Acer Aspire Switch 10 User Manual

							Universal Serial Bus (USB) - 51
UNIVERSAL SERIAL BUS (USB)
The USB port is a high-speed port which allows you to connect USB 
peripherals, such as a mouse, an external keyboard, additional 
storage (external hard disks), or any other compatible device.
You can also charge devices such as tablets, smartphones, or other 
devices through a USB port. Some USB 3.0 ports support charging 
devices when the computer is in Hibernate or turned off. Additionally, 
you can use a USB hub to connect multiple devices to a single USB 
port.
Note
Two USB standards are currently available on Acer computers: USB 2.0 
(High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer 
computers have a black tongue in the port, while USB 3.0 ports have a blue 
tongue. For best performance, USB 3.0 devices should always be plugged 
into USB 3.0 ports. Consult your device’s documentation to see which 
standard it supports.
Important
When removing a USB storage device, you should right-click on the 
USB icon in the Windows task bar and select Eject  to tell the 
operating system to stop using the device before removing it. Failure to 
do this may result in data loss or damage to your peripheral. 
						

							52 - Micro USB
MICRO USB
The USB (Universal Serial Bus) port is a high-speed serial bus which 
allows you to connect USB peripherals without taking up system 
resources.
The Micro USB port provides a compact port that is compatible with 
USB 2.0 devices. 
Note
A Micro USB-to-USB adapter is needed to connect to USB devices that use 
a full-sized connector. The adapter is only included with some models. If your 
computer is not supplied with one, you will need to purchase one separately. 
						

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Got a question?
In this section you will find:
• Frequently asked questions
• Tips for using Windows 8.1
• Troubleshooting information
• How to protect yourself while online
• Where to find Acer service center contact information 
						

							54 - Frequently asked questions
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the 
use of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up.
Look at the power indicator:
• If it is not lit, no power is being supplied to the computer. Check the 
following:
• If you are using on the battery, it may be low and unable to power 
the computer. Connect the AC adapter to recharge the battery 
pack.
• Make sure that the AC adapter is properly plugged into the 
computer and to the power outlet.
• If it is lit, check the following:
• Is a disc in the optical drive? Remove it and press  +  
+  to restart the system.
• Do you have a USB storage device (USB disk or smartphone) 
plugged into your computer? Unplug it and press  +  + 
 to restart the system.
Nothing appears on the screen.
The computer’s power management system automatically blanks the 
screen to save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, three things might 
be the cause:
• The brightness level might be too low. Press  + < > (increase) 
to adjust the brightness level.
• The display device might be set to an external monitor. Press the 
display toggle hotkey  +  to toggle the display back to the 
computer.
• If the power LED is flashing, the computer may be in Sleep or 
Hibernate mode. Press and release the power button to resume.
No audio is heard from the computer.
Check the following: 
						

							Frequently asked questions - 55
• The volume may be muted. Look at the volume control (speaker) 
icon in the taskbar. If it is crossed-out, click the icon and deselect the 
Mute all option.
• The volume level may be too low. Check the volume from the 
volume control (speaker) icon in the taskbar. You can also use the 
volume control buttons to adjust the volume.
• If headphones, earphones or external speakers are connected to 
the headphone jack on the computer, the internal speakers 
automatically turn off.
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it 
works, contact your dealer or an authorized service center as the 
internal keyboard cable may be loose.
The printer does not work.
Check the following:
• Make sure that the printer is connected to a power outlet and that it 
is turned on.
• Make sure that the printer cable is connected securely to a USB port 
and the corresponding port on the printer.
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the original 
software content that is installed when you purchased your computer.
Before performing a restore operation, please check the BIOS 
settings.
1. Check to see if Acer disk-to-disk recovery is enabled or not.
Note
If your system is the multilingual version, the operating system and language 
you choose when you first turn on the system will be the only option for future 
recovery operations.
Warning
Your C: drive will be reformatted and all data will be erased. It is 
important to back up all data files before using this option. 
						

							56 - Frequently asked questions
2. Make sure the D2D Recovery setting in Main is Enabled.
3. Exit the BIOS utility and save changes. The system will reboot.
For more information, see Recovering your system on page 24.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty 
(ITW) that gives you security and peace of mind when traveling. An 
ITW passport came with your computer and contains all you need to 
know about the ITW program. A list of available, authorized service 
centers is in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, 
to receive the benefits from our support centers. Attach your proof-of-
purchase to the ITW passport.
If the country you are traveling in does not have an Acer-authorized 
ITW service site, you can still get in contact with our offices worldwide. 
Please visit www.acer.com.
Before you call
Please have the following information available when you call Acer for 
online service, and please be at your computer when you call. With 
your support, we can reduce the amount of time a call takes and help 
solve your problems efficiently. If there are error messages or beeps 
reported by your computer, write them down as they appear on the 
screen (or the number and sequence in the case of beeps).
You are required to provide the following information: 
Name: _______________________________________ 
Address: ______________________________________ 
Telephone number:  _____________________________ 
Machine and model type: _________________________ 
Serial number:  _________________________________ 
Date of purchase:  ______________________________
Note
To activate the BIOS utility, press  when you see the Acer logo during 
boot up. 
						

