Alen Air Purifier T500 HEPA User Manual

							Alen T500 HEPA Air Purifier
USER MANUAL 
						

							Table of ConTenTs
Air Purifier Safety
Using Your Air Purifier
Operating Your Unit
Identification Of Parts
Know Your Air Purifier
Care & Maintenance
Replacing The Filter
Why You Should Replace Your Filter
Alen Replacement Filter AutoShip Plans
How to Replace The Filter
Frequently Asked Questions
Lifetime Limited Warranty
Product Specifications Table
4
5
8
8
10
10
12 
						

							4Pure Air For Life
air Purifier safeTy 
Provided in this manual are important safety messages regarding your electrical home appli-
ance.  Always read, follow and save all safety directions.
Operational Requirements
•  Use a level surface at least 6” (15.2cm) from heat sources such as ranges or heaters.
•  Do not cover the unit or impede air flow.
•  Do not block air vent openings or place air purifier on a soft surface such as a bed or sofa.
•  Ensure filter is correctly installed before turning on unit.
•  Always unplug the unit before changing the filter. Do not try to change the filter during 
operation.
•  Operate indoors only. Do not use in a window.
Electrical and Safety Requirements — Reduce your risk of fire or electrical shock.   Fail -
ure to follow these instructions can result in death, fire or electrical shock.
•  Do not connect unit to any electrical socket that is damaged.
•  Unplug air purifier before servicing.
•  Always turn off the air purifier off before unplugging.
•  Do not use an extension cord. Do not use a voltage converter or plug adapter .  Do not alter 
the plug in any way.
•  Do not plug the air purifier into an outlet controlled by a dimmer switch.
•  Do not insert or pull out plug with wet hands, it may cause electric shock.
•  Disconnect the power if strange sounds, smell or smoke comes from it. 
•  Do not place heavy objects on the power cord and take care so that the cord is not com -
pressed as there is danger of fire or electric shock.
•  Do not exceed the rating of the power outlet or connection device. May cause electric 
shock or fire due to excess heat generation.
•  Use only in the proper electrical socket type. Socket type (voltage & hertz) can be found 
on the product sticker on the side or bottom of the unit. Plugging the unit into the incorrect 
socket type can damage/destroy the unit.
•  To reduce the risk of electric shock, this equipment has a polarized plug (one blade is wider 
than the other). This plug will fit in a polarized outlet only one way.  If the plug does not fit 
fully in the outlet, reverse the plug.  If it still does not fit, contact qualified personnel to install 
the proper outlet.
General Safety Requirements
• Do not use near a bath, shower, swimming pool or where a unit can get wet.
•  Change your filter on a regular basis, so dust and particles do not build up.
•  Do not use next to a source of heat, such as a ranger, heater or dryer.
•  Never insert fingers or foreign objects into air grills or vents.
•  Never try to take apart or repair the unit by yourself.
•  Do not drop the unit, as this can result in damage.  
						

							5www.AlenCorp.com   1-800-630-2396
• 
Do not climb up or sit on the unit. You may be injured if you fall or if the unit falls over.
•  Do not spray insecticides or any other flammable sprays near the machine. It may cause 
explosion or fire.
using your air  Purifier
Operating Your Unit:
1. Plug your air purifier into a grounded outlet.
2.  Press POWER to start the air purifier.  When your unit is on the control panel screen will 
light up. To stop the air purifier press POWER and the screen will turn off.
3.  Press SPEED and watch the indicator lights until desired fan speed is achieved.
4.  Press TIMER to have the air purifier automatically turn off in a set amount of hours.  Up to 
twelve hours.
5.  Select ION to activate the ozone safe built-in ionizer.  Activation of the IONIZER can en-
hance your unit’s ability to remove airborne particles (similar to the way dust is attracted 
to a TV screen) and keep the air fresh.  Press ION again to turn off.
6.  Filter replacement indicator – The CHANGE FILTER text will illuminate when it is time to 
change your filter.  
7.  After changing the filter, RESET the filter indicator by holding down RESET while the unit 
is ON until the illuminated bars disappear.    
Fan SpeedResult Airflow (CFM)Coverage (SqFt)
Level 1 Basic cleaning power 48185
Level 2 Moderate cleaning power 83320
Level 3 Maximum cleaning power 130500  
						

