ADT Security Services Medical Alert Basic Quick Installation Guide

							Companion Service® Medical Alert System
Quick Installation Guide
ADT.com/health
An ADT Medical Alert system is not an intrusion detection system or medical device and does not provide medical advice, which should be secured from 
qualified medical personnel. Prices may vary by market. Prices subject to change. Local permit fees may be required. Satisfactory credit history required. Additional 
conditions and restrictions may apply. Systems shall remain property of ADT. Photos are for illustrative purposes only and may not reflect the exact product/service 
actually provided.  
LICENSE  INFORMATION: AL Alabama Electronic Security Board of Licensure, 7956 Vaughn Rd., Montgomery 36116, (334) 264-9388; AK 37950, 5520 Lake Otis 
Pkwy., Anchorage, AK 99507;  AR E12-041, Regulated by Arkansas Bd. of Private Investigators & Private Security Agencies, #1 State Police Plaza Dr., Little Rock, AR 
72209, (501) 618-8600; AZ ROC 279591; CA ACO7155, alarm company operators are licensed and regulated by the Bureau of Security & Investigative Services, 
Dept. of Consumer Affairs, Sacramento, CA 95814, 974443, PPO17232; CT ELC.0106069-L5; DC ECS902743; FL EF0001121; GA LVA205265, -205326, -205572, 
-205679, -205878, LVU405673, -004349; HI CT-32297; ID ELE-SC-2643; IL 124001792; LA F1639, F1640, F1643, F1654, F1655; MA 172C; MI 3601206258, 
5103208  - 4182 Pier North Dr. Ste. D, Flint, MI 48504; MN TS650251;  NC 7535P2, 7561P2, 7562P10, 7563P7, 7565P1, 7566P9 - Alarm Systems Licensing Bd., 
4901 Glenwood Ave, Ste. 200, Raleigh, 27612 (919) 788-5320; NM 374838; NV 0077105; NJ Electrical Contractor Lic. #’s 34FA00140500, 34BA00179000, 7895 
Browning Rd., Pennsauken, NJ 08109; NY 12000305615, Licensed by NYS Dept. of State; OH 50-18-0018, 50-25-0023, 50-29-0003, 50-31-0014, 50-48-0008, 
50-50-0005, 50-76-0006, 50-89-0016, 53-89-1726; OK 1995; OR 196560; PA  Pennsylvania Home Improvement Contractor Registration Number: PA090797; RI 
35683;  TN ACC-1688, -1689, -1690, -1691, -1692, -1693, -1694, -1695, -1696; TX B17944 -140 Heimer Rd. Ste. 100, San Antonio, TX 78232  - Texas Private Security 
Bureau, 5805 N. Lamar Blvd., Austin 78752; UT 8289653; VA  11-7345, 11-7348, 11-7351, 11-7354, 11-7598, 11-7900, 11-8205, 11-8353, 11-8447 2705147728 
Class B Contractor Classification ESC; WA  ADTLLL881DO, 11824 N Creek Pkwy #105, Bothell, WA 98011; WI 1210943; WV 049758. ©2014 ADT LLC dba ADT 
Security Services. All rights reserved. ADT, the ADT logo and the product/service names in this document are marks and/or registered marks. Unauthori\
zed use is 
prohibited. 
MS15019511
                     L9333-00 
						

							Thank you for choosing this ADT Medical Alert system. ADT 
is the most trusted name in security, with nearly 140 years of 
experience. Live more confidently, knowing that this system is 
ready 24/7/365. At the press of a button, a trained professional 
can speak to you and get help if needed.
Step 1:
Select a Location
•   Choose a central part of your home where you spend the 
most time and away from noisy appliances and televisions.  
•    The Base Unit will need to be placed near an electrical 
outlet AND a phone jack.
Step 3:
Connect the Phone Cord
This step provides the voice connection with ADT.
 
•   Locate the Phone Cord that came with your Base 
Unit. Plug one end of it into the jack on the Base Unit 
labeled  THIS PLUG TO WALL OUTLET, then plug the 
other end into the phone jack on your wall.  
•   NOTE: If your home telephone is currently using that 
wall jack, just unplug the telephone’s cord from the 
wall, and plug it into the jack on the Base Unit labeled 
PLUG PHONE OR OTHER DEVICE HERE. Then 
connect the Base Unit to the wall as explained above.
Step 4:
Connect to the Electrical Plug
• Plug the Power Cord into the nearest electrical outlet.
•   To avoid accidentally turning off the Base Unit, DO NOT 
plug it into an outlet that is controlled by a light switch.
Step 5:
Call ADT® to Activate your system
Call  800.568.1216 and select option 1.
Step 2:
Turn on the Backup Battery Switch
•   This important step ensures your system works even 
if the power goes out.  
• Find the word “BATTERY” on the bottom of the   
   Base Unit. 
•   Remove the switch cover with a pen or paper clip.  
•    With the pen or paper clip, slide the switch to the ON 
(up) position (a paper clip or pen will be needed), and 
then replace the switch cover.
Quick Installation Guide