							Frequently asked questions - 57
Tips and hints for using Windows 8.1
We know this is a new operating system that will take some getting 
used to, so weve created a few pointers to help you get started.
How do I get to Start?
Press the Windows key; tap the Start button on the desktop taskbar; 
or swipe the right-hand edge of the screen inwards and tap the Start
charm.
Where’s the Start button?
The Start button will appear in the desktop taskbar. Tapping it will 
open Start where you can launch apps.
How do I see all of my apps?
Swipe upwards from the bottom of Start.
Can I make the All apps view the default for Sta rt?
Yes, you can, just follow these steps:
1. Go to the desktop.
2. Tap and hold the taskbar until you see the square outline. Select 
Properties from the menu that opens when you remove your finger.
3. From the Navigation tab, check Show the Apps view automatically 
when I go to Start.
What are Charms?
Charms allow you to perform useful functions, such as sharing 
content, turning off your PC or changing settings. 
How do I access the charms?
Swipe the right-hand edge of the screen inwards.
Frequently ask 
						

							58 - Frequently asked questions
Can I boot directly to the desktop?
Yes, you can, just follow these steps:
1. Go to the desktop.
2. Tap and hold the taskbar until you see the square outline. Select 
Properties from the menu that opens when you remove your finger.
3. From the Navigation tab, check Go to the desktop instead of Start 
when I sign in.
How do I jump between apps?
Swipe the left-hand edge of the screen inwards to cycle through apps 
that are currently running.
How do I turn off my computer?
Swipe the right-hand edge of the screen inwards, tap Settings > 
Power and select the action youd like to take.
Can I just turn off notifications?
You can turn off notifications during certain hours so that you can 
leave your computer running, but not be disturbed by notifications.
1. Swipe the right-hand edge of the screen inwards and tap Settings > 
Change PC settings > Search & apps > Notifications.
2. Move the Quiet hours slider to On and select times to start and stop 
disabling notifications.
How do I unlock my computer?
Swipe the lock screen upwards and tap a user account icon to unlock 
the computer. If your account has a password set, you will need to 
enter the password to continue.
Tap and hold the preview icon to see the characters youve entered to 
ensure the password is correct. 
						

							Frequently asked questions - 59
Can I personalize the Lock screen?
You can personalize the lock screen with a different image, to run a 
slideshow of images, or to show you quick status and notifications to 
suit your personal needs.
To change the background, swipe the right-hand edge of the screen 
inwards and tap Settings > Change PC settings > PC and devices
> Lock screen. From here you can:
• Select a background image for the lock screen
• Turn the Slide show on or off
• Select lock screen apps.
How do I set up the lock screen slideshow?
1. Swipe the right-hand edge of the screen inwards and tap Settings > 
Change PC settings > PC and devices > Lock screen.
2. Move the slider to On and select if the slideshow should be played 
while the computer is running on battery power.
3. Tap Add a folder and open the folder you wish to use (your Pictures
folder will open by default). Tap Use this folder > OK.
4. You can see the list of folders under Add a folder. Select a folder 
name and tap Remove to remove the folder from the lock screen 
slideshow.
5. Change the other settings to suit your needs.
How do I move tiles?
Tap and hold a tile to select it, then drag it to the place on Start that 
you want it to appear. Other tiles will be moved to accommodate the 
tile in its new location.
Can I arrange tiles in groups?
Yes, you can. Tap and hold a tile until you see the screen dim. When 
you release the tile, the Customize menu appear at the bottom of the 
screen. You will see Name group appear above unnamed groups. 
You can give the group(s) a name and arrange the tiles within the 
groups to suit your needs. 
						

							60 - Frequently asked questions
Can I make tiles bigger or smaller?
Swipe upwards from bottom of the screen and tap Customize, tap the 
tile(s) you wish to resize and tap Resize. Select a size from the menu 
that appears.
How do I close an app?
Swipe the window downwards from the top to the bottom of the 
screen. You need to swipe the window past the half-way point of the 
screen.
Can I change the screen resolution?
Swipe the right-hand edge of the screen inwards and tap Search, tap 
the text box to open the onscreen keyboard and start typing Control 
Panel to display the results; tap Control Panel > Adjust screen 
resolution.
How do I set the alarm?
Your computer can act as an alarm clock. Start typing ’Alarms’ to 
search for the Alarms app.
1. Set the time using the sliders on the left-hand side of the screen.
2. Select AM or PM.
3. Choose which days the alarm should go off.
4. Select the notification.