							6Pure Air For Life
Illuminated display of your 
selected settings
 5. Ozone safe optional 
     ionizer. Press to turn 
     ionizer ON or OFF.
3. Press to select one 
   of three fan speeds. 
   Light bars will display 
   selected speed. 4. Twelve hour timer. Press 
     to display desired hours 
     in which to shut off unit.
2. Press to START or 
    STOP your air purifier.
 6. Notifies you when it’s   
     time to replace the filter.  
7. Hold down RESET after 
     the filter has been changed.
Identification Of Parts  
						

							7www.AlenCorp.com   1-800-630-2396
Purified air 
output grill
Rating label 
Handle for easy 
carrying
Back air intake grill   
						

							8Pure Air For Life
KnOW YOUR AIR PURIFIERWhen using the air purifier for the first time in a room, many prefer to use a higher fan speed 
such as speed three for at least two hours in order to clean the room’s air initially.
Features
• HEPA type filtration captures dust, allergens and airborne pollutants
•  Activated Carbon layer traps light odors and chemicals (VOCs) from common household 
products 
•  Sleek tower design provides space saving benefits
•  Ionizer charges particles, causing them to clump together for improved filtration
•  3 fan speeds with a 12 hour timer to control air circulation
•  Filter change indicator light keeps replacements on schedule
•  Digital display with simple and intuitive touch button controls
•  Auto-off safety feature when filter cover is removed
•  Filter designed for easy replacement
•  Lifetime Limited Warranty
CARE & MAInTEnAnCE
Replacing The Filter
The T500 Air Purifier has a Change Filter indicator that will alert you when it is time to change 
the filter.  The filter change indicator factors in frequency of use and the speed that the unit is 
run on to determine the life of the filter.  When the CHANGE FILTER light comes on, it is time 
to replace the filter.
The filters used in all of Alen HEPA Air Purifiers are not designed to be washed, cleaned or 
otherwise reused. Over time, the filters become overloaded with particles, decreasing their 
filtration performance. The CHANGE FILTER light will illuminate after 6 months with heavy use, 
and around 12 months with light to moderate use.   (Heavy use = 24hrs per day , light/moderate 
use = 8 to 12 hours per day.)
The black foam layer of the filter, known as the Pre-Filter, captures large dust and hair.  This 
layer is held on with Velcro®.  The black Pre-Filter can be vacuumed with a soft brush attach -
ment on your vacuum. However, the HEPA media should not be vacuumed. Doing so can 
damage the filter media and it will not restore the filter’s performance as microscopic particles 
remain imbedded in the filter media.
Why You Should Replace Your Filter
•  Fulfills the terms of Alen’s Lifetime Limited Warranty which states that the filters are re-
quired to be changed on a regular basis in order to prevent excessive stress on the unit.      
•  You have bought an Alen HEPA Air Purifier to improve the quality of your indoor air. 
Changing your filters will maintain the level of air quality you require. Excessively dirty 
filters can compromise the level of clean air your air purifier can provide.  
						

							9www.AlenCorp.com   1-800-630-2396
1. Push down the filter cover tab and lift the filter cover off.
3.  Take the new filter out of the plastic bag; distinguish the 
    front side from the back side of the filter. The front side 
    has the black foam layer, known as the pre-filter, which 
    should be facing out when inside the unit, insert into the 
    air cleaner with the arrow pointing inward.
2. Pull out the used filter. 
4. Insert the bottom of the filter cover first and then snap in 
   the upper part of the grill.
5. RESET the filter indicator by holding down RESET while 
the unit is ON until the illuminated text disappears. 
How To Replace The Filter Filter Options
Specific ConcernsRecommended FilterPart number
Allergies & Dust HEPA-PureTF60
Asthma & Respiratory Issues HEPA-SilverTF60-Silver-Carbon
Mold & Bacteria HEPA-SilverTF60-Silver-Carbon
Chemicals & Cooking Odors HEPA-FreshTF60-Carbon
Smoke Odor HEPA-OdorCellTF60-MP
Pet Owners (Dander & Odor) HEPA-OdorCellTF60-MP  
						

