ASUS VivoBook Flip TP201SA User Manual

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Tips and FAQs
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Useful tips for your Notebook PC
To help you maximize the use of your Notebook PC, maintain its system 
performance, and ensure all your data are kept secured, here are some 
useful tips that you can follow:
•	 Update	Windows®	periodically	to	ensure	that	your	applications	
have the latest security settings.
•	 Use	an	anti-virus	software	to	protect	your	data	and	keep	this	 updated too.
•	 Unless	absolutely	necessary,	refrain	from	using	force	shutdown	to	 turn off your Notebook PC.
•	 Always	backup	your	data	and	make	it	a	point	to	create	a	backup	 data in an external storage drive.
•	 Refrain	from	using	the	Notebook	PC	at	extremely	high	 temperatures. If you are not going to use your Notebook PC for a 
long period of time (at least a month), we recommend that you 
take out the battery if the battery is removable.
•	 Disconnect	all	external	devices	and	ensure	you	have	the	following 	
items prior to resetting your Notebook PC:
-  Product key for your operating systems and other installed 
applications
-  Backup data
-  Log in ID and password
-  Internet connection information
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Hardware FAQs
1. A black dot, or sometimes a colored dot, appears onscreen 
when I turn on the Notebook PC. What should I do?
Although these dots normally appear onscreen, they will not 
affect your system. If the incident continues and subsequently 
affects system performance, consult an authorized ASUS service 
center.
2.  My display panel has an uneven color and brightness. How 
can I fix this?
The color and brightness of your display panel may be affected 
by the angle and current position of your Notebook PC. The 
brightness and color tone of your Notebook PC may also vary per 
model. You may use the function keys or the display settings in 
your operating system to adjust the appearance of your display 
panel.
3.  How can I maximize my Notebook PC ‘s battery life?
You can try doing any of the following suggestions:
•	 Use	the	function	keys	to	adjust	the	display	brightness.
•	 If	you	are	not	using	any	 Wi-Fi	connection,	switch	your	
system into Airplane mode.
•	 Disconnect	unused	USB	devices.
•	 Close	unused	applications,	especially	those	that	take	up	too	 much system memory.
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4. My battery charge indicator does not light up. What’s wrong?
•	 Check	whether	the	power	adapter	or	battery	pack	is	 attached correctly. You may also disconnect the power 
adapter or battery pack, wait for a minute, then reconnect 
them again to the power outlet and Notebook PC.
•	 If	the	problem	still	exists,	contact	your	local	ASUS	service	 center for assistance.
5.  Why is my touchpad not working?
Press 
 to enable your touchpad.
6.  When I play audio and video files, why can’t I hear any sound 
from my Notebook PC’s audio speakers?
You can try doing any of the following suggestions:
•	 Press	
 to turn up the speaker volume.
•	 Check	if	your	speakers	were	set	to	mute.
•	 Check	if	a	headphone	jack	is	connected	to	your	Notebook	 PC and remove it.
7.  What should I do if my Notebook PC’s power adapter gets lost 
or my battery stops working?
Contact your local ASUS service center for assistance.
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8. My Notebook PC cannot do keystrokes correctly because my 
cursor keeps on moving. What should I do?
Make sure that nothing accidentally touches or presses on your 
touchpad while you type on the keyboard. You can also disable 
your touchpad by pressing 
.
9.  Instead of showing letters, pressing the “U”, “I”, and “O” keys 
on my keyboard displays numbers. How can I change this?
Press the 
 key or  (on selected models) on your 
Notebook PC to turn off this feature and use the said keys for 
inputting letters.
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Software FAQs
1. When I turn on my Notebook PC, the power indicator lights 
up but nothing appears on my screen. What can I do to fix 
this?
You can try doing any of the following suggestions:
•	 Force	shutdown	your	Notebook	PC	by	pressing	the	power	 button for at least four (4) seconds. Check if the power 
adapter and battery pack are inserted correctly then turn on 
your Notebook PC.
•	 If	the	problem	still	exists,	contact	your	local	ASUS	service	 center for assistance.
2.  What should I do when my screen displays this message: 
“Remove disks or other media. Press any key to restart.”?
You can try doing any of the following suggestions:
•	 Remove	all	connected	USB	devices	then	restart	your	 Notebook PC.
•	 Remove	 any	optical	 discs	that	are	left	 inside 	the	 optical	 drive	
then restart.
•	 If	the	problem	still	exists,	your	Notebook	PC	might	have	a	 memory storage problem. Contact your local ASUS service 
center for assistance.
3.  My Notebook PC boots slower than usual and my operating 
system lags. How can I fix this?
Delete the applications you recently installed or were not 
included with your operating system package then restart your 
system.
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4. My Notebook PC does not boot up. How can I fix this?
You can try doing any of the following suggestions:
•	 Remove	all	connected	devices	to	your	Notebook	PC	then	 restart your system.
•	 If	the	problem	still	exists,	contact	your	local	ASUS	service	 center for assistance.
5.  Why can’t my Notebook PC wake up from sleep mode?
•	 You	need	to	press	the	power	button	to	resume	your	last	 working state.
•	 Your	system	might	have	completely	used	up	its	battery	 power. Connect the power adapter to your Notebook PC 
and connect to a power outlet then press the power button.
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Appendices
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Blu-ray ROM Drive Information
The Blu-ray ROM Drive allows you to view high definition (HD) videos and other 
disc file formats such as DVDs and CDs. 
NOTE: The Blu-ray ROM Drive is available on selected models.
Region Definitions
Region A
North, Central and South American countries, and their territories; Taiwan, Hong 
Kong, Macao, Japan, Korea (South and North), South East Asian countries and their 
territories.
Region B
European, African, and South West Asian countries and their territories; Australia 
and New Zealand.
Region C
Central, South Asian, Eastern European countries and their territories; China and 
Mongolia.
NOTE: Refer to Blu-ray Disc website at www.blu-raydisc.com/en/Technical/FAQs/Blu-
rayDiscforVideo.aspx for more details.
Internal Modem Compliancy
The Notebook PC with internal modem model complies with JATE (Japan), FCC 
(US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved 
in accordance with Council Decision 98/482/EC for pan-European single terminal 
connection to the public switched telephone network (PSTN). However due 
to differences between the individual PSTNs provided in different countries, 
the approval does not, of itself, give an unconditional assurance of successful 
operation on every PSTN network termination point. In the event of problems you 
should contact your equipment supplier in the first instance.
Notebook PC E-Manual