Alcatel OneTouch ATT Trek HD User Manual

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I am unable to add a contact in my contacts
•	 Make sure that your SIM card contacts are not full; delete 
some files or save the files in the tablet contacts (i.e. your 
professional or personal directories).
SIM card PIN locked
•	 Contact your network operator to obtain the PUK code 
(Personal Unblocking Key).
I am unable to connect my tablet to my computer
•	 Install ALCATEL ONETOUCH Center.
•	 Check that your USB driver is installed properly.
•	 Open the Notification panel to check if the Android 
Manager Agent has been activated.
•	 Check that you have marked the checkbox of USB 
debugging.
•	 To access this function, touch Settings\About tablet, 
then touch Build number for  7 times. Now you may touch 
Settings\Development\USB debugging.
•	 Check that your computer meets the requirements for 
ALCATEL ONE TOUCH Center Installation.
•	 Make sure that you’re using the right cable from the box.
I am unable to download new files
•	 Make sure there is sufficient tablet memory for your 
download.
•	 Check your subscription status with your operator.
The tablet cannot be detected by others via Bluetooth
•	 Make sure that Bluetooth is turned on and your tablet is 
visible to other users (see “6.3 Connecting to Bluetooth 
devices”).
•	 Make sure that the two tablets are within Bluetooth’s 
detection range.
How to make your battery last longer
•	 Make sure you follow the complete charge time (minimum 
2.5 hours). 
						

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•	
After a partial charge, the battery level indicator may not 
be exact. Wait for at least 20 minutes after removing the 
charger to obtain an exact indication.
•	 Adjust the brightness of screen as appropriate
•	 Extend the email auto-check interval for as long as possible.
•	 Update news and weather information on manual demand, 
or increase their auto-check interval.
•	 Exit background-running applications if they are not being 
used for a long time.
•	 Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The tablet will become warm following prolonged game 
playing, internet surfing or running other complex 
applications. 
•	 This heating is a normal consequence of the CPU handling 
excessive data. Ending above actions will make your tablet 
return to normal temperatures. 
						

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15 Safety information ....................
We recommend that you read this chapter carefully before 
using your device. The manufacturer disclaims any liability for 
damage, which may result as a consequence of improper use 
or use contrary to the instructions contained herein.
•	TRAFFIC SAFETY
Given that studies show that using a device while driving a 
vehicle constitutes a real risk, drivers are requested to refrain 
from using their device when the vehicle is not parked.
When driving, do not use your device or headphone to listen 
to music or to the radio. Using a headphone can be dangerous 
and forbidden in some areas. When switched on, your device 
emits electromagnetic waves that can interfere with the 
vehicle’s electronic systems such as ABS anti-lock brakes or 
airbags. To ensure that there is no problem:
- do not place your device on top of the dashboard or within an 
airbag deployment area,
- check with your car dealer or the car manufacturer to make 
sure that the dashboard is adequately shielded from device 
RF energy.
•	 CONDITIONS OF USE
You are advised to switch off the device from time to time to 
optimize its performance.
Switch the device off before boarding an aircraft.
Switch the device off when you are in healthcare facilities, 
except in designated areas. As with many other types of 
equipment now in regular use, these devices can interfere 
with other electrical or electronic devices, or equipment using 
radio frequencies. 
						

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Switch the device off when you are near gas or flammable 
liquids. Strictly obey all signs and instructions posted in a fuel 
depot, petrol station, or chemical plant, or in any potentially 
explosive atmosphere.
When the device is switched on, it should be kept at least 15 
cm from any medical device such as a pacemaker, a hearing 
aid or insulin pump, etc. 
Do not let children use the device and/or play with the device 
and accessories without supervision.
Please note that your device is a unibody device, the back 
cover and battery are not removable. Do not attempt to 
disassemble your device. If you disassemble your device the 
warranty will not apply. Also disassembling the device may 
damage the battery, and may cause leakage of substances 
that could create an allergic reaction.
Always handle your device with care and keep it in a clean and 
dust-free place.
Do not allow your device to be exposed to adverse weather 
or environmental conditions (moisture, humidity, rain, 
infiltration of liquids, dust, sea air, etc.). The manufacturer's 
recommended operating temperature range is -0°C to +45°C.
At over 45°C the legibility of the device’s display may be 
impaired, though this is temporary and not serious.
Do not open, dismantle or attempt to repair your device 
yourself.
Do not drop, throw or bend your device.
Do not use the device if the glass made screen is damaged, 
cracked or broken to avoid any injury.
Do not paint it.
Use only battery chargers and accessories which are  
						

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recommended by TCL Communication Ltd. and its 
affiliates and are compatible with your device model. TCL 
Communication Ltd. and its affiliates disclaim any liability for 
damage caused by the use of other chargers or accessories.
Remember to make back-up copies or keep a written record of 
all important information stored in your device.
Some people may suffer epileptic seizures or blackouts when 
exposed to flashing lights, or when playing video games. 
These seizures or blackouts may occur even if a person never 
had a previous seizure or blackout. If you have experienced 
seizures or blackouts, or if you have a family history of such 
occurrences, please consult your doctor before playing video 
games on your device or enabling a flashing-lights feature on 
your device.
Parents should monitor their children’s use of video games or 
other features that incorporate flashing lights on the device. 
All persons should discontinue use and consult a doctor if 
any of the following symptoms occur: convulsion, eye or 
muscle twitching, loss of awareness, involuntary movements, 
or disorientation. To limit the likelihood of such symptoms, 
please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or 
need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while 
playing, stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or 
after playing, stop the game and see a doctor.
When you play games on your device, you may experience 
occasional discomfort in your hands, arms, shoulders, neck, 
or other parts of your body. Follow the instructions to avoid  
						

