ATT 993 Corded 2line Speakerphone Instruction Manual

							
User’s manual
993 
Two-line speakerphone with 
caller ID/call waiting 
						

							
Model #:  993
Type:    Two-line speakerphone with caller ID/call waiting
Serial #: 
 
 
(found on the bottom of the telephone base)
Purchase date:
 
Place of purchase:
 
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important product information
on pages 63-64 of this manual.
Please thoroughly read the user’s
manual for all the feature operation
and troubleshooting information necessary
to install and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
© 2008-2010 Advanced American Telephones. All Rights Reserved. AT&T and  the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. 
						

							
See page 11
for easy instructions.
You must install the power 
adapter before using the 
telephone.
For customer service or product information, visit our website at 
www.telephones.att.com or call 1 (800) 222-3111. 
In Canada, dial 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to 
the telephone, read and follow these instructions carefully:
Use only alkaline 9V batteries (purchased separately).
Dispose of these batteries in a safe manner. Do not burn or puncture. Like 
other batteries of this type, if burned or punctured, they could release 
caustic material which could cause injury.
Do not open or mutilate the battery. Released electrolyte is corrosive and 
may cause damage to the eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit. Do 
not allow conductive materials such as rings, bracelets, or keys to touch the 
battery. The battery or conductor may overheat and cause harm.
Observe proper polarity orientation between the battery and metallic 
contacts. 
Do not disassemble your telephone. There are no user-serviceable parts 
inside. Refer to qualified service personnel for servicing.
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STOP! 
						

							

Table of contents
User’s manual
993 
Two-line speakerphone 
with caller ID/call waiting
Getting started           Product overview......................................................3Quick  reference  guide...........................................4Parts checklist............................................................6Glossary........................................................................\
.7Telephone location...................................................8Optional spare battery...........................................9
Telephone installation.......................................... 0
Data port....................................................................\
 2
Wall mounting.........................................................
 3
Optional headset....................................................
 6
Telephone operationMenu operation....................................................... 7
Menu structure........................................................  8
Feature setup...........................................................
 9
Turn auto speaker on or off........................
 9
Set the primary line........................................
 9
Turn automatic line selection on or off .................................................................20
Set preferred mode.........................................2 
Set the time and date....................................22Turn screen backlight on or off.................23Set the scroll rate.............................................23Turn the central office voicemail (COVM) indicator on or off......................24Turn NEW CALL light off...............................25Program home and local area codes.....26Set call history...................................................28Choose how to store repeat calls in call history.......................................................28Turn caller ID with call waiting on or off..................................................................29Language..............................................................29Basic operation.......................................................30Make, answer or end a call.........................30Switch between handset, headset and speakerphone.......................................3 
Timer.......................................................................32Volume...................................................................\
32Redial...................................................................\
...33Display dial .........................................................33Auto redial............................................................34Options while on calls........................................35Hold ........................................................................\
35Switch between lines during a call..........35Mute........................................................................36Flash...................................................................\
.....36Conference calls...............................................36Low battery indicator......................................37Lights and what they mean.........................37
One-touch operation (speed dial)One-touch (speed dial).......................................38Store a number in one-touch.......................39Store a pause in a one-touch entry...........40Store a flash in a one-touch entry.............40Store a wait in a one-touch entry..............40View a one-touch entry...................................40
Dial a one-touch number...............................4
Edit a one-touch number...............................42Erase a one-touch number...........................42Chain dialing........................................................43
DirectoryDirectory operation...............................................44Menu structure...................................................44Store a name and number in the                      directory..........................................................45Store a wait in a directory number..........46Review directory entries................................47Edit a directory entry ....................................47Dial a number from the directory.............49Remove a name and number from the directory...................................................49 
						

							
2
Caller IDCaller ID operation................................................50Information about caller ID with call waiting..............................................................50
How caller ID works........................................5 
Call waiting..........................................................52Message waiting and NEW CALL lights..........................................52
Call historyCall history operation..........................................53View call history summary...........................53Review records in call history in the order received...............................................53Review records in call history by line ...54Remove calls from call history...................54Dial a number from call history.................55Dial options ........................................................55Save a call history entry to the directory...........................................................56Save a number from call history in a one-touch location.................................57Display screen messages..............................57
AppendixTroubleshooting......................................................58Important product information.......................63Safety information............................................63Especially about corded telephones.......64FCC and ACTA information...............................65
Part  5 of FCC rules.............................................67
Limited warranty.....................................................68
Default settings.......................................................7 
General product care...........................................72Technical specifications.....................................73Index............................................................................74
Table of contents 
						

