AOC E2437fh User Manual
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61 Service Warranty Statement for Europe LIMITED THREE-YEAR WARRANTY* AOC Color Monitors sold within Europe AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of c onsumer purchase. During this period, AOC International (Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The defective products t hat are replaced become the property of AOC International (Europe) GmbH. If the product appears to be defective, please contact your local dealer or refer to the warranty card when attached to the product. Deliver the product freight pre-paid, along with the dated proof of purchase, to the AOC Authorized Service Center. If you cannot deliver the product in person: Pack it in its original shipping container (or equivalent) Put the RMA number on the address label Put the RMA number on the shipping carton Insure it (or assume the risk of loss/damage during shipment) Pay all shipping charges AOC International (Europe) GmbH is responsible neither for any damage or loss during inbound transport damage nor to inbound product that was not properly packaged. AOC International (Europe) GmbH will pay the return shipping charges within one of the countries specified within this warranty statement. AOC International (Europe) GmbH is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union. * This limited warranty does not cover any losses or damages that occur as a result of Shipping or improper installation or maintenance Misuse Neglect Any cause other than ordinary commercial or industrial application Adjustment by non-authorized source Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center Improper environment Excessive or inadequate heating or air conditioning or electr ical powers failures, surges, or other irregularities This limited warranty does not cover any of the product fi rmware or hardware that you or any third party have
62 modified or altered; you bear the sole responsibility and liability for any such modification or alteration. ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND L ABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) GMBH OBLIGAT IONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) GMBH LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) GMBH BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER I NDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APP LY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION. Information in this document is subject to change without notice. For more details, please visit: http://www.aoc-europe.com/en/service/index.php
63 Warranty Statement for North & South America (excluding Brazil) WARRANTY STATEMENT for AOC Color Monitors Including those Sold within North America as Specified Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of EPI. In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center closest to your area. Deliver the product freight pre-pa id, along with the dated proof of purchase, to the EPI Authorized Service Center. If you can not deliver the product in person: Pack it in its original shipping container (or equivalent) Put the RMA number on the address label Put the RMA number on the shipping carton Insure it (or assume the risk of loss/damage during shipment) Pay all shipping charges EPI is not responsible for damage to inbound product that was not properly packaged. EPI will pay the return shipment charges within one of t he countries specified within this warranty statement. EPI is not responsible for any costs associat ed with the transportation of product across international borders. This includes the international borders of the countries within this warranty statements. In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RM A Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of: Shipping or improper installation or maintenance Misuse Neglect Any cause other than ordinary commercial or industrial application Adjustment by non-authorized source Repair, modification, or installation of options or part s by anyone other than an EPI Authorized Service Center Improper environment Excessive or inadequate heating or air conditioning or elec trical power failures, surges, or other irregularities This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have modified or altered; you bear the sole respons ibility and liability for any such modification or alteration.
64 ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITE D STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT . WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUI PMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. In the United States of America, this limited warranty is only valid for Produc ts purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of Americ a, this limited warranty is only valid for Products purchased in Canada. Information in this document is subject to change without notice. For more details, please visit: USA: http://us.aoc.com/support/find_service_center ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com /suppor t/find_service_center CHILE: http://cl.aoc.com/suppor t/find_service_center COLOMBIA: http://co.aoc.com/support/find_servic e_center COSTA RICA: http://cr .aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_servic e_center EL SALVADOR: http://sv .aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_s ervice_center HONDURAS: http://hn.aoc.com/support/find_serv ice_center NICARAGUA: http://ni.aoc.com/support/find_service_center PAN AM A: http://pa.aoc.com/support/find_service_center PAR AG U AY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc .com/support/find_service_center
65 Warranty Statement for AP LIMITED THREE-YEAR WARRANTY* AOC Color Monitors sold within AP AOC is one internal brand for its professional monitor ,TV technology ,affordable price and available service .Customer satisfaction-oriented is always what we are pursuing . We provide 3 years standard warranty for AOC monitor an d 1-3 years standard warranty for AOC TV .However There is some slight warranty difference due to AOC diff erent service strategic in different area/country ,so any question against warranty or any other AOC pr oducts warranty ,please leave the message via [email protected] .or check with the dealer or reseller in y our country where you bought the product .We will response to you with top priority . AOC warrants this product to be free from defects in material and workmanship . During the warranty period, TPV will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge exce pt as *stated below. The defective products that are replaced become the property of AOC. • *This limited warranty does not cover any losse s or damages that occur as a result of • Shipping or improper installation or maintenance • Misuse or Neglect • Any cause other than ordinary application • Adjustment by non-authorized source • Repair, modification, or installation of options or parts by anyone other than an AOC Authorized Service Center • Improper environment- Excessive or inadequate heating or air conditioning or electrical powers failures, surges or other irregularities • Fire, flood, earthquake, terrorist attack or other accidents This limited warranty does not cover any of the product fi rmware or hardware that you or any third party have modified or altered; customer bear the sole responsibilit y and liability for any such modification or alteration. It’s the right of AOC to issue or te rminate the warranty terms. For exceptio n cases, subject to report of our investigation, we reserve the right to terminate or modify terms of warranty policy. How to get your Warranty ? 1. Please keep the purchase invoice ,and our service partner will take over the service against the invoice 2. If you can not show the invoice ,please contact local dealer /.reseller for getting special support