 22 Acer eNet Management . . . . . . . . . . . . . . . . 23 Acer ePower Management . . . . . . . . . . . . . 25 Acer ePresentation Management . . . . . . . . 27 Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . 28
IXTOC Rotating the Acer Orbicam . . . . . . . . . . . . . 28 Launching the Acer OrbiCam (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Changing the Acer OrbiCam Settings . . . . . 29 Capturing Photos or Videos . . . . . . . . . . . . . 31 Using the Acer OrbiCam as Webcam . . . . . . 31 Enabling the Acer VisageON (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using the System Utilities . . . . . . . . . . . . 34 Acer GridVista (dual-display compatible) . . 34 Launch Manager . . . . . . . . . . . . . . . . . . . . . . 35 Norton AntiVirus . . . . . . . . . . . . . . . . . . . 36 How do I check for viruses? . . . . . . . . . . . . . 36 Hardware Specification and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Chapter Two System Utilities 46 BIOS Setup Utility . . . . . . . . . . . . . . . . . . 46 Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . 46 Information . . . . . . . . . . . . . . . . . . . . . . . 47 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Security . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Chapter Three Machine Disassembly and Replacement 54 General Information . . . . . . . . . . . . . . . . 55 Before You Begin . . . . . . . . . . . . . . . . . . . . . 55 Disassembly Procedure Flowchart . . . . . 56 Disassembly Procedure . . . . . . . . . . . . . . 58 Removing the Battery Pack . . . . . . . . . . . . . 58 Removing the HDD Module . . . . . . . . . . . . . 58 Removing the MiniPCI Card and the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the Keyboard . . . . . . . . . . . . . . . 59 Separating the LCD Module and Main Unit 61 Disassembling the Main Unit . . . . . . . . . . . . 62 LCD Disassembly . . . . . . . . . . . . . . . . . . . . . . 68
TOCX Chapter Four Troubleshooting 72 System Check Procedures . . . . . . . . . . . . 73 External Diskette Drive Check . . . . . . . . . . . 73 External CD-ROM Drive Check . . . . . . . . . . . 73 Keyboard or Auxiliary Input Device Check . 73 Memory Check . . . . . . . . . . . . . . . . . . . . . . . 73 Power System Check . . . . . . . . . . . . . . . . . . . 74 Check the Power Adaptor . . . . . . . . . . . . . . 74 Check the Battery Pack . . . . . . . . . . . . . . . . . 74 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . 75 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Index of Error Messages . . . . . . . . . . . . . 77 Error Message List . . . . . . . . . . . . . . . . . . . . . 77 Phoenix BIOS Beep Codes . . . . . . . . . . . . 78 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Intermittent Problems . . . . . . . . . . . . . . 86 Undetermined Problems . . . . . . . . . . . . . 87 Chapter Five Jumper and Connector Location 88 Top View . . . . . . . . . . . . . . . . . . . . . . . . . 88 Bottom View . . . . . . . . . . . . . . . . . . . . . . 90 Chapter Six FRU (Field Replaceable Unit) List 91 Exploded Diagram . . . . . . . . . . . . . . . . . 92 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93