AltiGen comm MAXCS 80 MaxMobile User Guide Android

MaxMobile
Communicator
™
User Guide
For Android Phones
MAX Communication Server
Release 8.0
September 2015 

  
WARNING!
Toll fraud is committed when individuals unlawfully gain access to 
customer telecommunication systems. This is a criminal offense. 
Currently, we do not know of any telecommunications system that is 
immune to this type of criminal activity. AltiGen Communications, Inc., 
will not accept liability for any damages, including long distance charges, 
which result from unauthorized and/or unlawful use. Although AltiGen 
Communications, Inc.,  has designed security features into its products, it...

MaxMobile Communicator Android Edition iii
Contents
CHAPTER 1
Overview and Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
MaxMobile and the MAXCS System  . . . . . . . . . . . . . . . . . . . 1
Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Downloading and Installing MaxMobile  . . . . . . . . . . . . . . . . . 2
Configuring MaxMobile Communicator  . . . . . . . . . . . . . . . . . 4
What Happens During Login  . . . . . . . . . . . . . ....

ivMaxMobile Communicator Android Edition 

MaxMobile Communicator Android Edition 1
Overview and 
Installation
CHAPTER 1
Overview and Installation
AltiGen’s MaxMobile Communicator (MaxMobile) application, installed 
on a phone running Google’s Android operating system, makes the phone 
a fully capable office phone extension and serves as a “desktop” call 
control client, allowing you to access, configure, and perform most of your 
company's PBX functions directly from the graphical user interface in 
MaxMobile. This includes call handling,...

2MaxMobile Communicator Android Edition
Like a remote extension, the phone running MaxMobile serves as an office 
extension, making and receiving calls through the PSTN (public switched 
telephone network) to and from your company’s MAXCS system. You can 
call company extensions (both inside and remote extensions) just by dialing 
the extension number. Your calls to destinations outside the company can 
go through the MAXCS system, as illustrated in Figure 1, if you so choose.
Requirements
You should be...

MaxMobile Communicator Android Edition 3
Overview and 
Installation
Before downloading MaxMobile, go to your phone’s Settings > 
Applications screen and check Unknown Sources.
3. Open your phone’s browser and go to http://m.altigen.com/Android. 
You’ll see this screen, with a link to the latest version:
Figure 2. MaxMobile download page at http://m.altigen.com/Android
4. Select the link Android - download version x. .
5. Click Save to download the MaxMobile .apk file.
6. When downloading is complete, tap...

4MaxMobile Communicator Android Edition Figure 3. MaxMobile Login screen
Configuring MaxMobile Communicator
1. Go to Menu > Login Setting.
2. Configure the settings:
• Extension Number
• Password
• Server Address: public MAXCS IP address (see your system 
administrator for this address) 

MaxMobile Communicator Android Edition 5
Overview and 
Installation
• Alternative Server Address: private MAXCS IP address (if 
applicable)
• Mobile Phone: Your mobile phone’s number (for example, 
5107778432)
• Mobile Trunk: The dialed digits to reach Mobile Trunks including 
the dialing prefix (for example, 15105551212).
3. Save the settings.
4. Tap Login to log into your company’s MAXCS system. Fivebuttons 
appear: Directory, Favorites, Call, Call Log and Voice Mail:
You are ready to use MaxMobile...

6MaxMobile Communicator Android Edition
MaxMobile will try to reconnect to MAXCS when one of the following 
happens:
• A call comes in from the mobile trunk
• The MaxMobile screen is invoked
Note:If your phone runs on mobile networks that do not support 
concurrent voice and data, you can make the first call through 
MaxMobile. After the call is initiated, since data connection is now 
unavailable, call handling can only be performed through the 
system dialpad.
When you don’t have access to MaxMobile...