Alpatronix Bluetooth Headphone HX101 User Manual

							  1                   User Manual for the HX101 Bluetooth Stereo Headphones  Guaranteed  100% Satisfaction To activate the 1-year warranty on your Bluetooth headset, visit http://www.alpatronix.com/register and click on the warranty link to register your product by filling out a simple and easy form.    Alpatronix warranty will fully cover your purchase against all defects in material and/or workmanship for an entire year.    Most return policies only allow returns for a period of 14 – 30 days from the date of purchase, so hurry and register your product to give yourself peace of mind knowing Alpatronix has got you covered for a whole year.  
						

							  2 Thank  you for  choosing  the  Alpatronix  HX101 Bluetooth  Stereo  Headphones.  The  HX101 has  been  designed  by  some  of  our  most  skilled  audio  engineers  for  comfort  and  precise sound.  Please  take  some  time  to  read  this  User’s  Manual  before  using your  device  for  the first time. If there are any problems with your purchase (wrong color, size, fit, etc.), or if you believe you  have  received  a broken  or  defective product,  please  contact  Alpatronix Customer Service by phone or email ([email protected] or 888 - 407 - 7515, Monday - Friday, 9am to 5pm Pacific Time). Our Customer Service Staff can help you with just about anything,  and  strive  to  make  your  experience  in  dealing  with  Alpatronix  a  positive and enjoyable one. Register your product Please register your product and activate your 1-year warranty.    It’s quick and easy. Most return policies only allow for a defective product to be returned within 14 - 30 days after the  date  of  purchase…  and  most  problems  that  happen  due  to  defects  in  material  and workmanship have a knack of happening after this return period has ended.    We have seen the  sad-puppy  look  on  customers’  faces  for  too  long  and  understand  how  upsetting  it  is  to spend your hard-earned dollars on something that stops working after a few weeks!    That’s why  Alpatronix’s Ironclad  Warranty  will  protect  you  for  a  whole  year  against  all  defects  in material  and/or  workmanship.  So  register  your  product  at www.alpatronix.com/register and and rest easy that you are covered no matter what the return policy is where you purchased your product! If  you  have  a  defective  product  and  need  us  to  take  care  of  you,  contact  us  by  email  at [email protected] or by phone at (888) 407 - 7515 (option #2), and rest assured that our  support  team  will  make  this  a  quick  and  easy  process  with  as  little  pain  as  possible.  Customer Service hours are Monday - Friday, 9am - 5pm Pacific Time.   Notice:    Alpatronix warranty is only valid when purchased from Alpatronix or its authorized resellers,  and  within  the  country  in  which  the  product  was  purchased.  If  you  are  not  sure whether the retailer you are purchasing from is an authorized retailer, please contact us and we will be happy to further assist you.    Alpatronix sells directly on Amazon.com, and on the Alpatronix.com  website.   Alpatronix  warranty  does  not  cover  user  damage.    Tampering with your device or user damage voids the manufacturer warranty.    
						

							  3 Part A. Setup Step I. Fully charge your HX101 headphones Your  HX101 is  equipped  with  a  high-quality lithium polymer rechargeable  battery.  For first-time  use,  please  charge  your  headset  for  at  least  4  hours.  Even  though  the  LED indicators  may  indicate  that  the  battery  has  charged  long  before  reaching  4  hours,  please keep the device connected to the charger for a full 4 hours to ensure your battery operates at its full capacity. All consecutive charges will take about 2 hours. It is also recommended not to charge the device using a car charger for the first time. When the HX101 is connected to a charger, the LED light will indicate the charging status.   When charging, the LED will glow red. Once the HX101 is charged, the LED will turn blue. When fully charged, your HX101 is capable of playing for up to 24 hours, or be on standby for up to 900 hours!    
						

