Acer Aspire 9500 Service Guide

							Aspire 9500
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
               Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Aspire 9500 service guide.
D ateChapterUpdates 
						

							III
Copyright
Copyright © 2005 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN 
MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
MainBoard Placement   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Jumper Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 2 System Utilities  40
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   46
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Boot   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chapter 3 Machine Disassembly and Replacement  55
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Aspire 9500 Disassembly Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disassemble the Battery and HDD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disassemble the TV Tuner and Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Disassemble the CPU Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disassemble the RAM and ODD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disassemble the Power Board, Bluetooth and Keyboard  . . . . . . . . . . . . . . 59
Disassemble the Cables, Antenna and LCD Module   . . . . . . . . . . . . . . . . . 60
Disassemble Case, Touchpad and CD-Player  . . . . . . . . . . . . . . . . . . . . . . 61
Disassemble the Mainboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Disassemble the VGA and Modem board . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Disassemble the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Disassemble the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 4 Troubleshooting  65
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PhoenixBIOS POST Tasks and Beep Codes  . . . . . . . . . . . . . . . . . . . . . . . . . .   71
Repair Flowchar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   77
Chapter 5 FRU (Field Replaceable Unit) List  102
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Aspire 9500 Parts    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 
						

							Chapter 11
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TCPU : Intel® Dothan® with  FCPGA Package
TIntel® Pentium® M Processor 725a
T2MB L2 cache
T1.60GHz speed
Tsupport 400MHz FSB 
TIntel® Pentium® M Processor 730/740/750/760/770
T2MB L2 cache
T1.60/1.73/1.86/2.13 GHz speed
Tsupport 533MHz FSB or higher
TIntel® Celeron® M Processor 370 
T1M L2 cache
T1.5 GHz speed
Tsupport 400 MHz FSB or higher 
T 915 GM (for UMA) / 915 PM ( for discrete VGA ) + ICH6M with PCI-Express technology
TIntel® PRO/Wireless 2200BG network connection (dual-model 802.11 b/g or 802.11 a/b/g)
TSupport Wi-Fi CERTIFIEDTM solution
Memory
TDDR II  SDRAM memory interface design
T0MB DDR II RAM on board
TTwo DDR II  SODIMM slots (dual channel)
T256MB or 512MB of DDR II 533 memory 
TMaximum memory up to 2GB with two 1GB SODIMM slots 
Display
T17” Wide WSXGA color TFT LCD with 1680 x 1050 pixel resolution, 16.7 million colours
T17” Wide WXGA color TFT LCD with 1440 x 900 pixel resolution, high-brightness (Dual Lamp)
T17” Wide WXGA color TFT LCD with 1440 x 900 pixel resolution, Single Lamp
T16 :10 aspect ratio
TSupport simultaneous multi-window viewing via Acer GridVista
TTV-tuner, Analog w/H/W Mpeg or Digital+Analog w/H/W Mpeg or Digital +Analog w/S/W Mpeg 
(MFG optional)µ
System Specifications
Chapter  1 
						

							2
Graphics
TAT I  M O B I L I T YTM RADEONTM X700(M26P) with 128/256 MB of external DDR video RAM 
supporting Microsoft®  DirectX®  9.0
TAT I  P O W E R P L AYTM 5.0 support
TDualViewTM support
TPCI ExpressTM X16 graphic card support
TIntel®  915GM integrated 3D graphics featuring Intel®  Graphics Media Accelerator 900 and up to 
128MB of VRAM, supporting Microsoft®  DirectX ® 9.0
TDual independent display support
TExternal resolution/refresh rate
T2040x1536: 75/60 Hz
T1600x1200: 120/100/85/75/60/ Hz
T1280x1024: 160/120/100/85/75/60 Hz
T1024x768: 200/160/120/100/85/75/60 Hz
T800x600: 200/160/120/100/85/75/60 Hz
TMPEG-2 DVD hardware -assisted capability
TS-video /TV-out (NTSC/PAL) support
TDVI-D (tue digital video interface) support
TAspire CinemaVisionTM2 video technology (Aspire Arcade)
TAspire ClearVisionTM2 video optimisation technology (Aspire Arcade)
TVGA chip : ATI M26P with 128/256MB VRAM
Audio
THigh Definition Audio (Azalia) support
TRealtek ALC260D
TBuilt-in two 1.5W speakers
T2.1 channel speakers with 2W built-in subwoofer
TS/PDIF (Sony/Philips Digital Interface) support for digital speakers
TMS-Sound Compatible
TBuilt-in microphone
TDolby digital live is required for Windows XP
TS/W VoIP support 
Discrete VGAUMA VGA
Media Console YES NO
DVI Interface YES NO 
						

							Aspire 9500
Storage
T60/80/100 GB ATA/100 hard disk drive
T9.5mm height, 2.5” HDD
TPCI Bus Master Enhanced IDE
TSupport Ultra DMA100, S.M.A.R.T
T4200/5400RPM 
TPATA/SATA co-layout (one HDD only) 
TPATA mode only (HDD: Master, ODD: Slave)
TMix mode (HDD: SATA-0, ODD: PATA Master)
T5-in1 card reader, supporting MultiMedia Card (MMC), Secure Digital (SD), Memory Stick®  (MS), 
Memory Stick PROTM (MS-Pro), and xD-Picture CardTM
ODD
TSlot-in type
T12.7mm DVD-Combo, DVD Dual, and DVD Super Multi
ModePerformance 
DVD-Dual Double Layer Drive 
Read 24X CD-ROM
24X CD-R
24X CD-RW
8X DVD-ROM
8X DVD-R
8X DVD+RW
8X DVD+R
6X LD DVD+R
8X DVD-RW
Write 24X CD-R
24X CD-RW
8X DVD+R
8X DVD-R
4X DVD+RW
2.4X DL DVD+R
4X DVD-RW
DVD/CD-RW Combo Drive
Read 24X CD-ROM
24X CD-R
24X CD-RW
8X DVD-ROM
8X DVD-R
4X DVD-RW
8X DVD+R
4X DVD+RW
Write 24X CD-R 
24X CD-RW 
						

							4
PCMCIA
TPC Card & Carbus card supported with one type II 
Tno ZV(Zoomed Video) support
Express Card
TOne PCI-Express card (Left side)
Communication
T56Kbps V.90/V.92 HD Audio modem card (MDC) 
TGigabit Ethernet LAN on board
TWLAN 802.11b/g and 802.11 a/b/g with mini-PCI interface
TBulit-in 2 Antennas
TBluetooth v2.0 module (Broadcom) wiht mini-USB interface
I/O Ports
TColor-coded connectors
T5 USB 2.0 ports 
T1 Ethernet (RJ-45) port
T1 Modeom (RJ-11) port
T1 External VGA port
T1 Infrared (FIR)
T1 CIR
T1 90W DC-in jack for AC adaptor
T1 Microphone-in 
T1 Line-in Jack
T1 S/PDIF / Headphone/ Speaker-out/ Line-out jack
T1 S-video port (TV-out)
T1 DVI-D output port (UMA and Discrete VGA)
T1 1394(4 pin) port
T5-in-1 Card Reader (MS, MS Pro, SD, MMC, xD)
T1 AV-in (7 pin) port (MFG option)
T1 RF input for digital TV and analog TV (MFG option)
TSmall (PCMCIA size) remote control
TKensington Lock
TParallel port
Battery
T 8 cells of Li-ion battery pack (4300mAH)(share with TM4050)
TSmart Battery Compliant
TACPI 2.2 CPU power management standard s upporting Standby and Hibernation power-saving 
modes