Acer Ferrari 1100 Service Guide

							Chapter 4121
The system doesnt resume from 
hibernation mode.See “Save to Disk (S4)” on page 38.
Hard disk connection board
Hard disk drive
System board
The system doesnt resume from standby 
mode after opening the LCD.See “Save to Disk (S4)” on page 38.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go 
higher than 90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then 
charge battery).
Battery pack
System board
System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, 
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
System board
USB does not work correctly System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices 
Configuration” of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of 
BIOS Setup Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not 
work.Reconnect the keyboard cable.
Keyboard
System board Power Management-Related Symptoms
Symptom / ErrorAction in Sequence 
						

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NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 124. Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. Modem phone port
modem combo board
System board Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence 
						

							Chapter 4123
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.  
						

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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on page 107.):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM 
CD-ROM/Diskette drive Module
PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board
LCD assembly 
						

							Chapter 5125
Top View
Jumper and Connector Locations
Chapter 5 
						

							126Chapter 5
Bottom View 
						

							Chapter 5127
Clearing Password Check and BIOS Recovery
This section provide you the standard operating procedures of clearing password and BIOS recovery for 
Ferrari 1100. Ferrari 1100 provide one Hardware Open Gap on main board for clearing password check, and 
one Hotkey for enabling BIOS Recovery.
Clearing Password Check
Hardware Open Gap Description
HW Gap position on M/B space:
Gap name in Ferrari 1100 is G65
 
Steps for Clearing BIOS Password Check
If users set BIOS Password ( Supervisor Password and/or User Password ) for a security reason, BIOS will 
ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is 
necessary to bypass the password check, users need to short the HW Gap to clear the password by the 
following steps:
 Power Off a system, and remove HDD, AC and Battery from the machine.
 Open the back cover of the machine, and find out the HW Gap on M/B as picture.
 Use an electric conductivity tool to short the two points of the HW Gap.
 Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the 
system till BIOS POST finish. Then remove the tool from the HW Gap.
 Restart system. Press F2 key to enter BIOS Setup menu.
Hardware Default Setting Operation Description
Gap Open (Normal) Short (Clearing Password Check)
G65 
						

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 If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and 
try again.
NOTE: The steps are only for clearing BIOS Password ( Supervisor Password and User Password ). 
						

							Chapter 5129
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block:
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS 
initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous 
BIOS flashing process failed.
BIOS Recovery Hotkey:
The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered 
on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery 
present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot 
Block.
Steps for BIOS Recovery by Crisis Disk:
Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by 
executing the Crisis Disk program in another system with Windows XP OS.
Follow the steps below:
1.Power Off system.
2.Insert the Crisis Disk to a USB floppy drive which is attached to the BIOS flash failed machine.
3.In the power-off state, press Fn+Esc and hold them and then press Power Button. The system should be 
powered on with Crisis BIOS Recovery process.
4.BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS ROM on the failed 
machine.
5.If the Crisis flashing process is finished, the system will restart.
If the Crisis Recovery process is finished, the system should be powered on with successful and workable 
BIOS. Then a person can update the latest version BIOS for this machine by regular BIOS flashing process. 
						

							130Chapter 5