ADT Security Services BHS 1202 User Manual

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Emergency Evacuation Plans
An emergency evacuation plan should be established for an actual fire
alarm condition. For example, the following steps are recommended by
the National Fire Protection Association and can be used as a guide for
establishing this plan for homes or commercial buildings.
1. Draw up a floor plan of your premises. Show windows, doors, stairs,
and rooftops that can be used for escape. Indicate each room’s
escape routes. Determine two means of escape from each room.
One will be the...

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NOTE: After having the alarm system installed, please contact your local
fire and police departments to find out if an alarm permit is required.
Early warning fire detection is best achieved by fire detection equipment
installed in all rooms and areas of the household as follows: a smoke
detector installed in each separate sleeping area (vicinity of, but outside of
the bedrooms), and heat and smoke detectors in living rooms, dining rooms,
bedrooms, kitchens, hallways, attics, furnace rooms, closets,...

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QUESTIONS AND ANSWERS
1. Who pays false alarm fines?
Because the vast majority of false alarms are outside of Brink’s
control, we require that the customer be responsible for all their
false alarm fines.
2. How can I avoid false alarms?
Review the instructions on page 2. If you have any further
questions, call Brink’s Customer Service at 1-800-445-0872.
Customer Service is available 24 hours a day, seven days a week.
3. If I go on vacation, should I give my master code to my
neighbor who takes care of...

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1-800-445-0872. Brink’s Customer Service is available 24 hours a
day, seven days a week. There will be a charge for this service call
unless you purchased an extended service plan.
7.  If there is an alarm, will the system reset?
Yes. Once an alarm has sounded, provided there are no further
violations, the system will reset in approximately five minutes.
NOTE: If a fire alarm is activated, the siren will sound
continuously until a valid user code is entered.
8. Who should I list as an emergency...

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11. Do I pay for service calls or repairs?
Repair service during the first 90 days is free of charge. Normal
service hours are 8:00 am to 5:00 pm, Monday through Friday.
After hours, on weekends or holidays there is a premium rate
charge. After the first 90 days, we charge for labor. Brink’s Home
Security has service plans available which provide for repair of
the equipment after the first 90 days.
12. Can I set a specific time for a service call?
Our service center schedules service calls for the...

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is an immediate need to change your master code word, call Brink’s
Customer Service for our fax number.
17.What happens if I move within the initial term of my contract?
You may have the system moved to another residence, if we service
the area and you pay the applicable move charge. As an alternative,
the new owner of the home may takeover the system by signing a
new agreement and paying our current reprogramming fee. This
will release you from the remaining contract obligations. If the new
owner...

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22. Do you provide an incentive for referring another customer?
Brink’s offers you one month free monitoring for each new customer
you refer that has the Brink’s Home Security system installed.
23. How do I receive credit for referring another customer?
Please have the person you refer write your name and telephone
number in the space provided at the bottom of their contract. Your
account will be credited within 60 days of their installation date.
24. What taxes will I pay on the system?
Taxes will...