							  4 Step II. Learn your headphone’s buttons and functions                        
						

							  5 Step III. Pair your headphones to your device(s) Normal Pairing The  HX101 is  a  wireless headphone and  needs  to  be  paired  to  your  computer  or  mobile device  before  using (to  ensure  your  product  is  compatible, see “Compatibility”  on  page  7). Even  better,  the  HX101 is  equipped  with  Bluetooth  4.1,  allowing  it  to  be  connected  to  two devices  at  the  same  time (only  one  device  can  be  actively  connected  and  playing  at  any given time)! To pair the headphones with the first device, 1. Make  sure  the  HX101 is  turned  OFF.  If  your  headphone is ON  (LED  light  blinking), turn it off by pressing and holding the Multifunction Button for 3seconds. 2. Place the HX101 in pairing mode by pressing and holding the Multifunction Button for 8 seconds. After 3 seconds, the headphone will turn on and the LED will flash blue. It is  important  to  continue  to  hold  down  the  button  until  the  LED flashes  blue  and  red rapidly. At this time, the headphone is in pairing mode. 3. On your computer or mobile device, make sure that Bluetooth is turned ON, and that your device is discoverable. 4. On your computer or mobile device, search for available Bluetooth devices. Find and select “Alpatronix HX101”. Most  devices  don’t  require  a  password  for  pairing,  but  if prompted, enter “0000”. 5. Your  device  should  be  paired to  the  HX101 without  any  problems. If  pairing  is unsuccessful,  repeat  steps  1 - 4.  If  you  are  still  unsuccessful,  contact  Alpatronix Customer Service for help. Note: The HX101 is programmed to turn off after 2 minutes of being disconnected from a mobile  device.  This  is  a  power-saving  measure  designed  to  keep  your  headphone’s battery from draining in the event that you forget to shut it off before leaving. Pairing with a Bluetooth transmitter To pair the HX101 with a Bluetooth transmitter, please follow the steps below: 1. Keep your headset and transmitter within 3ft of one another. 2. Place the headset into pairing mode. 3. Turn the Bluetooth transmitter ON and place it in pairing mode.    It will automatically search for Bluetooth devices and send a pairing request. 4. If a code is needed, the transmitter will automatically enter “0000”. Pairing with two devices simultaneously The HX101 can pair with two Bluetooth devices simultaneously (multi-pairing) and take calls from  any  of  them.   After  pairing  with  the  device  #1,  turn  the  headset  off  and  repeat  the pairing  procedure  with  device  #2.    Once  pairing  with  device  #2  is  successful,  turn  the headphone  off,  and  then  turn  it  back  on  again.    The  headset  will  automatically  connect  to the  phone it  was  paired  with  last  (device  #2).    Press  “Volume  +”  and  “Volume -”  
						

							  6 simultaneously  to  enable  multipoint  connection.    Once  done,  go  to  the  list  of  trusted devices on device #1 and select HX101. Notes • Before connecting to a Bluetooth device, please turn on the Bluetooth function of that device. • When  turned  ON,  the  HX101 will  automatically  pair  to  the  last  device  it  was connected  to.    However,  on  some  devices  (such  as  some  Nokia  cell  phones),  you must enable “Automatic Pairing” in order to allow the headset to connect your device after initial pairing. Compatibility The Alpatronix HX101 is compatible with ALL Apple desktops, laptops, iPads, iPhones, and iPods  (if  Bluetooth  enabled).  It  is  also  compatible  with  all  major  Android  tablets  and smartphones including Samsung Galaxy, HTC, and most other manufacturers. The HX101 operates  on  the  industry’s  highest  standards  and  works  with  any  device  that  recognizes HSP, HFP, A2DP, and AVRCP. Compatibility  with  Windows  desktops,  laptops,  tablets,  and  smartphones  may  vary  and depend  on  the  specific  driver  installed  on  your  device.  Windows  products  do  not  use  a universal Bluetooth driver, and Alpatronix cannot guarantee compatibility of every driver with the  HX101.  You  can  search  and  install  Bluetooth  drivers  that  support the  standards  listed above manually. Alpatronix does not offer a specific driver for the HX101.     Please  note  that  Bluetooth  technology  operates  on  a  Master/Slave  system.  The  streaming source is the Master, and the HX101 is the Slave. Your device is responsible for how audio is  played  through  the  headphones.  While  the  HX101 has  the  latest  Bluetooth  and  audio technology built in, your device must also be equipped with the same technology in order to enjoy the full capability of the HX101.    
						

