ADDERLink Digital ipeps Manual
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10 Configuration Connecting to Digital iPEPS Connection to (and configuration of) Digital iPEPS is carried out ov\ er a network, using a VNC Viewer program running on a computer or mobile device. VNC Viewers are available for most computers, tablets and smartphones. • If you already have a VNC viewer, please follow the Initial configuration instructions given on the next page. If you do not already have a VNC viewer, there are three options: • You can download a Windows VNC Viewer from the Digital iPEPS itself. • You can download the latest VNC Viewers for most operating systems via the RealVNC website, or for tablets and smartphones from the appropriate\ app store. • Without downloading anything, you can run a Java version of the VNC Viewer inside your web browser. To download a Windows VNC Viewer from the Digital iPEPS unit Note: The version of VNC supplied within the Digital iPEPS supports audi\ o, however, audio is not supported in the later viewers from RealVNC. 1 Connect the Digital iPEPS to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter fo\ r connection details). 2 On that computer, open an internet browser and enter the default local I\ P address used by the Digital iPEPS: http://192.168.1.42 The Digital iPEPS welcome screen should be displayed: 3 Click the link Download the Windows VNC Viewer from unit. 4 Once the file is downloaded, run it and follow the on screen instructi\ ons to open a VNC connection to the Digital iPEPS. (The VNC Viewer is a sin\ gle executable file which does not require an ‘installation’ step. S\ imply put the file in a suitable place (such as the Desktop) and run it from there\ .) To download a VNC Viewer To download a (free) VNC Viewer for a desktop or notebook computer, vi\ sit the download page of the RealVNC website: http://www.realvnc.com/download/viewer To download a VNC Viewer app for a tablet or smartphone, visit the Apple\ or Android app store, or look at the RealVNC website (www.realvnc.com) for further information. To use the Java VNC Viewer 1 Connect the Digital iPEPS to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter fo\ r connection details). 2 On that computer, open an internet browser and enter the default IP address used by the Digital iPEPS: http://192.168.1.42 The Digital iPEPS welcome screen should be displayed (as shown above).\ 3 Click the link Connect using built-in Java VNC Viewer. The Java viewer will load and run inside the browser. For more details see Appendix 3 - Java viewer options. HT

11 Initial configuration To perform the initial configuration, you need to connect the Digital \ iPEPS to an IP network and use a computer located on the same network to connect to \ it. To perform the initial configuration 1 Connect the Digital iPEPS to an IP network where a suitable computer is \ available on the same subnet (please see the Installation chapter for connection details). 2 Use a computer connected to the same subnet of the network. On that computer, locate and select the VNC viewer icon A connection details dialogue will be displayed: 4 Click the OK button. The viewer window may open straight away (if so continue at step 6) or the system may require user authentication in wh\ ich case an authentication dialogue will be displayed: Options button Provides a range of viewer and connection settings - MORE [+] Enter the Digital iPEPS address here and click OK If required, select the encryption mode 5 Enter admin as the Username, leave the password entry blank and click the OK button. The viewer window should now open: Click the Configure button Use the various options (particularly the ‘Unit Configuration’ and ‘Network Configuration’ options) to arrange the Digital iPEPS to suit your requirements. See Appendix 4 - Configuration menus. 6 Click the Configure button to display the Configuration menu: 3 In the ‘Server:’ entry, type the address: 192.168.1.42