							10Pure Air For Life
FREQUEnTLY ASKEd QUESTIOnS
How do I turn off the REPLACE FILTER light? 
After changing the filter, RESET the filter indicator by holding down RESET while the unit  is 
ON until the illuminated light turns off disappear.
How do I find out what electric specifications my unit needs?
Please refer to the rating label on the bottom of the unit. Here you will find your units voltage, 
hertz, amp and outlet requirements.
Can I clean the filter?
The black foam layer of the filter, known as the Pre-Filter, captures large dust and hair. This  
layer is held on with Velcro®. Once removed, the Pre-Filter can be vacuumed to maintain 
efficient operation of the unit. No other layers or parts of the filter can be washed, cleaned or 
otherwise reused. Please replace the filter regularly to maintain optimal  performance.
I have an issue not listed in this manual.
Please visit www.AlenCorp.com and send us a message or call 1-800-630-2396. A customer 
service representative will respond to your inquiry in a timely manner , in most cases within a 
couple of hours.
What information do I need when I contact customer service for warranty?
Please refer to the rating label on the side of the unit. This rating label has your unit’s lot code 
and other important information we need to assist you.
LIFETIME LIMITEd W ARRAnTY
What Is Covered?
Alen offers the industry’s first LIFETIME LIMITED WARRANTY program for all our air purifiers.  
We warrant your Alen HEPA Air Purifier to be free from defects in materials or workmanship for 
as long as you own it. Register your Alen HEPA Air Purifier at www.alencorp.com/register. 
  
What Will Alen do?  
Alen will, at its option, either furnish a replacement part or replace your air purifier provided 
the product is determined by Alen to be defective as a result of faulty material or workmanship 
while in normal use. Replacement parts or units will, at Alen’s option, be either new or refur -
bished.  Alen’s sole obligation under this warranty is to replace defective parts or replace your 
air purifier free of charge. All parts or units that are replaced become the property of Alen.
How To Get Service? 
This warranty will be valid only for units in possession of the original purchaser.  Proof of pur-
chase must be presented to Alen’s warranty service representative. To help us validate your war-
ranty, we encourage you to register your Alen HEPA Air Purifier at www.alencorp.com/register.  
						

							11www.AlenCorp.com   1-800-630-2396
To obtain warranty service, complete our online form or call 1-800-630-2396. The defective 
product or part must be shipped or delivered to Alen’s authorized service center. All postage, 
insurance and shipping charges are the responsibility of Alen and included in this warranty.
Your Lifetime Limited Warranty Program Remains in Effect Only If:
Your Alen HEPA Air Purifier is operated in accordance with the instructions provided in the Alen 
user manual. This includes replacing the filter at least once a year to prevent excessive stress 
on the motor.
Your Alen HEPA Air Purifier is connected to a proper power supply (see voltage label on unit).
Your Alen HEPA Air Purifier shows no evidence of tampering, mishandling, neglect, accidental 
damage, modification, and/or repair by anyone other than authorized 
Alen service personnel.
Ownership of the air purifier has never been transferred.
Your Alen HEPA Air Purifier is used only in the country of purchase.
Alen’s AutoShip  Filter Plan — Convenience, Pure Air and Savings
Regular replacement of your filter will extend the life of your air purifier and keep your air pure.   
Alen filters provide efficient filtration for 6 months of heavy usage, 9 months of normal usage 
and 12 months of light usage. With Alen’s convenient  AutoShip Filter Plan your filters will be 
shipped FREE right to your door, exactly when needed.
sa Ve — Get FREE LIFETIME  SHIPPING on every filter.
ConVenienCe — Your filters are delivered right to your door exactly when needed.           
Choose a monthly plan and cancel at anytime.  
LIFETIME LIMITEd WARRAnTY — An Alen  AutoShip  plan is the convenient way to 
extend the life of your air purifier and benefit from the Lifetime Limited W arranty.
To sign up and save just visit AlenCorp.com/filters or call  1-800-630-2396.