							
3
Getting started
Product overview
This AT&T 993 two-line speakerphone with caller ID/call waiting can be used 
with one or two incoming telephone lines and features a speakerphone for 
hands-free use. It is hearing-aid compatible and can also be used hands-free 
with a two-band 2.5 mm headset (purchased separately). This telephone can 
be used on a desk or mounted on a wall and does not require AC power for 
basic operation when a fresh 9V alkaline battery (purchased separately) is 
installed. 
The 993 has a data port for connecting the telephone to another device such 
as a fax machine or modem. It has a caller ID feature which supports caller 
ID with call waiting service. (Caller ID services are subscriber services available 
from many local telephone companies for a fee). The backlit screen display 
allows you to view information on the screen even in low light conditions. The 
993 also features a 24-number memory for fast dialing and has a directory 
which can store up to  00 additional numbers with names. 
This user’s manual contains detailed instructions for installing, programming 
and operating your AT&T 993 two-line speakerphone with caller ID/call 
waiting. Please follow the directions carefully. 
						

							
4
Getting started
Quick reference guide
REMOVE
Press to delete the 
displayed directory or 
caller ID entry (page 
49).
Dial pad keys
Press to start a quick 
name search while in 
the directory (page 47). 
LOWER 
Press to dial the 
telephone number 
stored in the lower 
locations of the one-
touch keys (page 40).
Press to scroll up, 
down, left or right 
while in menus.
CALL HISTORY
Press to display caller 
ID information (page 
53).
DIR
Press to store or 
display directory 
entries (page 44).
(AUTO) REDIAL
Press to activate the 
auto-redial (page 34).
ENTER
Press to display a menu, 
select a displayed item 
from the menu, or save 
an entry. 
						

							
5
Getting started
PAUSE
Press to insert a pause in the dialing sequence of a number stored in the memory (page 40).
FLASH
During a call, press to receive an incoming call if call waiting is activated (page 36).
   VOLUME
During a call, press to adjust the listening volume. While the telephone 
is not in use, press to adjust ringer volume (page 32).
MUTE 
Press to silence the microphone; press again to resume the telephone conversation (page 36).
LINE 1, LINE 2
Press, then lift handset to make or answer a call on line 
 or 2 (page 30). 
Quick reference guide
HOLD
Press to place a call on hold (page 35).
    SPEAKER 
Press to turn the base speakerphone on or 
off (page 3  ).
HEADSET 
Press to activate the 
headset (page 3  ).
Indicates new calls and/or voice messages 
for line   and line 2 
(page 52).
NEW CALL LINE 1, LINE 2
CONFERENCE
Press to enter a three-way conference call (page 36). 
						

							
6
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship 
your telephone for warranty service.
Check to make sure the telephone package includes the following:
User's manualQuick start guide
Telephone base with 
mounting bracket 
already installed
HandsetCoiled handset cord  
Seven-foot clear telephone 
line cord (2-conductor)
Power adapter 
Replacement 
directory card
Seven-foot black telephone 
line cord (4-conductor)
     
						

							
7
Getting started
Glossary
Caller ID: Caller identification is a subscriber service available from most local 
telephone companies for a fee. When you subscribe to caller identification, you 
can see the name and telephone number of the caller before answering the 
telephone, if you and the caller are both in areas offering caller ID service with 
compatible equipment.
Caller ID with call waiting: This is a single, combined subscriber service which 
may be available from your telephone service provider. If you subscribe to 
this service, you can use your 993 telephone to see the name and telephone 
number of the caller even while on another call (as long as the caller is in 
an area with caller ID service and both telephone companies use compatible 
equipment).
COVM: Central office voicemail is a subscriber voice message service which 
may be available from the telephone service provider. This service may be 
called by another name in your area (e.g., call answering or voicemail).
Home area code: This is the area code for your telephone number. Most 
users simply dial the seven digits of a telephone number to make a call within 
their own area code and   digits outside of their area code. If this applies 
to you, enter your own area code into the unit as the home area code. After 
programming, if there is a call from within your home area code, the screen 
will display the seven digits of the telephone number.
You may, however, live in a region where you are required to dial   0 digits for 
calls within your area code (area code and telephone number). If this applies 
to you, enter 000 for the home area code and enter your area code as a local 
area code. After programming, if there is a call from within your area code, 
the screen displays the  0 digits of the telephone number. Be sure to follow 
the directions under Program home and local area codes on page 26 during 
feature setup.
Local area code: Most users dial    digits to make calls outside their own 
area codes. If this applies to you, you do not need to program any local area 
codes.
However, if you dial only 
 0 digits to make calls to areas outside your 
own area code (without dialing 
 ), then program these local area codes 
into the telephone. Up to four local area codes can be programmed. After 
programming, if there is an incoming call from one of these local area codes, 
the screen displays the  0 digits of the telephone number. See 
Program 
home and local area codes on page 26 for instructions.
Navigation buttons: These are the buttons used when setting up your 993 
telephone and for scrolling through the feature options (ENTER,  ,  ,  ,  ).
Primary Line: This is the line on your telephone designated to be selected 
automatically when you lift the handset, press SPEAKER, or press HEADSET.