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ADDERLink INFINITY 1002 Manual v30

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    							AdderLink Infinity and Infinity dual
    User Guide(1002, 2000, 2002 & 2020)   
    Experts in 
    Connectivity  
    Solutions   
    .90 ([tenViRn
    00360052004F00580057004C005200510056  
    						
    							INSTALLATION
    1
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Introduction
    Welcome ................................................................................................................2
    ALIF features .........................................................................................................3
    Firmware version 3.3 (or greater) ...................................................................4
    AdderLink Infinity (1002) unit features ...........................................................5
    AdderLink Infinity dual unit features ...............................................................6
    Supplied items - ALIF 1002 ................................................................................7
    Supplied items - ALIF dual ..................................................................................8
    Optional extras .....................................................................................................9
    Installation
    Connections ........................................................................................................10
    Mounting ..............................................................................................................10
    TX video link .................................................................................................11
    TX audio links ...............................................................................................12
    TX USB link ...................................................................................................12
    TX AUX (serial) port  ..................................................................................13
    TX power in ..................................................................................................13
    TX/RX high speed links ..............................................................................14
    TX/RX Management port ..........................................................................15
    RX video display ...........................................................................................16
    RX microphone & speakers .......................................................................17
    RX USB devices ............................................................................................17
    RX AUX (serial) port  ..................................................................................18
    RX power in ..................................................................................................18
    Configuration
    Initial configuration ............................................................................................19
    Manual factory reset ....................................................................................19
    AdderLink Infinity browser-based configuration utility .......................20
    Performing an upgrade ......................................................................................21
    Options switches ................................................................................................21
    Operation
    Front panel indicators .......................................................................................22
    Further information
    Getting assistance ..............................................................................................23
    Appendix A - Transmitter (TX) unit configuration pages ..........................24
    Appendix B - Receiver (RX) unit configuration pages ...............................31
    Appendix C - Tips for success when networking ALIF units ....................39
    Appendix D - Troubleshooting  ........................................................................41
    Appendix E - Glossary ......................................................................................43
    Appendix F - Cable pinouts, video modes and general specifications ...46
    Appendix G - Fiber modules and cables .......................................................47
    Appendix H - Mounting options .....................................................................48
    Warranty ..............................................................................................................51
    Safety information  ..............................................................................................51
    Radio frequency energy ....................................................................................52
    Index
    Contents  
    						
    							INSTALLATION
    2
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Introduction
    WELCOME
    Thank you for choosing the AdderLink Infinity (aka ALIF) family of high capacity digital 
    extenders/switches. By encoding high quality DVI video, digital audio and USB data into 
    Internet Protocol (IP) messages, ALIF units offer flexible ways to link peripherals and 
    systems via standard networks.
    This guide covers the ALIF 1002 and ALIF dual (2002T, 2000R and 2020) models, all 
    of which can transfer single link DVI video, digital audio and USB signals across your 
    network. The ALIF dual 2002T, 2000R and 2020 models can also handle a second single 
    link DVI video stream; while 2002T and 2000R models can additionally transfer one very 
    high resolution Dual Link DVI video connection (or two single link DVI streams).  The 
    capabilities are summarized below:   
    Model ALIF ALIF dual  ALIF dual ALIF dual VNC 
      1002 T/R 2020 T/R 2002T / 2000R  2112T
    Primary video Single link  Single link  Dual link Dual link
    Secondary video x  Single link  Single link  Single link
    VNC support x  x x Yes
    Note: The ALIF dual VNC (2112T) unit is covered by a separate user guide.
    ALIF 1002 and all ALIF dual variants both provide a choice of link connections. Each 
    supports both copper-based Gigabit Ethernet cabling as well as Fiber Channel over 
    Ethernet (FCoE). These can be used in parallel to provide up to 2 Gigabit connection 
    speeds with the added benefit of link redundancy that can maintain operation in the 
    event of a failed connection. Additionally, all ALIF dual models also benefit from a 
    Management port that makes configuration even more straightforward.    
    ALIF units promote sharing; you can arrange for a limitless number of screens and 
    speakers, distributed anywhere across the network, to receive video and audio. You can 
    also switch between any number of transmitter units using a single screen, keyboard and 
    mouse in order to monitor a potentially vast collection of remote systems.
    Mixing ALIF dual units with the original ALIF 1000 series
    ALIF dual (2000 series) are complimentary to the original ALIF (1000 series) models 
    which do not support dual DVI channels or fiber optic linking. It is possible to mix ALIF 
    and ALIF dual transmitters and receivers on a network. However, whenever the two 
    types are cross connected, the extra abilities of the ALIF dual units will be temporarily 
    disabled.
    The newer ALIF 1002 models now include the ability for a second Gigabit Ethernet or 
    Fiber Channel over Ethernet connection as per the ALIF dual models. ALIF 1002 units 
    can be mixed with all ALIF dual units without any loss of functionality.
    One-to-one configurationThe simplest configuration links one RX unit to a single TX unit, either by a direct link or over much greater distances via a high speed network. In both cases, Gigabit cable linking and/or fiber can be used. When both are deployed, connection speeds of up to 2 Gigabits are possible. 
    ALIF  and A.I.M.
    Where multiple ALIF units are used on a network, we have developed the AdderLink 
    Infinity Management (A.I.M.) server to allow comprehensive and secure central 
    control of all transmitters, receivers and users.
    When using an A.I.M. server to configure ALIF 
    units, it is vital that all ALIF units that you wish 
    to locate and control are set to their factory 
    default settings. Otherwise they will not be 
    located by the A.I.M. server. If necessary, 
    perform a factory reset on each ALIF unit.
    Please also see Appendix C - Tips for success when networking ALIF units     
    www.adder .com
    AdderLinkADM
    ADM USR
    USRUNC
    UNCETH1
    ETH1 ETH2
    ETH2 PWR
    PWR
    MANAGEMENT SERVER
    One-to-many configurationUsing multicast techniques, an unlimited number of receivers* can receive video and audio data streams from a single TX unit.   
    * A maximum of thirteen concurrent USB inputs (via multiple RX units) are permitted to a single TX unit.  
    						
