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ADT Security Services Simon XT FAQ

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    Page 1 P a g e | 1 Table of Contents Simon XT FAQ My Alarm is going off! What can I do? .................................................................................................................................... 2 My alarm will not stop beeping, how can I stop it? ............................................................................................................ 2 I cannot arm my system. Why?...
    Page 2 P a g e | 2 Simon XT FAQ My alarm is going off and I can’t stop it! What can I do? The system needs to be disarmed. o Use your 4 digit master code or keychain remote. (Note: if the alarm was set off by using a keychain panic, then the panel must be disarmed using the 4 digit master code.) 1. If you do not remember your 4 digit master code try guessing any 4 numbers you may have used (last 4 of SSN, birth date, bank pin, etc). 2. Use the unlock button on a keychain remote if you have one. 3....
    Page 3 P a g e | 3 I cannot arm my system. Press the STATUS button. Does the panel report a zone as open, tampered or failure? Example: “Front door, Open” or “Front door, Tampered” or “Front door, Failure”. o Call into Technical Support during our available hours for further assistance. If the Technical Support Department is closed you will need to bypass the sensor. 1. While the system is reporting the problem (Front door, Open. Front door, Open. Front door, Open.) Press the BYPASS button once. The...
    Page 4 P a g e | 4 How to arm and disarm your system Main Simon XT panel – Arming: o Use the DOORS + WINDOWS button to arm all the doors, windows, glass breaks, etc. o Use the MOTIONS button to arm any motions detectors you might have. o Press one after the other to arm Doors + Windows and Motions. o Press DOORS + WINDOWS 2 times to arm doors + windows with no entry delay. Disarming: o Use a 4 digit Master Code or User code. Enter in the 4 numbers and the panel will report “disarmed”...
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