Air Live Router WT-2000ARM User Manual

							 
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 Maintenance 
 Administrator 
 
 
 
Parameter Description 
Username  The username of the router is “admin” by default. 
  
New Password  Enter up to 30-digit of the new password. 
  
Confirm Password  Enter the new password again to confirm the setting. 
  
 
 
 
 
 
 
 
 
 
  
						

							 
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 Time Zone 
The Time Zone allows your router to set its time; this will affect function such as System Log. 
 
 
 
Parameter Description 
Current Date/Time  Show the current date/time of the router. 
  
Synchronize time with  NTP Server Automatically – Set the time by following with a NTP 
Server. 
PC’s Clock – Set the time the same as your computer. 
Manually – Set the time manually. 
  
Time Zone  Select the time zone of the country you are currently in. The router 
will set its time based on your selection. 
  
Daylight Saving  Select this option if it is in daylight savings time. 
  
NTP Server Address  Enter the IP Address of your time server.  
  
 
  
						

							 
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 Firmware 
If you have new firmware for some features update, please upgrade firmware of the router here. 
 
 
 
Parameter Description 
New Firmware Location  Type in the location of the new firmware or click “Browse” to find it. 
  
Browse  Click “Browse” to find the new firmware. 
  
Upgrade  Click “Upgrade” to begin the upgrade process. After the router is 
restarted, the process is completed. It might take several minutes, 
dont power off the router during upgrading. 
 
 
 
 
 
 
  
						

							 
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 System Restart 
In this page, you can restart your router or restore to factory defaults. If you wish to restart the router 
using the factory default settings, select “Factory Default Settings” to reset to factory defaults. You can 
also click the “Reset” button in the rear panel of the router over 5 seconds to reset default settings. 
 
 
 
 
 Diagnostics 
This page allows you to diagnose the connectivity of the LAN and WAN network.  
 
  
						

							 
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 Status 
 Device Info 
In this page, you can know the device information including firmware, MAC Address, LAN and WAN 
settings and also the ADSL line status. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							 
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 System Log 
Display system logs accumulated up to the present time. You can also save the logs for future 
reviewing. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							 
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 Statistics 
Show the statistics of transmit and receive packets on the LAN port and the ADSL line. 
 
 
 
 
 
  
						

							 
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Chapter VI: Troubleshooting 
1. The LAN LED on the front panel does not light up. 
 
STEPS CORRECTIVE ACTION 
1  Check the Ethernet cable connections between your ADSL2+ Router and the 
computer or hub.  
2  Check for faulty Ethernet cables. 
3  Make sure your computer’s Ethernet card is working properly. 
4  If these steps fail to correct the problem, contact your local distributor for 
assistance. 
 
2. The ADSL LED on the front panel does not light up. 
 
STEPS CORRECTIVE ACTION 
1  Check the telephone wire and connections between ADSL2+ Router DSL port 
and the wall jack. 
2  Make sure that the telephone company has checked your phone line and set it 
up for DSL service. 
3  Reset your ADSL line to reinitialize your link to the DSLAM.  
4  If these steps fail to correct the problem, contact your local distributor for 
assistance. 
 
3. I cannot access the web management. 
 
STEPS CORRECTIVE ACTION 
1  Make sure you are using the correct IP address of ADSL2+ Router. Check the 
IP address of ADSL2+ Router. 
2  Your computer and ADSL2+ Router’s IP addresses must be on the same 
subnet for LAN access. 
3  If you changed ADSL2+ Router’s LAN IP address, then enter the new one as 
the URL. 
 
The following procedures will help you to check the current IP Address setting of your computer. You 
can compare if your computer and router’s IP Addresses are in the same subnet. 
 
 
  
						

							 
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Step 1: Click “Start” and select “Run”. 
Step 2: Type in “cmd” and click “OK”. 
 
 
Step 3: Type ipconfig /all and click enter. 
 
 
z Your PC’s IP address is 192.168.2.111. 
z The PC’s Subnet Mask is 255.255.255.0. 
z Your PC’s MAC Address is the one entitled Physical Address (00-00-E2-82-C3-AD). 
 
4. I forget my login username and/or password. 
STEPS CORRECTIVE ACTION 
1  If you have changed the password and have now forgotten it, you will need to 
upload the default configuration file. This will erase all custom configurations 
and restore all of the factory defaults including the password. 
2  Press the Reset button for five seconds, and then release it. When the LAN 
LED begins to blink, the defaults have been restored.  
3  The default username is “admin”. The default password is “1234”. The 
Password and Username fields are case-sensitive. Make sure that you enter 
the correct password and username using the proper casing. 
4  It is highly recommended to change the default username and password.  
						

							 
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Make sure you store the username and password in a save place. 
5. I cannot access the Web Management of the router after activating the ACL function.  
STEPS CORRECTIVE ACTION 
1  When ACL is activated, you have to set the ACL rule for allowing some users 
to use some services. Check if you have set the rules. If not, all the users are 
forbidden using any of service from LAN or WAN. 
2  If you cannot access the Web Management of the router, please press the 
Reset button over 5 seconds to restore to defaults. 
3  After the router is restarting, log in the router with the default IP Address 
192.168.2.1. 
 
6. Initialization of the ADSL connection failed. 
STEPS CORRECTIVE ACTION 
1  Check the cable connections between the ADSL port and the wall jack. The 
ADSL LED on the rear panel of the router should be on. 
2  Check VPI, VCI, type of encapsulation and type of multiplexing settings are 
the same as what you collected from your ISP. 
3  Restart the router. If you still have problems, you may need to verify your VPI, 
VCI, type of encapsulation and type of multiplexing settings with the ISP. 
 
7. I cannot get a WAN IP address from the ISP. 
STEPS CORRECTIVE ACTION 
1  The ISP provides the WAN IP address after authenticating you. Authentication 
may be through the user name and password, the MAC address or the host 
name. 
2  The username and password apply to PPPoE and PPoA encapsulation only. 
Make sure that you have entered the correct Service Type, User Name and 
Password (be sure to use the correct casing). 
 
8. Internet connection disconnects. 
STEPS CORRECTIVE ACTION 
1  Check the schedule rules. 
2  If you use PPPoA or PPPoE encapsulation, check the idle time-out setting. 
3 Contact your ISP.