    							INSTALLATION
    3
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    ALIF FEATURES
    AFZ lossless codec
    The AFZ compression scheme is primarily focused on improving the performance for 
    “natural” images (i.e. photographs and movies) and is automatically selected whenever 
    there is a benefit to do so. The AFZ codec is lossless and is very low latency (a small 
    fraction of a frame delay). It generally achieves 50% improvement (in compression) over 
    the RLE scheme for any areas of the screen that consist of images, gradients, shadows 
    etc., elements commonly found in modern desktop environments.
    To maintain compatibility with non AFZ -enabled transmitters and receivers there is an 
    automatic switching method which will revert back to RLE compression when an ALIF 
    (1000) receiver is connected to the newer ALIF 1002 series or ALIF dual (2000 series).
    Magic Eye (anti-dither support added)
    The Magic Eye feature increases performance and reduces network traffic when ALIF 
    units are used with Apple Macs and other host computers that have dithered video 
    output. It also improves performance if the video source is noisy (e.g. from a VGA-to-DVI 
    converter).
    Dithering is a technique used by some graphics cards to improve perceived image quality 
    by continuously varying the color of each pixel slightly. This gives the illusion of more 
    shades of color than the display can really reproduce, and smooths the appearance of 
    gradually shaded areas in images. Unfortunately dithering is an issue for KVM extenders 
    such as ALIF because it makes the image appear to be changing all the time even when 
    it is static, thus creating much more network data than can be carried by a Gigabit 
    Ethernet. The result is a reduction in video frame rate, which the user sees as slow 
    mouse response.
    Magic Eye works by ignoring small variations in the video from frame to frame. It is 
    enabled by default as it is not obvious to the user that his poor mouse behaviour is 
    caused by dithering. In most cases Magic Eye is invisible, but it can produce slight color 
    inaccuracies on the monitor. For full color accuracy, Magic Eye can be disabled (within the 
    transmitter video configuration page) for video sources which are not dithered or noisy.
    Transport Layer Security (TLS)
    ALIF 1002 and ALIF dual units support the industry standard Transport Layer Security 
    (TLS) protocol. This offers protection against eavesdropping and tampering by third 
    parties when data are transferred between ALIF transmitters and receivers across 
    networks (and also between ALIF units and AIM servers). 
    New feature:  AFZ+ codec
    AFZ+ compliments the existing AFZ codec by providing greater compression for 
    increased speed where pixel perfect results are not the primary focus. The transmitter 
    video configuration page allows you to choose the required compression mode. Choices 
    are: 
    • ‘Pixel perfect’ - only uses pixel perfect AFZ, 
    • ‘Adaptive’ - guarantees frame rate, builds to pixel perfect, 
    • ‘Smoothest video’ - forces the maximum compression, or 
    • ‘Advanced’ - allows you to choose the mode:    
    • ‘AFZ only (pixel perfect), 
    • ‘AFZ+ Minimum compression’,
    • ‘AFZ+ Middle compression’, or
    • ‘AFZ+ Maximum compression’.  
    						
