ATT Dect 6.0 User Manual
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User’s manual TL7912 DECT 6.0 cordless headset and handset lifter
Congratulations on your purchase of this AT&T product. Unify your everyday business communications with the AT&T TL7912 DECT 6.0 Cordless Headset and Handset Lifter. Whether you want to connect directly to your corded telephone, telephone line or computer, you can with the TL7912 headset. Control costs and support your mobile workforce with connectivity to Voice over IP (VoIP) services like Skype® and Microsoft Lync®. It comes with the TL7100 Handset Lifter, making it convenient to answer and end calls right from the headset. A magnetic charger in the cradle ensures the headset fits and charges securely—so you’ll never run out of battery during long calls. With up to 12 hours of hands-free talk time and a range of up to 500 feet, you’re free to work wherever your work is. Before using this AT&T product, please read the Important safety information section on pages 62-64 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary. Visit www.telephones.att.com/headsets for a complete list of AT&T phones that have been tested and found to be compatible with the TL7912. Skype® and Microsoft Lync® are registered trademarks of Microsoft Corporation.
© 2012-2016 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Model number: TL7912 Type: DECT 6.0 cordless headset and handset lifter Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the bottom of the headset base and lifter. Save your sales receipt and original packaging in case it is necessary to return this product for warranty service. Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
Parts checklist Check to make sure the headset package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User's manualQuick start guide Quick start guideTL7912DECT 6.0 cordless headset and handset lifter Telephone line cordLine splitter Headset base power adapter Corded phone connection cable Battery with battery compartment cover attached Cordless headset with earbud attached Headset base User’s manualTL7912DECT 6.0 cordless headset and handset lifter
Parts checklist Auxiliary ring detectorLarge lifter padlifter pad padAnti-slip pad Handset lifterlifterUSB cableBehind the neck band Three over the ear hooksFive earbudsTwo over the head bands CD-ROM
Table of contents Getting started Introduction ......................................1 Quick reference guide - headset ...........................................2 Headset lights .............................2 Headset alert tones ..................4 Quick reference guide - headset base ...............................5 Headset base lights ..................5 Quick reference guide - handset lifter ...............................8 STATUS light ...............................10 Installation ......................................11 Colored labels ...........................11 Digital subscriber line (DSL) ...............................................11 Battery installation .....................12 Headset base installation and battery charging ...........13 Headset base and handset lifter installation .......................14 Installation options .................14 Option 1: Connect the headset to a corded phone ............................................15 Option 2: Connect the headset to a corded phone and computer ............................17 Option 3: Connect the headset to a telephone wall jack .......................................21 Adjust the corded handset audio ..............................................22 Attach the lifter ........................23 Adjust the switch hook presser position .......................24 Adjust the height of the lifter arm ......................................24 Lifter adjustments and testing ...........................................25 Installation of large lifter pad (optional) ............................26 Installation of anti-slip pad (optional) .....................................26 About internal and auxiliary ring detectors ............................27 Install the auxiliary ring detector ........................................27 Ring detector on/off ..............28 Adjust the sensitivity level ...............................................28 Headset attachments ................29 Earbud ...........................................29 Over the ear hook ...................30 Over the head band ...............33 Behind the neck band ...........35 User’s manual TL7912 DECT 6.0 cordless headset and handset lifter
Operation Headset operation ......................38 Power on/off the headset .........................................38 PHONE mode and PC mode .............................................38 PHONE mode.................................39 Make a call..................................39 Answer a call .............................39 End a call .....................................40 Voice command ........................40 Headset ringer ..........................40 Caller ID announce .................41 Temporary ringer silencing .......................................41 Call waiting .................................41 Options while on calls ..............42 Volume control .........................42 Mute ...............................................43 Switching between PHONE mode and PC mode ...............44 Appendix Adding and registering headsets ......................................45 Registration options ...............45 Register a headset to your TL7912 headset base ............46 Register a headset to an AT&T DECT cordless telephone base ........................47 Deregistering headsets .............49 Deregister all headsets from your TL7912 headset base ................................................49 Troubleshooting ...........................50 Maintenance...................................61 Important safety information .................................62 Safety information...................62 Especially about cordless headsets ......................................63 Precautions for users of implanted cardiac pacemakers ................................64 For C-UL compliance .................65 Mesures de sécurité importantes ................................65 FCC Part 68 and ACTA..............69 FCC Part 15 ....................................71 California Energy Commission battery charging testing instructions .................................72 Limited warranty ..........................73 Technical specifications ...........76 DECT 6.0 digital technology ..................................76 Operating range .......................76 Extended range and clarity ............................................76 Encrypted for added security .........................................76 Index Index ..................................................77
1 Introduction The TL7912 is a cordless headset and base that allows you to have handsfree phone conversations. The package also comes with the TL7100 handset lifter, making it convenient to answer and end calls right from the headset. It can be used in different ways depending on your needs. Choose from the following three options. Connect your TL7912: To a traditional corded telephone (pages 15-16). Connect the headset base to a corded telephone and install the lifter on your corded telephone. You can use the headset to remotely control the lifter for answering or hanging up a call. To both a corded phone and computer (pages 17-20). Connect the headset base to a corded telephone and install the lifter on your corded telephone. Use the USB cable to connect the headset base and your PC. You can make and answer VoIP calls through Skype or Microsoft Lync, or landline calls using the AT&T Softphone Call Manager. You can also use the voice command feature to make or answer calls after you have installed the AT&T Softphone Call Manager. Install the AT&T Softphone Call Manager using the CD-ROM provided in the package. -OR- Visit www.telephones.att.com/downloads to download the software. Unzip and install the file after download. For installation and operation instructions of the software, refer to the Installation and Operation Guide which can also be found in the CD-ROM provided or the web site stated above. To a telephone line only (page 21). If you do not want to install the lifter on the corded handset, you can simply connect the headset to a telephone wall jack through the line splitter provided. Use the telephones on the same telephone line to make or answer calls. The headset is a supplementary device that can join the calls. • • • Getting started
2 Getting started light status RedOn when the headset battery is low and the headset is charging in the headset base. Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset base. Flashes three times to indicate the headset is powering off. • • • BlueOn when a registered headset is charging in the headset base. Flashes three times to indicate the headset is powering on. Flashes twice every three seconds when the headset is in use. Flashes four times every four seconds when there is an incoming call in PHONE mode. Flashes every 10 seconds when a registered headset in idle mode is out of the headset base. • • • • • Red and blueFlashes slowly when the headset is not registered. Flashes quickly when the headset is trying to register to a headset base. • • OffThe battery is dead. No battery is installed. The headset is powered off. • • • Quick reference guide - headset Headset lights (On/off button and light) Press to make, answer or end a call (pages 39-40).
3 Getting started Quick reference guide - headset VOL+/VOL- Slide the volume switch to the right or left to adjust the headset ringer volume while in idle mode (page 40), or the listening volume while on a call (page 42).Earpiece Microphone The microphone incorporates noise canceling technology for clearer calls. FLASH Press to answer an incoming call when you receive a call waiting alert during a call (page 41). Battery with cover attached Remove to replace the battery. MUTE/VOICE Press to mute the microphone during a call (page 43). Press to mute the ringer in the earpiece when there is an incoming call (page 41). Press to initiate the voice command feature when in idle mode (page 40).