							  7 Step IV. Turn the headphone ON/OFF To  turn  the  headphones  ON,  press  and  hold  the  Multifunction  button 2 seconds.  The  LED will flash blue twice,  followed  by  a  chime. When  the  headphones  are  turned  on,  it  will automatically search for the paired device and connect to it if available. If the paired device is  not  available,  the  headphones  will  enter  standby  mode  indicated  by  a  flashing  red  LED. After 3 minutes, the headphones will automatically shut off. To turn the headphones OFF, press and hold the Multifunction Button again for 2 seconds. The LED will flash, followed by another chime. If  your  paired  device  goes  outside  the  Bluetooth  range  of  the  HX101,  it  will  automatically enter standby mode, and after 2 minutes it will shut off. LED Indicator Guide:    Mode LED Color Flashing Pattern Power ON Blue Flashes twice Power OFF Red Flashes twice Pairing Red and Blue Flashing consecutively  Standby Blue Flashes 3 times every 5 seconds Incoming call Blue Flashes continuously Low battery Red Flashes twice every 2 seconds Charging Red Glowing solid while charging Fully charged Blue Glowing solid when charged (connected to charger)  
						

							  8 Part B. Basic Use Instructions Features The  HX101 was  designed  to  deliver  the  perfect  fusion  between  uncompromised  comfort, elegant  style, and  precision  sound.    In  doing  so,  we  paid  attention  to  every  small  detail  to deliver big performance.    Here are some of the features you will find in your HX101: • Telescopic adjustments allow you to adjust the headphones for almost any head size. • Comfortable leather ear pillows provide the ultimate comfort for prolonged wear. • Hand-selected 40mm neodymium original diaphragm provides a full-range, high quality, clear, and balanced sound with deep lows and crystal clear highs. • A2DP protocol provides perfectly balanced sound. • Audio Video Remote Control Protocol (AVRCP) allows for control of calls and music directly from your headset. Please note that your streaming device or software must also be AVRCP enabled. • Bluetooth chipsets offered by CSR are the highest industry standard. Your HX101 supports AptX compression algorithm. Please note that to hear true AptX sound, your streaming device must also be equipped with AptX, and the audio being streamed must be recorded in AptX as well. • CVC 6.0 noise cancellation algorithm allows for precision noise cancellation and call clarity. Operation After the HX101 is paired with your mobile device, you can use the headset to answer calls, enjoy music, or talk with friends and loved ones using programs such as Skype, FaceTime, or any other audio/video chat software. 1. Music streaming and calling The HX101 is a lean, mean, amazing music playing machine! Packed with awesome technology to provide balanced and high definition sound (high bandwidth Bluetooth 4.1 and CSR AptX), CVC 6.0 noise cancellation, and an ergonomic design to provide ultimate comfort and noise isolation, it is the best way to enjoy your music wirelessly. The HX101 also folds to a small size and comes with a semi-hard carrying case, so that you can take it around with you!  Music streaming is the default mode of the HX101. When there is an incoming call or you  attempt  to  place  a  call,  the  HX101 will  pause  the  music  and  switch  over  to  call mode automatically.  While playing music, a. Play/Pause:    Press  the  multifunction  button  to  play  music.    Press  again  to pause.  
						