12 Performing a flash upgrade The firmware in Digital iPEPS is fully upgradable and there are two me\ thods that you can use: • The remote method, or • The ‘dip switch’ method. The most streamlined upgrade procedure is the remote method because it i\ s carried out completely from a remote system. The ‘dip switch’ meth\ od is useful because it can be carried out even if the firmware within the Digital \ iPEPS unit has been corrupted. Flash upgrade using the remote method Using this method, the Digital iPEPS is upgraded via remote connection (\ through the IP network port). Upgrades are digitally signed by Adder using a se\ cure key. This prevents unauthorised or altered firmware images being downloaded\ into the unit. To perform a flash upgrade 1 Download the latest firmware revision for the Digital iPEPS from the A\ dder website and decompress the download file. View the decompressed file\ s and make a note of the name and location of the .bin file that was par\ t of the download file collection. 2 Make a remote connection to the Digital iPEPS unit and login as the admi\ n user. 3 Once logged in, click the ‘Configure’ button in the top right co\ rner of the window. 4 Click the ‘Unit Configuration’ button. 5 Click the ‘Advanced Unit Configuration’ button. 6 Click the ‘Upgrade Firmware’ button. A dialogue box will be displa\ yed: 7 Note the IP address shown in the dialogue box and click OK. 8 The unit is now ready to accept the upgrade files. Open your browser a\ nd log into the Digital iPEPS using the IP address that was confirmed in \ the dialog. Once connected, the unit will offer the following screen: 9 Click the ‘Browse’ button and locate the .bin upgrade file that \ you downloaded earlier. Click the ‘Perform Upgrade’ button. The upgrad\ e will take place and its progress will be shown on screen. 10 When the upgrade is complete, click the link ‘Click here to reboot th\ e unit into normal operation’. Flash upgrade using the dipswitch method Use the dipswitch method if the firmware on the Digital iPEPS has beco\ me corrupted and there is no access from a VNC session. You will need to know the IP address of the Digital iPEPS (the default IP is 192.168.1.42). 1 With the power off, change dip switch 2 to ON. 2 Power On the Digital iPEPS. 3 Using a web browser go to the IP address of the Digital iPEPS. You should see the upgrade page as shown above. 4 Browse to the .bin file and then click the Perform upgrade button.

13 Operation Using the viewer window Once connected to the Digital iPEPS via the VNC Viewer (please see Connecting to Digital iPEPS for details), the viewer window gives you the ability to view and control the Digital iPEPS and its host computer(s). Its operation \ is almost identical regardless of whether you used the VNC viewer or your Java viewer to display it. The menu bar The viewer window presents a menu bar similar to that shown below. Certa\ in items within the toolbar are displayed depending upon your access permis\ sions and/or the Digital iPEPS configuration. When using the viewer window What is the best screen resolution to use? The best resolution for your computer is one that is larger than the scr\ een of the host computer that you are viewing. This will allow you to see everything wit\ hout scrolling around. Alternatively, the VNC viewer can be set to scale the image to fi\ t your screen, but remember that some pixel dithering effect will be seen when scaling \ is used. How do I navigate around a larger screen? If the screen that you are viewing has a larger resolution than your vie\ wing window you will need to scroll around to see all items. The viewer windo\ w allows you to ‘bump scroll’ (only in full screen mode). This mea\ ns that when your mouse cursor bumps against the edge of the screen, the screen image\ will scroll across automatically. How do I escape from full screen mode? Press the F8 button. This button is changeable but is most often set to F8. How do I make the most of a slow connection? The VNC viewer is slightly better suited to slower connections than the \ browser viewer because it offers more options. Click the Options button of the VNC viewer when entering the Digital iPEPS address during log on. Rate limit mouse events When selected, this mode greatly reduces the mouse movement data that ar\ e sent to the host computer. When you move the local mouse, the remote cursor will catch up roughly once per second. For details about how to determine the options on the menu bar, see Editing the viewer window menu bar. Re-sync mouseEnsures that the mouse pointer which you move and the mouse pointer on the host system are correctly synchronised. ControlsDisplays a menu of options concerning keyboard, video and mouse operation. Access modeAllows you to choose between Shared and Private access modes. Dialogue areaIndicates your username and the host system that you are currently viewing. This area can also display other messages. ConfigureThis option is only available to the admin user and provides access to the main configuration menus. Viewer options(VNC viewer only) Click the VNC icon to view the viewer window options. PowerClick to access the power on/off options for the current host computer. HostsClick to display a list of computers. Choose an entry to connect to that host computer. Ctrl Alt DelSends the Ctrl Alt Del sequence to the current host computer. Auto calibrateThis button will calibrate the mouse, but only when relative mouse mode is selected. Note: During initial use, neither the Hosts nor the Power buttons will be present. HT

