ASUS Transformer Book Flip TP300LD User Manual
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92 Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. • Use ASUS Live Update to update ASUS-exclusive applications, drivers and utilities in your Notebook PC. Refer to the ASUS Tutor installed in your Notebook PC for more details. • Use an anti-virus software to protect your data and keep this updated too. • Unless absolutely necessary, refrain from using force shutdown to turn off your Notebook PC. • Always backup your data and make it a point to create a backup data in an external storage drive. • Refrain from using the Notebook PC at extremely high temperatures. If you are not going to use your Notebook PC for a long period of time (at least a month), we recommend that you take out the battery if the battery is removable. • Disconnect all external devices and ensure you have the following items prior to resetting your Notebook PC: - Product key for your operating systems and other installed applications - Backup data - Log in ID and password - Internet connection information Notebook PC E-Manual
93 Hardware FAQs 1. A black dot, or sometimes a colored dot, appears onscreen when I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness. How can I fix this? The color and brightness of your display panel may be affected by the angle and current position of your Notebook PC. The brightness and color tone of your Notebook PC may also vary per model. You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel. 3. How can I maximize my Notebook PC ‘s battery life? You can try doing any of the following suggestions: • Use the function keys to adjust the display brightness. • If you are not using any Wi-Fi connection, switch your system into Airplane mode. • Disconnect unused USB devices. • Close unused applications, especially those that take up too much system memory. Notebook PC E-Manual
94 4. My battery charge indicator does not light up. What’s wrong? • Check whether the power adapter or battery pack is attached correctly. You may also disconnect the power adapter or battery pack, wait for a minute, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working? • Press to enable your touchpad. • Check if ASUS Smart Gesture has been set to disable the touchpad when connecting an external pointing device. 6. When I play audio and video files, why can’t I hear any sound from my Notebook PC’s audio speakers? You can try doing any of the following suggestions: • Press to turn up the speaker volume. • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. 7. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual
95 8. Why does audio still come out from my Notebook PC’s audio speakers even if I already connected my headphone into the right jack port? Go to Control Panel > Hardware and Sound then access Audio Manager to configure the settings. 9. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing . 10. My Notebook PC’s touchpad is not working. What should I do? You can try doing any of the following suggestions: • Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC. If yes, disable this function. • Press . 11. Instead of showing letters, pressing the “U”, “I”, and “O” keys on my keyboard displays numbers. How can I change this? Press the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters. 12. How do I know that my system is running? Press and hold the power button for about two (2) seconds until the power button’s LED indicator blinks five times and the camera LED indicator blinks once. Notebook PC E-Manual
96 Software FAQs 1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this? You can try doing any of the following suggestions: • Force shutdown your Notebook PC by pressing the power button for about ten (10) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 2. What should I do when my screen displays this message: “Remove disks or other media. Press any key to restart.”? You can try doing any of the following suggestions: • Remove all connected USB devices then restart your Notebook PC. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. 3. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system. Notebook PC E-Manual
97 4. My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: • Remove all connected devices to your Notebook PC then restart your system. • Press F9 upon startup. When your Notebook PC enters Troubleshooting, select Refresh or Reset your PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state. • Your system might have completely used up its battery power. Connect the power adapter to your Notebook PC and connect to a power outlet then press the power button. Notebook PC E-Manual
100 DVD-ROM Drive Information (on selected models) The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content. CSS (sometimes called copy guard) is the name given to the content protection scheme adopted by the motion picture industry to satisfy a need to protect against unlawful content duplication. Although the design rules imposed on CSS licensors are many, one rule th\нat is most relevant is playback restrictions on regionalized content. In order\н to facilitate geographically staggered movie releases, DVD video titles are released f\нor specific geographic regions as defined in “Region Definitions” below. C\нopyright laws require that all DVD movies be limited to a particular region (usually coded to\н the region at which it is sold). While DVD movie content may be released for multiple\н regions, CSS design rules require that any system capable of playing CSS encrypted co\нntent must only be capable of playing one region. IMPORTANT! The region setting may be changed up to five times using the viewer software, then it can only play DVD movies for the last region setting. Changing the region code after that will require factory resetting which is not covered by warranty. If resetting is desired, shipping and resetting costs will be at the expense of the user. Notebook PC E-Manual