							  9 b. Volume +/-: Press the volume + or - buttons to adjust the volume.    When the volume reaches maximum/minimum, you will hear a chime. c. Skip forward/back:    Press the < or > buttons to skip back or forward. d. Answer/hang up a call:    Press the multifunction button to answer an incoming call.    Press again to hang up. e. Reject an incoming call:    Press and hold the volume + button for 2 seconds. f. Transfer  a  call:    While  on  a  call,  press  and  hold  the  volume  +  button  for  2 seconds  to  transfer  the  call  to  your  phone  (disable  the  headset).    You  can also change the output source directly on your phone. g. Mute  a  call:    While  on  a  call,  you  can  mute  (disable  the  microphone)  by pressing and holding the volume - button for 2 seconds.    Press and hold for 2 seconds again to unmute.  2. Using the AUX cord You can use the auxiliary cord to listen to music even if your device’s battery is dead.   However, the AUX cord cannot be used to answer calls.    To do this,  a. Turn the headset off. b. Connect the AUX cord to the headset and your device. c. You  will  need  to  adjust  the  volume  and  music  playback  directly  through  the streaming device while in AUX mode.  3. AptX Technology The  HX101 is  equipped  with  CSR  AptX  technology  to  play  very  high  quality  audio. Please note that your streaming device will also have to be AptX in order to be able to enjoy AptX’s quality audio. Also your music will need to be recorded with AptX and in high quality, otherwise having AptX in the headset alone will not make a difference in playback quality.  4. Skype/FaceTime/Etc.: The HX101 can be used to video chat/conference with family, friends, and business partners. Operation of the headset while using Skype is similar to any other phone call. You can press MFB to answer an incoming call or to hang up the current call, and adjust the volume using the volume +/- buttons. Once a Skype call is finished, the headphone will resume normal music playback mode.  Note: Skype has independent Audio/Video settings. If you experience any issues when using Skype, go to Skype Settings à Audio/Video, and select the appropriate speaker and microphone settings.      
						

							  10 Part C. Maintenance and Support  Frequently Asked Questions Note:    Most  Bluetooth  issues  (distortion,  music/call cutting  out,  etc.)  can  be  resolved  by un-pairing  the  headset,  then  pairing  it  again  with  your  device.    Try  removing  the  headset from  the  list  of  trusted  devices,  then  going  through  the  pairing  steps  again.    Contact Alpatronix Customer Service if the problem persists. 1. Problem:   The  HX101 emits an intermittent chime and  the  LED  flashes twice  every couple of seconds. Solution:  This  indicates  a  low  battery  power.  Charge  your  HX101 for  2  hours, or until the LED light turns solid blue. 2. Problem:   I charged my HX101 for a few minutes but it still doesn’t power on. Solution:   When  the  battery  is  depleted,  the  HX101 needs  at  least  40  minutes  of charge time in order to power up. Please note that it is not recommended to partially charge any battery-operated device. For maximum battery life, always ensure to fully charge your battery and avoid disconnecting in the middle of a charging cycle. Due to the  long  playback  time  for  this  device,  normally  it  is  best  to  put  the  device  on  the charger at night, so that by morning it is good to go for another day of fun! 3. Problem:   No LEDs come on when connecting to a charger. Solution:   A few scenarios may be true here: a. If  the  battery  is  completely  depleted  prior  to  charging,  it  may  take  a  few minutes  for  the  LED  light  to  turn  on. If  the  LED  does  not  turn  on  after  10-15 minutes, b. You  may  have  a  broken/defective  charging  cord.    Connect  a  different  micro USB  cord  to  see  if  the  problem  is  resolved.    To  check  the  same  cable  and see  if  it  is  defective  or  not,  connect  the  cord  to  a  different  device  (Samsung galaxy phones, digital cameras, etc.) to see if the charging signal appears. c. You  may  have  a  defective  USB  charger.    Plug  the  cord  to  a  different  wall charger (or laptop/computer USB port) to see if the problem is resolved. d. If none of the above scenarios fixes the problem, contact Alpatronix Customer Service for assistance. 4. Problem:   No sound is coming from my headphone Solution:    a. Make sure the headphone is fully charged and turned on. b. Make sure the headphone is paired and connected to your streaming device. If your  HX101 has  been  paired  to  other  devices, the  other  devices  may  be overriding  the  streaming  device  you  are  currently  using.  If  unsure,  you  can always  pair  it  again  with  your  device.  See  instructions  under  “Step  III.  Pair your headphones to your device(s)”. i. Sometimes  if  your  headset  and  device  are  paired,  but  the  streaming device  (normally  a  computer  or  a  laptop)  has  been  inactive  and  goes into  sleep  mode,  Bluetooth  connections  are  severed.    When  waking