Amanda Work Group 7xx Installation Manual

Chapter 8: Configuring Amanda 91
5)  Do you want direct messages to 
play the Name/Extension recording 
instead of the mailbox’s greeting?
 (A direct message is left in a user’s 
mail box without attempting to ring 
that user. By default, Amanda plays 
the mailbox’s greeting. The Name/
Ext recording is shorter than the 
mailbox’s greeting.)YESIn the Setup utility, select
System Configuration 
Options→
General 
Configuration→
Incoming Calls.
Amanda parameter is 
short_direct_sendSelect the Play User’s...

92 Installing [email protected]/DOS
9)  When users listen to messages, 
Amanda normally plays the messag-
es in chronological order. 
Do you want users to hear urgent 
messages first?YESIn the Setup utility, select
System Configuration 
Options→
General 
Configuration→
Messages.
Amanda parameter is 
urgent_to_frontSet the Urgent Messages First check 
box to T for True, which is the default.
NOSet the Urgent Messages First check 
box to F for False.
10)  When a user listens to messag-
es, should Amanda...

Chapter 8: Configuring Amanda 93
14)  How many times should the 
telephone ring before Amanda de-
cides the user is unavailable?
(After these rings, Amanda takes a 
message, reroutes the call, or does 
whatever she is configured to do for 
Ring No Answer.)1       2       3  
4       5       6  
7       8      9In Amanda, select Users 
menu, then enter 997 in 
mailbox.Set the Set Maximum Rings value to 
the circled number. The current de-
fault is 0, which means 4 rings.
C
AUTION:
  If you are using the U...

94 Installing [email protected]/DOS
20)  Do you want everyone to use 
the same greeting (and in the same 
voice) when the telephone is not an-
swered?
(NO allows each user to create his 
own greeting.)YESIn Amanda, select Users 
menu, then enter 997 in 
mailbox.Set Current Greeting’s Max to 0.
NOSet Current Greeting to 0;
set Current Greeting’s Max to a num-
ber of seconds for each user’s record-
ing. 
Each user should record a greeting and 
a Name/Extension recording. Until a 
user records these, the...

Chapter 8: Configuring Amanda 95
22)  If callers are permitted to hold 
when a user extension is BUSY (see 
Question 3), do you want everyone 
to use the same greeting (and in the 
same voice)?
(NO allows each user to create his 
own busy greeting.)YESIn Amanda, select Users 
menu, then enter 997 in 
mailbox.Set Busy Message’s Max to 0.
NOSet Busy Message’s Max to a number 
greater than zero, such as 45.
Each user should record a busy greet-
ing. Until a user records his busy 
greeting, the system busy...

96 Installing [email protected]/DOS
26)  If YES to 25, do you want users 
to hear:
 Both who is calling and who 
the call is for.
 Only who the call is for.BOTHIn the Setup utility, select
System Configuration 
Options→
Advanced 
Configuration→
General (Settings).
Amanda parameter is 
modified_call_
screeningSet modified_call_
screening 
to F
 for False.
ONLY WHO 
CALL IS FORSet modified_call_
screening 
to T
 for True.
27)  Do you want to use a system or 
custom Name/Extension recording?
(The system...

Chapter 8: Configuring Amanda 97
30)  What password does the admin-
istrator want to use for Amanda?
(You may not want to write this 
down, but be sure that it gets reset. 
The default is AMandA with the 
first two and the last letter capital-
ized.)Write pass-
word here.In the Setup utility, select
System Configuration 
Options→
General 
Configuration→
Password.
Amanda parameter is 
passwordEnter a password which contains no 
more than eight letters. Passwords are 
case-sensitive.
31)  What language...

98 Installing [email protected]/DOS
35)   What words do you want the 
screen saver to display on the 
Amanda computer? 
(Write the words. The default is 
“Buy more Amandas.”)Write a phrase.In the Setup utility, select
System Configuration 
Options→
General 
Configuration→
General Defaults.
Amanda parameter is
advertisingAt the Screen Saver Phrase text box, 
enter the phrase. Recommended 
length is up to 30 characters, but max-
imum length is 80.
36) When users don’t delete mes-
sages, they accumulate. Do...

Chapter 8: Configuring Amanda 99
37)  Do you want to use the hold 
music provided by The Amanda 
Company or hold music and mes-
sages of your own?The Amanda 
CompanyN/AAmanda plays C:\AMAN-
DA\HOLD.VOX by default.
YOUR OWNThere is no config option or mailbox 
field for this. 
To rerecord HOLD.VOX:
1. Shut down Amanda. 
2. At the DOS prompt (C:\AMAN-
DA), type:
COPY HOLD.VOX MU-
SIC.VOX
so you can use this file later. If 
you already have a MU-
SIC.VOX file, use another 
name.
3. Restart Amanda.
4. Using...

100 Installing [email protected]/DOS
Voice Server Questionnaire
QuestionCircle
ResponseLocation and Amanda 
Parameter
(if applicable)Action
1)  Amanda normally says “Please 
hold while I try that extension” as 
she transfers a call. This feature can 
be turned off. 
Do you want Amanda to say “Please 
hold….?”YESIn the Setup utility, select
System Configuration 
Options→
General 
Configuration→
Incoming Calls.
Amanda parameter is 
please_holdSet the Amanda Says “Please Hold 
While…” check box to T for...