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Aleratec RoboJet Disc Autoloader Quick Start Guide

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    Specification\f
    For best results we recommend:
    Aleratec HydroGuard Inkjet Printable Duplicator Grade DVD/CD recordable 
    media (90-Pack CD-R part number: 110119, DVD+R part number: 300117, and 
    DVD-R part number: 230116). 
     •Smear, Smudge and Water-Resistant Disc Surface 
     •Glossy inkjet printable surface with uniform whiteness from hub to 
    outer edge 
     •Superior Print Quality with bright, vibrant colors
     •Quick Drying Disc Surface
     
     
     
    Aleratec Inkjet Printable Duplicator Grade Blu-ray recordable, 25-Pack media 
    (4x BD-R part number: 370102, 6x BD-R part number: 370104).  
     
     
     
     
     
     
     
     
     
     
    Check the Aleratec website at www.aleratec.com for additional Inkjet printable 
    media.  
    						
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    Technical Support
    After reading this User Guide, if you need additional assistance with this 
    product, please contact Aleratec Technical Support. Our technical staff will 
    be happy to assist you, but they may need your help to better assist you. 
    Calling Aleratec Technical Support without all the necessary information 
    can be both time consuming and frustrating. Therefore, please try to have 
    the following information ready before calling:
    1. Serial Number - the serial number is located on the bottom of the 
    RoboJet Disc Autoloader.
    2. Any questions or problems, please provide enough information so our 
    technical staff can recreate and diagnose it.
    Technical Support Addre\f\fe\f and \bhone Nu\imber\f
     XBy e-mail: [email protected]
     XBy Telephone: 1-818-678-0484
    Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific 
    Time, Monday through Friday, excluding U.S. holidays.
    Please try to call from a phone near your computer system.
     XAccess is available 24 hours a day, 365 days a year, via:
    The World Wide Web at: www.aleratec.com
    FAX at: 1-818-678-0483  
    						
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    Service and Support\i
     Aleratec, Inc., Lim\iited Warranty
    This Limited Warranty covers defects encountered in the course of 
    normal use of this product and does not apply to damage from improper 
    use, abuse, accidents, unauthorized service, or inadequate packaging 
    when shipping the product to Aleratec, Inc. This warranty does not 
    cover excessive ink contamination or failure related to the use of 
    refurbished or refilled cartridges.  
    Aleratec, Inc. provides the following limited warranty for this product 
    only if the product was originally purchased for use, not re-sale, from 
    Aleratec, Inc., an Aleratec, Inc. authorized dealer or distributor, or any 
    other Aleratec, Inc. approved reseller for this product. This product is 
    warranted to be free from defects in workmanship and material for a 
    period of one year from the date of your original purchase.
    If the product fails during normal and proper use within the warranty 
    period, Aleratec, Inc. will, at its option, repair or replace the product at 
    no cost (except shipping and insurance). This limited warranty does not 
    include service to repair damage from improper installation, accident, 
    disaster, misuse, abuse, or modifications to the subsystem, or by any 
    other causes unrelated to defective materials or workmanship.  
    						
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    Service and Support\i
    \blea\fe Note:
    This Warranty is valid only within the United States and Puerto Rico, 
    and applies only to products that are new and unopened on the date 
    of purchase. For areas outside the United States and Puerto Rico, 
    contact the authorized dealer from whom you purchased this product to 
    determine which warranty, if any, applies.
    THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND 
    EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE 
    LIABILITY OF ALERATEC, INC., AND IS IN LIEU OF ALL 
    OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, 
    BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF 
    MERCHANTABILITY OF ITEMS FOR A PARTICULAR PURPOSE.
    Your sole remedy shall be repair or replacement, with new or 
    refurbished components, as provided in this Limited Warranty. 
    Aleratec, Inc. shall not be liable for any direct, indirect, special 
    incidental products or consequential damages, including, but not 
    limited to, any loss of data or loss of profits or business, regardless of 
    the form of action or theory of liability resulting from any defect in, 
    or use of, this product (even if Aleratec, Inc. has been advised of the 
    possibility of such damages).
    In any event, the liability of Aleratec, Inc. under this Limited Warranty, 
    for damages to you or any third party, regardless of the form of action 
    or theory of liability, shall not exceed the purchase price you paid for 
    this product.
    Some states do not allow limitations of the disclaimer of implied 
    warranties, the period an implied warranty lasts, or the exclusion or 
    limitation of incidental or consequential damages, so the exclusions and 
    limitations stipulated in this Limited Warranty may not apply to you. 
    This Limited Warranty gives you specific legal rights, and you may 
    have other rights which vary from state to state.  
    						
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    Service and Support\i
    To Obtain Warranty Service:
    You must ship your subsystem to the authorized dealer where your 
    subsystem was purchased within the one year warranty period and 
    no later than thirty days after discovery of claimed defect, whichever 
    occurs first. In either case, you must provide proof of original purchase 
    before any warranty service can be performed. Products and parts 
    provided as a result of warranty service may be other than new but 
    will be in good working order and become your property at the time of 
    exchange. At the same time, the exchanged products or parts become 
    the property of Aleratec, Inc.
    When shipping the subsystem for service, you agree to insure the 
    Duplicator, to prepay shipping charges, and to use the original shipping 
    container or equivalent. Any service outside the scope of this limited 
    warranty shall be at Aleratec, Inc.’s or its Authorized Service Provider’s 
    rates and terms then in effect.
    This warranty gives you specific legal rights; you may also have other 
    rights which vary from state to state.  
    						
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    Technical Support FAX Back Form
    Aleratec, Inc.
    Technical Support Fa\ix Back Form
    Please record the following information to help expedite any warranty claim:
    Model No.: _____________Serial No.:  ____________________________
    Date Purchased:   _______________________________________________
    Place of Purchase: ______________________________________________
    To:	 Technical	Support	Group	FAX:	1-818-678-0483
    FROM: _____________________FAX:  ____________________________
    E-MAIL:   ____________________________________________________
    RE: ________________________TEL:  ____________________________
    DATE:  _______________# OF PAGES:  ____________________________
    I am experiencing the following problems with my RoboJet Disc Autoloader:
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    _____________________________________________________________
    By answering these questions, your problem will be solved more rapidly. 
    Make copies as necessary. You can reach us electronically at: www.aleratec.
    com on the internet.   
    						
    							Document Num\fer: 3\b01\N04_UG_ENG_Rev. A  Copyright © 2011
    Specifications su\fje\Nct to change witho\Nut notice. 
     
    Aleratec, Inc.
    9851 Owensmouth Avenue
    Chatsworth, CA 9131\N1 U.S.A.
    www.aleratec.com 
    						
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