Asus ZenFone 2 ZE550ML ZE551ML User Manual

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Home dialing
When you’re on a trip abroad, enabling and configuring the Home dialing settings make  it easier 
for you to quickly call home.
NOTE: Using a roaming service will incur additional charges. Inquire from your\
 mobile service provider 
before using the roaming service.
1.  Launch the Settings screen by doing any of the following:
 
• Launch Quick settings then tap  
.  
 
• Tap  
  > Settings.
2. Tap  Call settings > Home dialing.
3. Tick  Home dialing.
4. Tap  Home dialing settings, select the settings, then tap OK when done.
NOTE:  For info on other call settings, see Call Settings.
Calling from Contacts app
Use the Contacts app to make a call from your contacts list.
1. Launch the Contacts app.
2.  Tap the contact name then tap the number that you wish to dial.
3.  If there are two SIM cards installed, tap the SIM card from which you want to make the call.
4.  Tap  
  to end the call.
NOTE:  To view all contacts from all contact accounts, tap Contacts to display dropdown list then tick 
all accounts.
Calling your favorite contacts
When you add a contact to your Favorites list, you can quickly call the contact from the Phone app.
1. Launch the Contacts or the Phone app.
2.  Tap  
  to display your Favorites list, then tap your favorite contact whom you want to call.
3.  Tap  
  to end the call.
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Receiving calls
The touch screen of your ASUS Phone lights up when there is an incoming call. The display of the 
incoming call also varies, depending on the status of your ASUS Phone.
Answering calls
There are two ways to answer a call depending on the status of your ASUS Phone:
•	 If	your	device	is	active,	tap	Answer or to reject a call, tap Decline.
•	 If	your	device	is	locked,	drag		
  to    to answer or to    to reject the call.
Setting callbacks for incoming calls
When you can’t answer an incoming call from a mobile number  right away,  you can set it as a call 
later task. You can retrieve and act on this task at a more convenient time from the Do It Later app. 
1. On an incoming call from a mobile number, swipe up from the lower part of the screen.
2. Tap  Can’t talk now, will call you later. An SMS message will be sent to your caller.
3.  To retrieve the call, tap ASUS > Do It Later from the Home screen.
NOTE:  For details on giving a callback, see Calling back now.
Managing your call logs
From your call logs, you can call back your missed calls, save calls to your contacts list, block callers, 
or redial your recently-called number or contact. 
Setting callbacks for missed calls
You can set a missed call as a call later task. You can retrieve and do a callback for the missed call 
from the Do It Later app.
1. From the Phone app, tap  
  to display your call logs.
2.  Select a call log, then tap  
  > Call later.
2.  To retrieve the call, tap ASUS > Do It Later from the Home screen.
NOTE:  For details on giving a callback, see Calling back now.
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Blocking calls
You can add a number or call from your call log to your block list.
1. From the Phone app, tap  
  to display your call logs.
2.  Select the number that you want to block, tap  
  > Add to block list, then tap OK.
Saving calls to Contacts
You can add a call/number from your call logs to your contacts list.
1. From the Phone app, tap  
  to display your call logs.
2.  Tap and hold a call from your call logs, then tap Add to contacts.
3. Tap  Create new contact to add a new entry to your contacts list. 
 Tap  Add to existing contact, select a contact, then tap OK if you want to overwrite the contact’s 
number with this new one.
Redialing your last-called number
To redial your last-called number:
1.  From the Phone app, tap  
  to display your call logs.
2. Tap  Call to display your last-called number, then tap Call again to redial the number.
3.  Tap  
  to end the call.
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Other call options
During an active call,  tap    and tap any of the possible call options for when a call is in 
progress.
Microphone
Turns the microphone for the active call on or off. When the microphone is off or in 
mute mode, you can hear the caller but the caller can’t hear you.
Speakerphone
Turns the speakerphone on or off.
Call on hold
Puts an active call on hold.
Conference call
When you have subscribed to a conference call service with your mobile service 
provider, this icon allows you to add a contact or contacts  in an active call.
NOTES:  
•	 The	number	of	participants	in	the	conference	call	depend	on	your	conference	call	 subscription. You can inquire from your mobile service provider about th\
is service.
•	 For	more	details	on	conference	call,	see	Managing multiple calls.
SuperNote
Launches the SuperNote app, letting you take down notes during an active call.
NOTE:  For more details, see SuperNote.
Record
Records an active call.
IMPORTANT!    Before recording an active call, it is dictated by most local laws t\
o ask 
permission from the other person or persons on the other line.
NOTE: For more details, refer to the section Recording calls.
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Managing multiple calls
Your ASUS Phone provides you the convenience of making or taking two calls. You can also set up a 