    							INSTALLATION
    4
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Teaming operation
    The units have dual network interface ports that can be used in parallel to produce 
    important benefits:
    • Improved connection speeds up to 2 Gigabits per second, and  
    • Important link redundancy that can maintain operation in the event of a failed 
    connection. 
    Teaming offers immediate speed improvements in a one-to-one arrangement... 
    ...and also in multicast installations: 
    FIRMWARE VERSION  3.3 (or greater)
    IMPORTANT: Please read this section completely before attempting 
    installation or upgrades.
    The basic rule for A.I.M.-controlled installations is: 
     If firmware version 3.3 (or greater) is to be used anywhere in an A.I.M.-controlled  
    AdderLink Infinity installation, then it must be used everywhere.
     For ALIF installations that do not use A.I.M. servers, it is possible to mix ALIF 
    firmware revisions, however, for best results you are recommended to upgrade all 
    ALIF units to v3.3 (or greater).  
    Important upgrade notes
    • Always upgrade the A.I.M. server(s) to v3.3 (or greater) before attempting to upgrade 
    (or add) AdderLink Infinity units at or above v3.3* – you will then be prompted to 
    upgrade the AdderLink Infinity units.
    • ALIF1002 units are only available with firmware starting at v3.3 (and cannot be 
    downgraded), so if you add one or more ALIF1002 units to your installation, it is 
    mandatory to upgrade A.I.M. to v3.3 or greater (earlier A.I.M. firmware versions have 
    no knowledge of the new product).
    •  ALIF2020 units are only available with firmware starting at v3.4 (and cannot be 
    downgraded), so if you add one or more ALIF2020 units to your installation, it is 
    mandatory to upgrade A.I.M. to v3.3 or greater (earlier A.I.M. firmware versions have 
    no knowledge of the new product). 
    • If an AdderLink Infinity unit at v3.3 or greater is added, but you don’t want to upgrade 
    your A.I.M. server; simply upload the current firmware from your A.I.M. server to the 
    AdderLink Infinity unit in order to downgrade it. This is not possible on ALIF1002 and/or 
    ALIF2020 units.
    *  If you add an AdderLink Infinity unit at or above v3.3 to an earlier version of A.I.M. 
    and then upgrade A.I.M. to v3.3 or greater, the AdderLink Infinity unit will not operate 
    after the upgrade. To rectify this, you will need to delete the record from the A.I.M. 
    database and factory reset the AdderLink Infinity unit before it will reacquire.  
    						
    							INSTALLATION
    5
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    IndicatorsThese six indicators clearly show the key aspects of operation:
    • NET  On when valid network link is present. 
    • SER   On when the AUX (serial) port is enabled and active.
    • AUD  On when audio is enabled and active.
    • USB   On when USB is enabled and active.
    • DV I   On when DVI video is enabled and active.
    • PWR  Power indicator.
    IndicatorsThese six indicators clearly show the key aspects of operation:
    • NET   On when valid network link is present. 
    • SER   On when the AUX (serial) port is enabled and active.
    • AUD  On when audio is enabled and active.
    • USB   On when the USB link with the connected PC is active.
    • DV I   On when a video input signal from the PC is detected.
    • PWR  Power indicator.
    ADDERLINK INFINITY (1002) UNIT FEATURES
    The ALIF 1002 units are housed within durable, metallic enclosures with most connectors situated at the rear panel - 
    the Ethernet ports are situated on the front panels. The smart front faces also feature the operation indicators.
    ALIF 1002 transmitter - frontALIF 1002 receiver - front
    System (Gigabit Ethernet) port
    ALIF 1002 receiver - rearALIF 1002 transmitter - rear
    Audio  line  in/out
    AUX  (serial)  port
    USB port
    Options switches(further details)
    Pow e r inputVideo  inputAudio  line  in/out
    USB portsPow e r inputVideo  outputAUX  (serial)  port
    Teaming portTeaming portSystem (Gigabit Ethernet) port
    Options switches(further details)  
    						
    							INSTALLATION
    6
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Management port
    IndicatorsThese six indicators clearly show the key aspects of operation:
    • NET  On when valid network link is present. 
    • SER   On when the AUX (serial) port is enabled and active.
    • AUD  On when audio is enabled and active.
    • USB   On when USB is enabled and active.
    • DV I   On when DVI video is enabled and active.
    • PWR  Power indicator.
    IndicatorsThese six indicators clearly show the key aspects of operation:
    • NET   On when valid network link is present. 
    • SER   On when the AUX (serial) port is enabled and active.
    • AUD  On when audio is enabled and active.
    • USB   On when the USB link with the connected PC is active.
    • DV I   On when a video input signal from the PC is detected.
    • PWR  Power indicator.
    ADDERLINK INFINITY DUAL UNIT FEATURES
    The ALIF dual units are housed within durable, metallic enclosures with most connectors situated at the rear panel - 
    the Ethernet ports are situated on the front panels. The smart front faces also feature the operation indicators.
    ALIF dual (2002 and 2020) transmitter - frontALIF dual (2000 and 2020) receiver - front
    System (Gigabit Ethernet) port
    DVI-D-2
    5V 4A
    DVI-D-1AU X
    COMPUTER
    ON2
    1
    INDOOR
    USE ONL YOPTIONS
    12
    DV I-D-1
    5V 2.5A
    DVI-D-2
    INOUT
    ALIF dual (2000 and 2020) receiver - rearALIF dual (2002 and 2020) transmitter - rear
    Primary video  input
    Audio  line  in/out
    AUX  (serial)  port
    USB port
    Options switches(further details)
    Pow e r inputSecondary video  input
    Audio  line  in/out
    USB portsPow e r inputSecondary video  output
    Primary video  output
    AUX  (serial)  port
    Teaming portTeaming portManagement portSystem (Gigabit Ethernet) port
    Options switches(further details)
    2020 version only2020 version only  
    						
    							INSTALLATION
    7
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Combined DVI-D and USB cable (1.8m)
    Power adapter (20W) and country-specific power cord
    SUPPLIED ITEMS - ALIF 1002
    Audio cable 2m  (3.5mm stereo jacks)
    ALIF transmitter (1002T) package
    Power adapter (20W) and country-specific power cord
    ALIF receiver (1002R) package
    Information wallet containing:
    Four self-adhesive rubber feetQuick start guideSafety document
    Information wallet containing:
    Four self-adhesive rubber feetQuick start guideSafety document
    ALIF1002T unit
    ALIF1002R unit  
    						
    							INSTALLATION
    8
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Combined DVI-D and USB cable (1.8m)
    Power adapter (20W) and country-specific power cord
    SUPPLIED ITEMS - ALIF DUAL
    2 x Audio cable 2m  (3.5mm stereo jacks)
    ALIF dual transmitter (2002T/2020T)  
    package
    Power adapter (20W) and country-specific power cord
    ALIF dual receiver (2000R/2020R)  
    package
    Information wallet containing:
    Four self-adhesive rubber feetQuick start guideSafety document
    Information wallet containing:
    Four self-adhesive rubber feetQuick start guideSafety document
    ALIF2002T or ALIF2020T unit
    ALIF2000R or ALIF2020R unit
    Single link DVI-D to DVI-D video cable   
    						
    							INSTALLATION
    9
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    OPTIONAL EXTRAS
    Combined dual link DVI-D and USB (USB type A to B) cablePart numbers: VSCD3 (1.8m length)   VSCD4 (5m length)
    Single unit 19” rack-mount brackets plus four screwsPart number: RMK4SSingle link DVI-D to DVI-D video cable Part number: VSCD1
    Audio cable 2m  (3.5mm stereo jacks)Part number:  VSC22
    Serial null modem cable 2m Part number: CAB-9F/9F-NULL-MODEM
    USB cable 2m (type A to B)Part number: VSC24
    Single mode fiber SFP modulePart number:  SFP-SM-LC
    Multi mode fiber SFP modulePart number:  SFP-MM-LC
    Please refer to the table in Appendix F for information about fiber modules and cables.
    Active copper SFP modulePart number:  SFP-CATX-RJ45
    Double unit 19” rack-mount brackets plus ten screwsPart number:  RMK4D
    Country-specific power cords CAB-IEC-AUS (Australia)  CAB-IEC-EURO (Central Europe)  CAB-IEC-UK (United Kingdom) CAB-IEC-USA (United States)
    20W power adapterPart number: PSU-IEC-5VDC-4AMP
    VESA mount bracket plus four screwsPart number:  RMK4V  
    						
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