Amcrest IP3M-943W User Manual
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1 Amcrest IP3M-943/IPM-723 3MP/1.3MP WiFi Bullet Camera User Manual Version 1.0.2 Revised May 11th, 2016
2 Welcome ........................................................................................................................................................................ 5 Important Security Warning .......................................................................................................................................... 5 Important Safeguards and Warnings ............................................................................................................................. 6 1 Features and Specifications ........................................................................................................................................ 7 1.1 Overview .............................................................................................................................................................. 7 1.2 Features ............................................................................................................................................................... 7 2 Device Overview ......................................................................................................................................................... 8 3 Connection & Installation ......................................................................................................................................... 10 3.1 Connection Guide .............................................................................................................................................. 10 3.2 Installation Guide ............................................................................................................................................... 10 4 Camera Access Setup ................................................................................................................................................ 12 4.1 Default Username and Password ...................................................................................................................... 12 4.2 How to Setup the Camera.................................................................................................................................. 13 4.2.1 Setting up Your Camera for the First Time ................................................................................................. 13 4.2.2 Accessing Your Camera Using Multiple Mobile Devices ............................................................................. 13 4.2.3 For Configuring Advanced Settings On Your Camera ................................................................................. 13 4.2.4 For Cloud Storage and Playback ................................................................................................................. 13 4.2.5 For Quick Web Access To Your Cameras .................................................................................................... 13 4.3 Amcrest View App Setup ................................................................................................................................... 14 4.4 Desktop Access Setup ........................................................................................................................................ 19 4.5 P2P Setup ........................................................................................................................................................... 20 4.6 Amcrest Cloud Setup ......................................................................................................................................... 21 4.7 Web Access Setup (AmcrestView.com) ............................................................................................................. 21 4.8 Remote Web Access Setup ................................................................................................................................ 22 4.8.1 UPnP/DDNS Remote Web Access Setup ..................................................................................................... 22 4.8.2 Port Forwarding Remote Web Access Setup .............................................................................................. 23 4.9 NVR Access ........................................................................................................................................................ 24
3 5 Operation and Interface ........................................................................................................................................... 25 5.1 Live ..................................................................................................................................................................... 25 5.2 Setup .................................................................................................................................................................. 27 5.2.1 Camera ........................................................................................................................................................ 28 5.2.1.1 Configuration ....................................................................................................................................... 28 5.2.1.2 Video .................................................................................................................................................... 31 5.2.2 Network ...................................................................................................................................................... 35 5.2.2.1 TCP/IP .................................................................................................................................................. 35 5.2.2.2 Connection ........................................................................................................................................... 37 5.2.2.3 PPPoE ................................................................................................................................................... 38 5.2.2.4 DDNS .................................................................................................................................................... 39 5.2.2.5 IP Filter ................................................................................................................................................. 40 5.2.2.6 SMTP (Email) ........................................................................................................................................ 41 5.2.2.7 UPnP .................................................................................................................................................... 42 5.2.2.8 SNMP ................................................................................................................................................... 43 5.2.2.9 Bonjour ................................................................................................................................................ 43 5.2.2.10 Multicast ............................................................................................................................................ 44 5.2.2.11 WiFi .................................................................................................................................................... 44 5.2.2.12 802.1x ................................................................................................................................................ 45 5.2.2.13 QoS..................................................................................................................................................... 46 5.2.3 Event ........................................................................................................................................................... 47 5.2.3.1 Video Detection ................................................................................................................................... 47 5.2.3.2 Abnormality ......................................................................................................................................... 50 5.2.4 Storage ........................................................................................................................................................ 53 5.2.4.1 Schedule .............................................................................................................................................. 53 5.2.4.2 Destination .......................................................................................................................................... 56 5.2.4.3 Record Control ..................................................................................................................................... 58
4 5.2.5 System ........................................................................................................................................................ 59 5.2.5.1 General ................................................................................................................................................ 59 5.2.5.2 Manage Users ...................................................................................................................................... 61 5.2.5.2 Restore Factory Settings ...................................................................................................................... 62 5.2.5.4 Import/Export ...................................................................................................................................... 62 5.2.5.5 Auto Maintain ...................................................................................................................................... 63 5.2.5.6 Upgrade ............................................................................................................................................... 63 5.2.6 Information ................................................................................................................................................. 64 5.2.6.1 Version ................................................................................................................................................. 64 5.2.6.2 Log ....................................................................................................................................................... 64 5.2.6.3 Online Users ......................................................................................................................................... 65 5.3 Alarm ................................................................................................................................................................. 65 5.4 Logout ................................................................................................................................................................ 65 6. FAQs/Troubleshooting ............................................................................................................................................. 66 Glossary of Terms ........................................................................................................................................................ 66 Appendix A: Toxic or Hazardous Materials or Elements .............................................................................................. 72
5 Welcome Thank you for purchasing our Amcrest IP3M-943/IPM-723 Cameras! This user manual is designed to be a reference tool for the installation and operation of your camera. Here you can find information about the camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.com/support To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888-0177 UK: 203-769-2757 Email Amcrest Customer Support [email protected] Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware Never use the default password for your camera. Always ensure that your password is at least 8-10 characters long and contains a combination of lowercase characters, uppercase characters as well as numbers.
