Apple macbook pro 17 inch mid 2009 User Manual
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Apple Technician Guide MacBook Pro (17-inch, Early 2009) MacBook Pro (17-inch, Early 2009) MacBook Pro (17-inch, Mid 2009) Updated 2010-06-11
Apple Inc. © 2009 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries. Please send feedback to [email protected].
MacBook Pro (17-inch, Early 2009) Contents Manual Updates 8 Updated 11 June 2010 8 Updated 14 May 2010 8 Updated 15 January 2010 8 Updated 2 December 2009 8 Basic Overview 12 Identifying Features 12 Product Configurations 13 Note About Images in This Manual 13 Battery Precautions 14 Battery Removal: Tri-Lobe Microstix #2 Screws 14 Serial Number Location 15 Serial Number On Bottom Case 15 Transferring the Serial Number 16 General Information 17 Required Tools 17 The Glass Panel 18 Keycap Replacement 18 Troubleshooting General Troubleshooting 20 Update System Software 20 Apple Service Diagnostics 20 Test Points 20 Troubleshooting Theory 21 Clamshell Service Diagnostic Read Me 21 Functional Overview 22 Block Diagram: MacBook Pro (17-inch, Early 2009) 23 Block Diagram: MacBook Pro (17-inch, Mid 2009) 24 Liquid Submersion Indicators 25 Common Reset Procedures 25 Display Issue: Pixel Anomalies 28 Display Hinge Behavior 29
Symptom Charts 30 Startup and Power Issues 30 No Power 30 Won’t Start Up 33 Intermittent Shutdown 36 No Video/Bad Video 40 Battery Isn’t Recognized or Won’t Charge 44 Kernel Panic/System Crashes 47 Battery Run Time Too Short 49 Won’t Run on Power Adapter Alone 50 Power Adapter Issue 51 Noise / Hum / Vibration 52 Burnt Smell / Odor 54 Battery Leaking or Swollen 55 Uncategorized Symptom 55 Communications 56 Ethernet Port/Device Issue 56 AirPort/Bluetooth: Defective Wireless Devices 58 No/Poor Wireless Signal 60 Bluetooth Wireless Input Device Loses Connection 61 AirPort Card: Kernel Panic 63 Wireless Performance Issue / Slow Connection 64 Wireless Input Device Doesn’t Pair 67 Uncategorized Symptom 68 Display 69 Display Anomalies 69 Defective Camera / Built-in iSight Not Operating Correctly 74 Backlight Issue / No Backlight 76 Noise / Unstable Flickering 77 Mechanical/Physical Damage 78 Cosmetic Defects 79 Uncategorized Symptom 79 Mass Storage 80 Hard Drive Read/Write Issue 80 Hard Drive Not Recognized/Not Mounting 81 Hard Drive Noisy 83 Optical Drive Won’t Accept/Reject Media 84 Optical Drive Read/Write Data Error 86 Optical Drive Not Recognized/Mount 88 Optical Drive Noisy 89 Optical Drive Not Performing to Specs 91 Uncategorized Symptom 92 Input/Output Devices 93 USB Port Does Not Recognize Known Devices 93 Built-in Keyboard Does Not Work Properly 94
Specific Keys Don’t Work 95 Built-in Trackpad Does Not Work 96 Built-in Keyboard Has Dim or No Keyboard Backlight 97 Built-in Keyboard Is Not Recognized 98 Built-in Trackpad Does Not Track Properly 100 Apple Remote Inoperable 101 Built-in Speaker Has No Audio 102 Distorted Sound from Internal Speaker 103 Express Card Will Not Insert Into Slot 105 Express Card Not Recognized By System 106 FireWire Port Not Recognizing Known Devices 107 Uncategorized Symptom 107 Mechanical Issues: Thermals and Enclosure 108 Reset/Power Button Stuck 108 System Runs Hot 109 Uncategorized Symptom 111 Take Apart General Information 113 Connector Types on Logic Board 113 Icon Legend 116 Temperature Concerns 116 Screw Sizes 116 Bottom Case 117 Battery 122 Removal 123 Replacement 125 Hard Drive Bracket 127 Hard Drive 129 Removal 130 Replacement 132 Installing Mac OS X 133 Installing Applications 133 Memory 134 Removal 135 Replacement 136 Bluetooth Card and Holder 138 Removal 139 Replacement 141
Camera Cable Guide 142 LVDS Cable Guide 144 Fans 147 Optical Drive 149 Optical Drive Flex Cable 153 Hard Drive Connector Cable 155 Battery Indicator Light (BIL) Cable and Board 157 Hard Drive Bracket, Front 160 Display Assembly 162 Removal 163 Replacement 166 Display Hinge Behavior 168 Display Clutch Cover 169 Removal 170 Replacement 171 Cable Clip for AirPort Card 173 AirPort Card 174 Removal 175 Replacement 176 Antenna Board 179 Removal 180 Replacement 180 Right Speaker/Subwoofer 181 Logic Board 183 Removal 184 Replacement 187 Trackpad 188 Removal 189 Replacement 192 MagSafe Board 197 Removal 198 Replacement 199 Heatsink 200 Removal 201
Replacement 203 Left Speaker 205 Microphone Cable 208 Express Card Cage 210 Top Case 213 Views Exploded View 216 Main Assembly, 1 of 2: MacBook Pro (17-inch, Early 2009) 216 Main Assembly, 2 of 2: MacBook Pro (17-inch, Early 2009) 217 Display Assembly (both models) 218 Main Assembly, 1 of 2: MacBook Pro (17-inch, Mid 2009) 219 Main Assembly, 2 of 2: MacBook Pro (17-inch, Mid 2009) 220 External Views 221 Front View 221 Port View 222 Screw Location Diagrams 223 Bottom Case 223 Main Modules 224 Display Assembly 225 Feedback 226
