Dell Alienware Aurora R6 Service Manual

							IdentifyingtheharddriveinBIOSsetupprogram....................152
Chipset...................................................................................152
Downloadingthechipsetdriver.............................................152
Identifyingthechipset..........................................................152
Memory..................................................................................153
CheckingthesystemmemoryinWindows.............................154
CheckingthesystemmemoryinBIOSsetupprogram............154
TestingmemoryusingePSA................................................154
Processors..............................................................................154
IdentifyingtheprocessorsinWindows...................................155
Checkingtheprocessorusageinthetaskmanager................155
OperatingSystem....................................................................156
ServiceTaglocation.................................................................156
Devicedriver...........................................................................156
IntelChipsetSoftwareInstallationUtility................................157
Videodrivers......................................................................158
IntelSerialIOdriver............................................................158
IntelTrustedExecutionEngineInterface................................159
IntelWireless-AC8260Wi-FiandBluetoothdrivers................160
BIOSoverview.........................................................................161
Bootmenu.........................................................................161
Bootmenuenhancements...................................................161
Timingkeysequences.........................................................161
Systemdiagnosticlights........................................163
GettinghelpandcontactingAlienware.................164
Self-helpresources..................................................................164
ContactingAlienware................................................................164
11 
						

							Beforeworkinginsideyour
computer
NOTE:Theimagesinthisdocumentmaydifferfromyourcomputer
dependingontheconfigurationyouordered.

Beforeyoubegin
1Saveandcloseallopenfilesandexitallopenapplications.
2Shutdownyourcomputer.
Windows10:ClickortapStart
:Power
:Shutdown.
NOTE:Ifyouareusingadifferentoperatingsystem,seethe
documentationofyouroperatingsystemforshut-down instructions.
3Disconnectyourcomputerandallattacheddevicesfromtheirelectrical
outlets.
4Disconnectallcablessuchastelephonecables,networkcables,andsoon,
fromyourcomputer.
5Disconnectallattacheddevicesandperipherals,suchaskeyboard,mouse,
monitor,andsoon,fromyourcomputer.
6Removeanymediacardandopticaldiscfromyourcomputer,ifapplicable.
7Afterthecomputerisunplugged,pressandholdthepowerbuttonfor5 secondstogroundthesystemboard.
Safetyinstructions
Usethefollowingsafetyguidelinestoprotectyourcomputerfrompotential
damageandensureyourpersonalsafety.
WARNING:Beforeworkinginsideyourcomputer,readthesafety
informationthatshippedwithyourcomputer.Formoresafetybest
practices,seetheRegulatoryCompliancehomepageat
www.dell.com/regulatoryBcompliance.
12 
						

							WARNING:Disconnectallpowersourcesbeforeopeningthe
computercoverorpanels.Afteryoufinishworkinginsidethe computer,replaceallcovers,panels,andscrewsbeforeconnectingto
theelectricaloutlet.
CAUTION:Toavoiddamagingthecomputer,ensurethatthework
surfaceisflatandclean.
CAUTION:Toavoiddamagingthecomponentsandcards,handle
thembytheiredges,andavoidtouchingpinsandcontacts.
CAUTION:Youshouldonlyperformtroubleshootingandrepairsas
authorizedordirectedbytheDelltechnicalassistanceteam.Damage duetoservicingthatisnotauthorizedbyDellisnotcoveredbyyour
warranty.Seethesafetyinstructionsthatshippedwiththeproductor at
www.dell.com/regulatoryBcompliance.
CAUTION:Beforetouchinganythinginsideyourcomputer,ground
yourselfbytouchinganunpaintedmetalsurface,suchasthemetalat thebackofthecomputer.Whileyouwork,periodicallytouchan
unpaintedmetalsurfacetodissipatestaticelectricity,whichcould
harminternalcomponents.
CAUTION:Whenyoudisconnectacable,pullonitsconnectororon
itspulltab,notonthecableitself.Somecableshaveconnectorswith lockingtabsorthumb-screwsthatyoumustdisengagebefore
disconnectingthecable.Whendisconnectingcables,keepthem evenlyalignedtoavoidbendinganyconnectorpins.When
connectingcables,ensurethattheportsandconnectorsarecorrectly orientedandaligned.
CAUTION:Pressandejectanyinstalledcardfromthemedia-card
reader.
Recommendedtools
Theproceduresinthisdocumentmayrequirethefollowingtools:

						

							Screwlist
Thefollowingtableprovidesthelistofscrewsthatareusedforsecuringdifferent
componentstoAlienwareAuroraR5.
Table1.ScrewlistComponentSecuredtoScrewtypeQuantit
yScrew
image3.5-inchhard-drivecageChassis#6-32X1/4''22.5-inchhard-drivecageChassis#6-32X1/4''4Power-supplyunithingeChassis#6-32X1/4''6#6-32X1/4''
BLK3Power-supplyunitPower-
supplyunit
hinge#6-32X1/4''4Power-supplyunitbracket#6-32X1/4''2Optical-driveassemblyChassis#6-32X1/4''2SystemboardChassis#6-32X1/4''8TopcoverChassis#6-32X1/4''2TopI/OassemblyChassis#6-32X1/4''
BLK414 
						

							ComponentSecuredtoScrewtypeQuantit
yScrew
imageProcessor-coolingassembly
bracketChassis#6-32X1/4''
BLK2Processor-coolingassembly
radiatorProcessor-
cooling
assembly
bracket#6-32X1/4''
BLK4Top-chassisfanassemblyChassis#6-32X1/4''1Top-chassisfanbracketChassis#6-32X1/4''
BLK1AntennaassemblyChassis#6-32X1/4''2Power-buttonboardTopcoverM3X42RubberfootBottom
coverM3X44M.2SSDcardSystem
boardStandoffM21M2X2.51Optical-drivebracketOpticaldriveM2X2.51WLANbracketSystem
boardM2X2.5115 
						

							Afterworkinginsideyour
computer
CAUTION:Leavingstrayorloosescrewsinsideyourcomputermay
severelydamageyourcomputer.
1Replaceallscrewsandensurethatnostrayscrewsremaininsideyour
computer.
2Connectanyexternaldevices,peripherals,orcablesyouremovedbefore
workingonyourcomputer.
3Replaceanymediacards,discs,oranyotherpartsthatyouremovedbefore
workingonyourcomputer.
4Connectyourcomputerandallattacheddevicestotheirelectricaloutlets.
5Turnonyourcomputer.

16 
						

							Technicaloverview
WARNING:Beforeworkinginsideyourcomputer,readthesafety
informationthatshippedwithyourcomputerandfollowthestepsin
Beforeworkinginsideyourcomputer.Afterworkinginsideyour
computer,followtheinstructionsin
Afterworkinginsideyour
computer.Formoresafetybestpractices,seetheRegulatory
Compliancehomepageat
www.dell.com/regulatoryBcompliance.

17 
						

							Insideviewofyourcomputer
1power-supplyunit2optical-driveassembly3topcover4top-chassisfan5systemboard6processorfanandheat-sinkassembly7graphicscard8right-sidecover18 
						

							System-boardcomponents
1top-chassisfan(TOPBFAN)2processor-coolingassembly
pump-fanconnector
(PUMPBFAN)3processor-fanconnector
(CPUBFAN)4memory-moduleslot1(XMM1)5memory-moduleslot2(XMM2)6memory-moduleslot3(XMM3)7memory-moduleslot4(XMM4)8front-chassisfanconnector
(FRONTBFAN)19 
						

							9SATA6Gbpsdriveconnector
(SATA1)10SATA6Gbpsdriveconnector
(SATA2)11SATA6Gbpsdriveconnector
(SATA3)12SATA6Gbpsdriveconnector
(SATA4)13solid-statedriveslot(M.2SSD)14CMOSresetjumper(CMOS
JUMPER)15Passwordresetjumper
(PASSWORDJUMPER)16PCI-Expressx16mechanical/x8 electricalslot(SLOT4)17LEDcontrollerconnector
(LEDBCONTROLLER)18PCI-Expressx4slot(SLOT3)19PCI-Expressx4slot(SLOT2)20PCI-Expressx16mechanical/x8 electricalslot(SLOT1)21graphics-cardpowerconnector
(GPUBPOWER)22wireless-cardslot(M.2WIFI)23processorsocket(CPU1)20