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problems such as tendinitis, carpal tunnel syndrome, or other 
musculoskeletal disorders.
•	
PRIVACY
Please note that you must respect the laws and regulations 
in force in your jurisdiction or other jurisdiction(s) where 
you will use your device regarding taking photographs and 
recording sounds with your device. Pursuant to such laws and 
regulations, it may be strictly forbidden to take photographs 
and/or to record the voices of other people or any of their 
personal attributes, and duplicate or distribute them, as this 
may be considered to be an invasion of privacy. It is the 
user's sole responsibility to ensure that prior authorization 
be obtained, if necessary, in order to record private or 
confidential conversations or take a photograph of another 
person; the manufacturer, the seller or vendor of your device 
(including the operator) disclaim any liability which may result 
from the improper use of the device.
•	 BATTERY
Please note your tablet is a unibody device, the back cover and 
battery are not removable. Observe the following precautions 
for battery use:
- Do not attempt to open the back cover and replace the inner 
rechargeable Li-polymer battery. Please contact the dealer 
to replace it.
- Do not attempt to eject, replace and open battery.
- Do not punctuate the back cover of your device.
- Do not burn or dispose of your device in household rubbish 
or store it at temperature above 50°C.
- Dispose of used batteries according to the instructions.
Do not disassemble or open crush, bend or deform, puncture 
or shred.
Do not modify or remanufacture, attempt to insert foreign  
						

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objects into the battery, immerse or expose to water or other 
liquids, expose to fire, explosion or other hazard. 
Only use the battery with a charging system that has been 
qualified with the system per CTIA Certification Requirements 
for Battery System Compliance to IEEE 1725. Use of an 
unqualified battery or charger may present a risk of fire, 
explosion, leakage, or other hazard. 
Promptly dispose of used batteries in accordance with local 
regulations 
Avoid dropping the tablet or battery. If the tablet or battery is 
dropped, especially on a hard surface, and the user suspects 
damage, take it to a service center for inspection. 
Improper battery use may result in a fire, explosion or other 
hazard. 
This symbol on your device, the battery and the 
accessories means that these products must be 
taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins 
for these items of equipment.
- Collection bins at points of sale.
They will then be recycled, preventing substances being 
disposed of in the environment, so that their components 
can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection 
points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into 
ordinary bins if your jurisdiction or your region has suitable  
						

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recycling and collection facilities; instead they are to be taken 
to collection points for them to be recycled.
•	
CHARGERS
Mains powered chargers will operate within the temperature 
range of:  0°C to 40°C.
The chargers designed for your device meet with the standard 
for safety of information technology equipment and office 
equipment use. They are also compliant to the eco design 
directive 2009/125/EC. Due to different applicable electrical 
specifications, a charger you purchased in one jurisdiction 
may not work in another jurisdiction. They should be used for 
this purpose only.
The charger shall be installed near the device and shall be 
easily accessible.
•	 Federal Communications Commission (FCC) Declaration 
of Conformity
This device complies with part 15 of the FCC Rules. Operation 
is subject to the following two conditions: (1) This device 
may not cause harmful interference, and (2) this device must 
accept any interference received, including interference that 
may cause undesired operation.
Changes or modifications not expressly approved by the 
party responsible for compliance could void the user‘s 
authority to operate the equipment.
This device has been tested and found to comply with the 
limits for a Class B digital , pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential 
installation. This equipment generates, uses and can 
radiated radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is  
						

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no guarantee that interference will not occur in a particular 
installation If this equipment does cause harmful interference 
to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the following 
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and 
receiver.
- Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician 
for help.
FCC Caution:
Changes or modifications not expressly approved by the party 
responsible for compliance could void the user‘s authority to 
operate the equipment.
FCC RF Exposure Information (SAR):
This device is designed and manufactured not to exceed the 
emission limits for exposure to radio frequency (RF) energy 
set by the Federal Communications Commission of the 
United States.
During SAR testing, this is set to transmit at its highest 
certified power level in all tested frequency bands, and placed 
in positions that simulate RF exposure in usage near the body 
with the separation of 0 cm. Although the SAR is determined 
at the highest certified power level, the actual SAR level of the 
device while operating can be well below the maximum value. 
This is because the device is designed to operate at multiple 
power levels so as to use only the power required to reach  
						

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the network. In general, the closer you are to a wireless base 
station antenna, the lower the power output.
The exposure standard for wireless s employs a unit of 
measurement known as the Specific Absorption Rate, or SAR. 
The SAR limit set by the FCC is 1.6W/kg.
Tests for SAR are conducted using standard operating 
positions accepted by the FCC with the device transmitting 
at its highest certified power level in all tested frequency 
bands.
The FCC has granted an Equipment Authorization for this 
model device with all reported SAR levels evaluated as 
in compliance with the FCC RF exposure guidelines. SAR 
information on this model device is on file with the FCC and 
can be found under the Display Grant section of HYPERLINK 
"http://www.fcc.gov/oet/ea/fccid" www.fcc.gov/oet/ea/fccid 
after searching on:
FCC ID:2ACCJB003
For this device, the highest reported SAR value for usage near 
the body is:
Maximum SAR for this model and conditions under which 
it was recorded:
9020A (Body-worn) 1.44 W/kg
SAR compliance for body operation is based on a separation 
distance of 0 cm between the device and the human body. 
During use, the actual SAR values for this device are usually 
well below the values stated above. This is because, for 
purposes of system efficiency and to minimize interference 
on the network, the operating power of your device is 
automatically decreased when full power is not needed. The 
lower the power output of the device, the lower its SAR value.