Amanda Work Group Administration Guide

Chapter 6:
Notifying Users
Overview
Amanda uses notification records to notify users that they have messages. The records tell 
Amanda to:
 Turn message lights on and off 
 Page users using their pager numbers
 Call users at their homes, off-site locations, or other extensions
 Use an office paging system to locate users
Amanda can also perform a relay page, allowing the caller to reach the user without 
leaving a message. 
Selecting Ports for Notification
You specify the ports that are used for...

54 Administering [email protected]/Windows
Managing Notification Records and Templates
Notification records are created:
 When the mailbox is created (by copying the notification records that already exist 
in the mailbox on which the new mailbox is based)
 At the same time you create a new template
 By starting with an existing template
Each user can have up to ten notification records.
Many users use exactly the same notification records with the exception that their 
extensions, home telephone...

Chapter 6: Notifying Users55
The Notify window appears. The User Information section indicates what user you 
are creating the notification record for.
3. Select a disabled record from the Notification Records list box.
4. Click Modify/New…. 

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The Notify Template dialog box appears.
5. Type a title for the template in the Title text box.
Use a name that makes it easy to identify this template when you use it to create other 
notification records. Titles must be unique.
If your Amanda system is connected to more than one telephone switching system, 
notifications can be restricted to a particular telephone switching system. For exam-
ple, to use PBX 2 for notification, start the title of the...

Chapter 6: Notifying Users57
Disk LowIndicates that Amanda is low on disk space. This type of notifica-
tion templates is available only for mailbox 999, the administrator 
mailbox. If you select Disk Low as the notification type from any 
other mailbox, Amanda displays an error message.
Urgent MessageIndicates that the user has a new and urgent message. Urgent notifi-
cation templates usually page users or call them at their current 
location. Once you create an urgent notification record for a mail-...

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11. Cli ck New.
The Notify window reappears.
12. If you used %V in the Method field, type a pager number, telephone number, or other 
variable (whichever is appropriate) in the Variable text box.
13. Select the Enable check box to start using the new record.
14. On the Mailbox menu, click Save… to save this new record for the current mailbox.
Creating a Notification Record from an 
Existing Template
Creating a record from an existing template means that most of...

Chapter 6: Notifying Users59
Modifying Templates
Modifying a notification template changes every record based on that template. To modify 
a template, you must select a record that is based on that template. 
To modify a notification template:
1. From the Mailbox window, select a mailbox that has a notification record based on 
the notification template to be changed. 
2. Do one of the following:
 Click Notify   on the toolbar.
 On the Mailbox menu, click Notify.
The Notify window appears. 
3. Select a...

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6. Select Modify to save your changes to the template you are editing.
C
AUTION:Selecting Modify replaces the existing template and automatically 
changes the notification record for all the mailboxes currently using 
that template.
Disabling a Notification Record
You can disable a notification record temporarily or permanently. For example, if a user 
takes a leave of absence or a vacation, you can disable all his notification records. Amanda 
keeps the...

Chapter 6: Notifying Users61
5. On the Mailbox menu, click Save… then Yes. 
T
IP:You can double-click the notification record to toggle the Enable check 
box from on to off (and vice versa).
Changing Notification Telephone Numbers
If a user changes his pager number or another telephone number used in a notification 
record, you need to change the contents of the Variable field for that record. This number 
replaces the %V token in the record’s Method field.
You can change the number for the user, or he...

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8. Amanda says, “Changed” and returns to the Options Menu.
To exit without changing a notification record, press   at steps 4 or 6.
N
OTE:To be changed, the notification record must be active and currently con-
tain a value in its Variable field. 
Examples of Notification Methods
This section includes examples of notification records. Use them as references, but don’t 
copy them unless they work correctly with your system. For example, the commands for 
turning...