MacBook Pro (17-inch, Early 2009) Basics — Manual Updates 8 2010-06-11 Manual Updates Updated 11 June 2010 Troubleshooting: • General Troubleshooting: Resetting the System Management Controller (SMC): Updated steps 3 and 4 Updated 14 May 2010 Basics: • General Information: Keycap Replacement: Added section about keycap replacement kit Troubleshooting: • Symptom Charts: Input/Output Devices: Built-In Keyboard Does Not Work Properly: Revised step 1 of Deep Dive table for keycap kit reference • Symptom Charts: Input/Output Devices: Specific Keys Don’t Work Properly: Revised step 5 of Quick Check table for keycap kit reference Updated 15 January 2010 Take Apart: • Battery: Added battery label reminder Updated 2 December 2009 Troubleshooting: • General Troubleshooting: Added new section “Clamshell Service Diagnostic Read Me” • Symptom Charts: Startup and Power Issues: Revised for Clamshell Service Diagnostic (CSD) • Symptom Charts: Communications: Revised for CSD considerations • Symptom Charts: Display: Revised for CSD considerations Updated 16 November 2009 Troubleshooting: • General Troubleshooting: Added note to heatsink row in Apple Service Diagnostics table • Symptom Charts: Startup and Power Issues: Updated suggested fix for shutdown code “-95” Updated 17 August 2009 Troubleshooting: • General Troubleshooting: Added section “Display Hinge Behavior”
MacBook Pro (17-inch, Early 2009) Basics — Manual Updates 9 2010-06-11 Take Apart: • Connector Types on Logic Board: Modified camera cable shim Cautions. If the camera cable shim is not replaced during reassembly, the camera cable could work loose, resulting in a short or no video. A replacement shim is now included with replacement logic boards. • Tools: Removed flat-blade screwdriver; added tri-lobe screwdriver part number • Display Assembly: Added camera cable shim Cautions • Heatsink: Some heatsink models do not include a thermal sensor cable. Added note to step 1 of Removal, and revised step 3 of Replacement accordingly. Updated 17 June 2009 Views: • Exploded View: Corrected “Main Assembly, 1 of 2: MacBook Pro (17-inch Early 2009)” Updated 09 June 2009 Basics: • Product Configurations: Added link to product specifications for Mid 2009 model • General Information: Required Tools: Updated versions of AHT and ASD diagnostic tools Troubleshooting: • Block Diagram: Added block diagram for MacBook Pro (17-inch Mid 2009) • Burn Smell/Odor: Revised step 2 of Deep Dive table • Built-In Keyboard Has Dim or No Backlight: Revised step 1 of Deep Dive table Views: • Exploded View: Added 2 exploded views for MacBook Pro (17-inch Mid 2009) Updated 03 June 2009 Basics: • Battery Removal: Added mention of trackpad to note Troubleshooting: • Resetting the System Management Controller (SMC): Revised steps to reset SMC. • Display/Display Anomalies: Added “Deep Dive: Vertical/Horizontal Lines” table • Built-in Trackpad Does Not Work: Modified Deep Dive table for trackpad replacement • Built-in Trackpad Does Not Track Properly: Modified Deep Dive table for trackpad replacement Take Apart: • Battery: Removal: Added “trackpad” to first note • Trackpad: Added new section following Logic Board for trackpad replacement instructions Updated 10 April 2009 Troubleshooting: • Added new section “Liquid Submersion Indicators”
MacBook Pro (17-inch, Early 2009) Basics — Manual Updates 10 2010-06-11 Take Apart: • Bluetooth Card and Holder: Added screw part number • Hard Drive Connector Cable: Added screw part numbers • Battery Indicator Light (BIL) Cable and Board: Added screw part number • Right Speaker/Subwoofer Added screw part number; corrected screw length • Logic Board: Added screw part numbers Views: • Screw Location Diagrams: Main Modules: Updated screw part numbers Updated 27 March 2009 Troubleshooting: • Kernel Panic/System Crashes: Corrected Deep Dive table for missing steps 4 and 5 Updated 06 March 2009 Basics: • Overview: Added important note on battery removal tool Troubleshooting: • Block Diagram: Updated terms • Revised SMC Reset instructions • Updated “Display Issue: Pixel Anomalies” topic • Intermittent Shutdown: Added new table “Troubleshooting Shutdown Causes” Take Apart: • Connector Types: Added keyboard cable image and caution; added shim to camera cable image • Bottom Case: Reordered sequence for replacing screws 1 and 10 • Battery: Updated battery screw quantity from 5 to 3; revised step 5 warning • AirPort Card: Reworded step 2 under “Replacement” • Optical Drive: Added shim replacement reminder to camera cable • Logic Board: Updated procedure to remove logic board without removing MagSafe board. • MagSafe Board: Added port test using unplugged power adapter cable • Display Assembly: Added shim replacement reminder to camera cable; added Replacement section “Aligning Display to Top Case” Views: • Main Exploded View: Changed Bluetooth card to 922-8965 • Display Exploded View: Added “without glass” modifier to Anti-Glare Display, 661-5095 • Screw Location Diagrams: Updated battery screw quantity to 3 Apple Technician Guide introduced 13 February 2009