conference call that suits for business meetings, party lines, and other group calls.
Answering another call
While you are talking on your ASUS Phone, you can hear a beeping sound, indicating of another 
incoming call.  Tap Answer on the touch screen to receive an incoming call while on an active call.
Switching between calls
To switch between calls, tap    on the touch screen.
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Setting up a conference call
Your ASUS Phone, together with its GSM capability, can set up a conference call of up to five (5) 
people. During a call, you can add more contacts and merge all calls into one conference call.
1. Call a contact or dial a number. Wait for the other line to answer your call.
2.  When your call is answered, tap  
  then tap a contact or dial a number that you wish to 
include in your conference call.
3.  Tap  
  to put the two calls in a conference call.
4.  Tap  
  to add another contact, then tap    to merge the call to the current conference call. 
Repeat this step if you want to add more contact/s to your conference call.
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Managing a conference call
During the conference call, you can separate the contact from the conference group for private 
conversation, or disconnect a contact from the conference call.
1. From the Conference call screen, tap Manage conference call to open a list of contacts in the 
conference call.
2.  To remove a contact from the conference call, tap  
. To disconnect a contact from the 
conference call, tap  
.
3.  Tap  
  to go back to the Conference call screen.
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Recording calls
Your ASUS Phone allows you to record a conversation for future reference or information.
1. Call a contact or dial a number. 
2.  Tap  
  to record the call. 
IMPORTANT!   Before recording a call, ensure that you ask for permission from the \
other party or 
parties.
3. To stop recording, tap  .  This    icon appears on the system notification bar.
4.  Swipe down the upper left corner of the screen, then tap Call recording saved notification to 
view the recorded conversation.
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Managing contacts
Organize your contacts and easily stay in touch with them via calls, SMS messages, emails, or social 
networks. Group your contacts as Favorites to quickly get in touch with them, or group them as 
VIPs to get notified about any upcoming events, missed calls, or unread messages.
You can also sync your contacts with your email or social network accounts, link contacts’ info  for 
easy access in one place, or filter the contacts you want to keep in touch with.
To launch the Contacts app, tap ASUS > Contacts.
Contacts Settings
Select how you would want to display your contacts from the Contacts settings. Such display 
options include displaying only those contacts with phones, sorting list by first/last name, or 
viewing contact names as first/last names first. You can also choose which of these tabs to display 
on your Contacts screen: Favorites, Groups, VIP.
To set up your Contacts settings,  tap  
  > Settings from the Contacts app. 
Setting up your profile
Make your ASUS Phone truly your own and set up your profile info.
1. Launch the Contacts app then tap Set up my profile or ME.
NOTE:  ME appears when you’ve set up your Google account on your ASUS Phone.\
2. Fill in your info such as mobile or home number. To add other info, tap Add another field.
5.  When you’ve completed your info, tap Done. To view your profile info, swipe down from the top 
right of your screen to launch the Quick settings panel, then tap the owner button.
Tap to view your profile info
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Adding contacts
Add contacts to your device, corporate, Google, or other email accounts and fill in more important 
contact information such as contact numbers, email addresses, special events for VIPs, and more.
1. Launch the Contacts app then tap  
.
2. Select  Device.
NOTES:  
•	 You	can	also	save	the	contact	to	your	SIM	card	or	an	email	account.
•	 If	you	don't	have	an	email	account,	tap	Add account then create one.
3.  Fill in the neccessary information such as mobile or home number, email address, or group 
where you want to put the contact in. 
4.  After filling in the information and you want to add more contact numbers or email addresses, 
tap New .
4.  If you want to add other contact information, tap Add another field.
5.  When you’ve completed the info, tap Done.
Adding an extension number to a contact number
You can add a contact’s extension number to skip the voice prompts when making a call.
1. In the contact’s information screen, enter the contact’s main number and extension number in 
either of these two ways:
 
• Insert a comma (,) after the main number, then enter the contact’s extension number. 
There’ll be a short pause before the extension number is dialed automatically. To extend 
the pause, tap Pause to insert another comma. 
 
• Insert a semi-colon (;) after the main number, then enter the contact’s extension number. 
When dialing the contact number, you’ll be prompted to confirm the extension number. 
Tap Ye s  on the confirmation message.
2.  When you’ve completed the info, tap Done.
Chapter 4:  Keeping in touch