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Apple macbook 13 inch aluminum late 2008 User Manual

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Page 51

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Startup and Power Issues 51 2010-06-15
Noise / Hum / Vibration
Unlikely cause: RAM, display assembly, top case, camera, microphone, battery
Quick Check
SymptomQuick Check
Noise / Hum / Vibration
Computer or AC adapter emits a 
noise or vibration.
1. Verify and reproduce the source of the noise from 
the computer / adapter with the customer.
2.  If the AC adapter is the source of the noise 
disconnect and try a known-good adapter.  ( a 
small amount...

Page 52

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Startup and Power Issues 52 2010-06-15
6. Is the noise coming from the 
fan?
YesThe fan(s) are generally 
running in a slow mode, 
but may accelerated when 
intensive processing is 
required (calculation, 3D 
gaming, or screen saver 
animation). If still beyond 
expected sound level, check 
for interference of fan with 
other mechanical element of 
system (foam, bracket, shield) 
before replacing a noisy fan.
 
 
 
 
X03
NoGo to step 7.P04
7. Noise...

Page 53

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Startup and Power Issues 53 2010-06-15
Burnt Smell / Odor
Unlikely cause: Enclosure
Quick Check
SymptomQuick Check
Burnt Smell / Odor
Computer or power adapter emits 
an odor or smell of smoke.
1. Disconnect the battery and AC adapter from the 
computer.
2.  Attempt to identify the source of the odor. Visual 
clues are component damaged like capacitor chip 
popped or burn marks. 
3. Check AirPort Card cable orientation.
Deep Dive...

Page 54

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Startup and Power Issues 54 2010-06-15
4. Is the computer operating 
normally?
YesThis could be related to 
normal operation. Refer to 
Knowledge Base: 24947 
Odors may be present short-
term.
NoPlease refer to best related 
troubleshooting section. If 
after inspecting the unit you 
feel there is a possible safety 
issue with the computer or 
AC adapter, please notify 
Apple.  
Battery Leaking or Swollen
Quick Check
SymptomQuick Check
Battery...

Page 55

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 55 2010-06-15
Communications
Ethernet Port/Device Issue
Unlikely cause:  power adapter, battery, speakers, optical drive, hard drive, fan, camera, 
microphone, top case, display assembly, AirPort card
Quick Check
SymptomQuick Check
Ethernet Port/Device Issue
• No Ethernet device present
• Unable to access network 
resources
• Ethernet device shows no 
connection
• Ethernet device unable to get 
an IP address
• Slow network...

Page 56

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 56 2010-06-15
3. Verify if IP address is listed 
for the Ethernet interface in 
System Preferences: Network.   
Connect computer to network 
with known-good DHCP IP 
allocation, ensuring static 
DHCP maps or filtering is not 
preventing address allocation. 
Note: DHCP allocation may not 
be instantaneous depending 
on network.  Retest.
YesGo to step 4.
NoIf connection is OK on known-
good system, replace logic 
board. 
M10
4.  Verify...

Page 57

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 57 2010-06-15
AirPort/Bluetooth: Defective Wireless Devices
Unlikely cause:  power adapter, battery, speakers, optical drive, hard drive, fan, camera, 
microphone, top case
Caution: When testing an AirPort card connection, wait at least 5 seconds after shutdown 
before touching the camera cable connection to the logic board. Waiting less than that could 
damage the AirPort card.
Quick Check
SymptomQuick Check
AirPort or Bluetooth:...

Page 58

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 58 2010-06-15
2. Run Clamshell Service 
Diagnostic utility and check 
for all devices presence. If not 
found, reseat the camera cable 
connection to the logic board. 
YesLoose logic board connection.N04
NoAirPort issue, go to step 3,  
Bluetooth issue go to step 7.
3. (AirPort) Verify the antenna 
connections to the AirPort 
card are not reversed or loose. 
Reseat antenna and I/O cable 
connections.
YesLoose connections or crossed...

Page 59

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 59 2010-06-15
No/Poor Wireless Signal
Unlikely cause:  power adapter, battery, speakers, optical drive, hard drive, fan, camera, 
microphone, top case
Caution: When testing an AirPort card connection, wait at least 5 seconds after shutdown 
before touching the camera cable connection to the logic board. Waiting less than that could 
damage the AirPort card.
Quick Check
SymptomQuick Check
No/Poor Wireless Signal
• Unable to find...

Page 60

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Communications 60 2010-06-15
2. Run Clamshell Service 
Diagnostic utility and check 
for all devices presence. If not 
found, reseat the camera cable 
connection to the logic board.
YesLoose logic board connectionN04
NoGo to step 3.
3. Verify the antenna connections 
to the AirPort card are not 
reversed or loose. Reseat 
antenna and I/O cable 
connections.
YesLoose connections or crossed 
antenna
N04
NoIf the connectors are secure, 
antenna...
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