14 Host selection The Hosts button on the menu bar provides the quickest and most effici\ ent way to switch between host computers. This is because the button is close at\ hand, but also because the screen calibration details for each host are reused\ when this method of switching is used. Note: The Hosts button is displayed only when the switching details for \ two or more computers have been declared within the configuration section by \ the admin user. To select a host 1 Click the Hosts button to display a list of computers. 2 Click the required computer name to view and control it. See Host configuration for details about programming new hosts into the Digital iPEPS (‘admin’ user status required). Configure This option is displayed only when you are logged on as the ‘admin’\ user. When selected it provides access to a wide range of Digital iPEPS settings. See Appendix 4 for more details.

15 Access mode - shared/private Up to four users can be simultaneously logged-in and all will view the s\ ame host. If you need to perform a sensitive task that should not be viewed \ by other users, you can change the access mode to Private. This action prevents o\ ther users connecting at the same time. To change the access mode 1 Click one of the arrow buttons adjacent to the Shared/Private indicator. Power switching When configured (and where you have access rights) this option allow\ s you to control the mains power input to the currently selected host computer. Note: This option is generally used to power cycle remote systems that h\ ave failed to respond. Before switching a system off, ensure that all attemp\ ts have first been made to power it down through normal means. To switch a system on or off 1 Use the Hosts button to select the required computer. 2 Click the Power button and then select the Switch on or Switch off option, as appropriate. Auto calibrate Auto calibrate will calibrate the mouse only if relative mouse mode is s\ elected. This detects the mouse motion and will report back that the mouse has be\ en calibrated correctly depending upon the operating system. See the notes on Advanced mouse configuration for more details. Once this has been done, providing you use the ‘Hosts’ button to s\ witch between host computers, the video settings for each machine will be re-u\ sed. Re-synchronise mouse If you find that your local mouse pointer and that of the host are not\ correctly synchronised, use this feature to re-align their movements. This operati\ on is also selectable from the Controls menu. To re-synchronise the mouse 1 Use the Hosts button to select the required computer. 2 Click the button and then click OK in the subsequent pop-up message. Note: If you find that this doesn’t work, you may need to perform a mouse\ calibration again.

16 Editing the viewer window menu bar If required, you can customise the menu bar of the viewer window to ensu\ re that it contains only the necessary options. The menu bar can be edited locally by each user or edited singly by the \ admin or alternatively, the admin can globally alter the menu bar for all users. \ To edit the menu bar locally 1 Login remotely via VNC viewer and display the viewer window. 2 Place the mouse pointer on the menu bar and click the right mouse but\ ton. A popup will be displayed: To edit the menu bar via admin 1 Login remotely via VNC viewer as admin user and display the viewer windo\ w. 2 Click the Configure button in the top right corner of the viewer window. 3 Click the User Accounts button. 4 Against the entry for the required user, click the Menu Bar Edit button. The following dialogue will be displayed: 3 Click on any option within the popup to add it to or remove it from the \ menu bar. 4 When all changes have been made, click anywhere else within the viewer window. Changes made in this way will affect the individual user only. 5 Select/deselect the items that you wish to appear on the menu bar. As yo\ u do so, the Menu bar appearance image will show how the bar will look using your edited settings. 6 Optional: To globally apply your changes, tick the Apply to all users on Save option. 7 Click the Save button. Note: The local menu bar edit popup shown above will only appear if the Enable direct right click Menu editing option is ticked within the Gui Edit Configuration screen (for that user) as shown right.

17 Mouse Control This option displays a mouse control dialogue and is useful when the rem\ ote cursor is failing to respond correctly to your mouse movements, even aft\ er using the Resync mouse option. The mouse control dialogue allows you to control the remote mouse cursor\ using a selection of buttons that you click with your local mouse. Controls When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen. When enabled, the cursor is ‘captured’ within the viewer window until you use the ‘escape’ hot keys. To quit from single mouse mode, press F8 and then P. Alternatively, enab\ le and use the mouse button escape sequences - see Advanced unit configuration for details. The single mouse mode does not require calibration. Resync Mouse This option has the same effect as the button on the menu bar and re- synchronises the local and remote mouse pointers. Refresh Screen This option refreshes the whole screen image to remove any artefacts fro\ m moved screen items. This is useful when using very low refresh rates on \ slow speed communication links. Click to move the remote mouse cursor up, down, left or rightClick to calibrate the remote mouse Click to produce a single mouse click for the left, centre or right mouse buttons Click to produce a continuous mouse click and hold for the left, centre or right mouse buttons When ticked the unit will attempt to switch to Absolute Mouse mode (recommended). If the computer does not support this then it will display a warning and return to relative mouse mode. Click to display the Advanced Mouse Configuration dialogue. See next page.

18 Info When selected, this option displays an information dialogue showing the \ current logged on users, the current host, its video mode and its mouse motion d\ etails. Advanced mouse configuration This dialogue allows the mouse acceleration to be configured according\ to the operating system in use and also permits manual fine tuning for si\ tuations where problems are encountered with the Calibrate function. For best results, choose the appropriate Change motion: entry to match the host in use. The available Change Motion schemes are: Constant, XFree86, Windows Pre-XP, Windows XP, Windows XP SP2, OS/2, Solaris, Solaris 9 and Mac OSX. Most of these offer the Speed setting as the only option, however, the Windows Pre-Xp and XFree86 options contain many other parameters. When the Absolute Mode option is ticked in the main Mouse Control menu, this dialogue allows you to adjust the Absolute Offset scale:

19 Keyboard Control This option displays a keyboard control dialogue and is useful for sendi\ ng keyboard combinations (to the host) that are needed regularly or that \ are trapped by the Digital iPEPS. When entering codes: + means press down the key that follows – means release the key that follows +– means press down and release the key that follows * means wait 250ms (note: if a number immediately follows the asterisk, t\ hen the delay will equal the number, in milliseconds) It is automatically assumed that all keys specified will be released a\ t the end, so there is need to specify -Ctrl or -Alt if these keys are to be released \ together. Examples: ‘Ctrl + Alt 12’ would be expressed as: +Ctrl+ Alt+1–1+2 +N means press the ‘N’ key +Scroll means press the Scroll lock key +Space means press the space key Click to send the codeEnter the code here Click to send the contents of the clipboard to the host Click to send the code Click to send the contents of the clipboard to the host Ignore DitheringThe ‘Ignore Dithering’ option increases performance and reduces ne\ twork traffic when the host computer is an Apple Mac or another computer tha\ t has dithered video output. It also improves performance if the video sou\ rce is noisy (e.g. from a camera or a VGA-to-DVI converter). Video settings This option provides a range of options related to the video configura\ tion. Dithering is a technique used by some graphics cards to improve perceive\ d image quality by continuously slightly varying the colour of each pixel.\ This gives the illusion of more shades of colour than the display can really reprod\ uce, and smooths the appearance of gradually shaded areas in images. Unfortunatel\ y, dithering is an issue for KVM extenders such as Digital iPEPS because it\ makes the image appear to be changing all the time even when it is static. Thi\ s means that a great deal of unnecessary network data is sent to the VNC viewer,\ reducing the video frame rate and making mouse response appear slow. The Ignore Dithering option works by ignoring small variations in the video from frame to frame. It is disabled by default to give full colour accur\ acy and the best possible frame rate from non-dithered video sources. The Threshold setting adjusts the level of dithering noise that is ignored. The ‘Auto’ button attempts to choose a suitable value automatically, b\ ut the level can also be adjusted manually using the slider or arrow buttons. The bes\ t value is of course a compromise between capturing all the ‘real’ screen \ changes whilst ignoring the (almost invisible) dithering noise. A good way to choose \ the value is to watch the Display Activity indicator for a static screen. If the Threshold is too low, the Display Activity will be a high percentage while nothing\ is really changing. If the Threshold is too high, the Display Activity will be ver\ y low (or zero) but some real changes in the screen may be missed. Note: If using the Paste Clipboard feature, within the VNC viewer proper\ ties, ensure that in the Inputs section, the Share clipboard with server option is enabled. See Appendix 1 for details.