6 Important Safeguards and Warnings 1．Electrical Safety All installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. 2．Transportation Security Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation of the device. 3．Installation Handle the device with care. Keep the device right side up. Do not apply power to the camera before completing installation. Do not place objects on top of the camera. 4．Repair Professionals All the examination and repair work should be done by qualified service engineers. We are not liable for any problems caused by unauthorized modifications or user-attempted repair. 5．Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well ventilated area to prevent overheating. 6. Operation and Maintenance Do not touch the camera sensor or lens directly. To clean dust or dirt off of the lens, use an air blower or a microfiber cloth. 7. Accessories Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
7 1 Features and Specifications 1. 1 O ve rvie w Amcrest IP3M-943/IPM-723 Cameras are an excellent digital surveillance product that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount of time. It has various functions such as recording, playback, and monitoring functionality. These IP3M-943/IPM-723 Cameras adopt a high-quality design in order to achieve high levels of reliability and security. It can be configured to work locally, as well as on a network. The IP3M-943/IPM-723 Cameras also have a built-in WiFi adapter that allows for the camera to be used on a wireless network, without needing a physical connection to a router or PC. 1. 2 F eature s The Amcrest IP3M-943/IPM-723 Cameras has the following features: Network Access The IP3M-943/IPM-723 Cameras connect to a wide variety of routers in order to connect to the internet, both through a wired connection and wirelessly. Once setup, the camera can be accessed remotely from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones. Cloud Storage Functionality The IP3M-943/IPM-723 Cameras are able to record video streams to the Amcrest Cloud service in order to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer. Advanced Playback Function This device supports real-time recording and can support search, fast forwarded playback, recorded searches, and downloading of videos and screenshots. The IP3M-943/IPM-723 Cameras can also playback in slow motion, backwards, and frame by frame as needed. When recording, the IP3M-943/IPM-723 Cameras shows a date/time overlay to ensure accurate viewing of events when they occurred. Lastly, the IP3M-943/IPM-723 Cameras can support video enlargement of certain zones within a stream. Advanced Network Protocol Support The IP3M-943/IPM-723 Cameras are UPnP compatible, and also includes functionality for use with PPPoE, DDNS, and other protocols in order to allow remote and local connection with a large variety of network hardware. Note: There may be slight differences in functionality due to the existence of different product series.
8 2 Device Overview The diagram below shows the camera’s profile and cable connections. Please refer to the following chart for information about the camera and its ports. No. Port Name Function Connection Note 1 LAN Network port Ethernet port Used to connect the camera using a standard Ethernet cable. Note: Some devices do not support PoE. 2 DC 12V Power input port Power Power port. Input DC 12V.
9 Please see below for detailed diagram of the camera’s physical features The images below show the dimensions for the camera. The measurements are in millimeters (mm):
10 3 Connection & Installation This section provides information about the connection and installation of Amcrest IP3M-943/IPM-723 Cameras. 3. 1 Connectio n Gui de The camera initially should be connected via the following method: In addition to connecting the camera to a computer, the camera can also be connected to a power source, by connecting the included power cable to both a power outlet, and the camera. Note: If the camera is using a PoE (Power over Ethernet) connection, DO NOT connect the camera to a power source, otherwise this can result in a major malfunction. 3. 2 Installatio n Gui de Follow the steps and use the diagram in this section to install the IP3M-943/IPM-723 Cameras. Note: Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera.