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AT&T Hsia Voice Starter Guide

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Get answers 24/
7 
Visit att.com/support
or call 800.288.2020
FC _UVEP100035433_ ATT112200800-7_HSIA _VoiceUser_Guide_Release
AT&T Internet 
and Digital 
Phone User 
Guide  

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Table of contents
Record your important information here for easy reference.With all your key information in one place, it’s a snap to manage your account and get support when you need it. 
WI-FI GATEWAY INFORMATIONManufacturer
Wi-Fi Network Name (SSID)
Wi-Fi Password (Wireless Network Key)
Device Access Code
Tech’s ID for promo code (P2R)
We’re always  
here to help:• Go to the myAT&T app on
 
 your mobile device
• Visit att.com/support
•...

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Resources & Solutions
Get Started
Whether you’re on a PC, smartphone, or tablet:
•  Configure your email
•   Troubleshoot your service and resolve issues
•   Set up Wi-Fi
•   Bookmark your AT&T “ favorites” and more
Go to uverseactivation.att.com to take advantage of all that we have 
to offer  .
User guides  
•   Visit  att.com/userguides  for guides in English
•   Esta práctica guía rápida también está en español en...

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Internet 
pg_7_UVEP100035433_ ATT112200800-7_HSIA _VoiceUser_Guide_Release
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To find your Wi-Fi Network Name and password without moving   
an inch: 
   
Log in to the myAT&T app with your Member ID and password  .
   Select Fix it now! Support tools  .
    Select Manage my Wi-Fi  . We’ll display the information right there  
for you!
INTERNET
F or help, a tt.com/suppor t
Wi-Fi Password: XXXXXXXXXXXX
Wi-Fi Network Name: \fTTXXXXXXX 
Go...

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Ethernet cable
PC Maintenance Toolbox App
Quickly scan your PC for performance issues and make 
enhancements to correct them—at no charge . We suggest 
periodically scanning to help keep your PC optimized for 
increased performance  . Also, AT&T ConnecTech specialists are available,  
for a fee, to fix computer and home network issues  . 
Visit us at http://splus.att.com/UVHSIVoice  .
Test your Internet connection speed
Our speed test...

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PHONE
Blocking features
Control who can call you and who can see 
your Caller ID information
Manage features online at att.com/myatt1Manage features using your phone
Block Specific Incoming Calls
Blocks up to 20 phone numbers
•  Activate *
60, follow the voice prompts
•  Deactivate: * 80#
Block Anonymous Calls
Block incoming calls that don’t have Caller ID
•  Activate...

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12 13
PHONE
Forwarding Features
Send incoming calls to one or more phones
Manage features online at att.com/myatt1Manage features using your phone
No Answer Call Forwarding
Forward all calls when you don’t answer
 .
•  Activate *92, enter a forwarding number, then press #
•  Deactivate: * 93#
Busy Call Forwarding
Fowards all calls when your line is busy
•  Activate * 90,...

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Voicemail 
Voicemail Viewer and Voicemail-to-Text 
Get Voicemail-to-Text (VMT T) on your qualifying iOS or Android device via 
the Voicemail Viewer App or choose to automatically forward your voicemail 
messages with VMT T to a designated email address accessible from your 
smartphone, tablet, or computer
 . Please visit att.com/vmviewer  for more 
information  . 
Accessing Voicemail Messages
From Home
1 Dial either 98 or your home phone number  .
2 Enter PIN
3 Press 1 to listen
From Any Touchtone...

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BC _UVEP100035433_ ATT112200800-6_HSIA _VoiceUser_Guide_Release
ATT112200800-7
Get answers 24/
7 
att.com/support
or call  800.288.2020
Internet and 
Digital Phone 
User Guide
©2016 AT&T Intellectual Proper ty. All rights reser ved  . AT&T and Globe logo 
are registered trademarks of AT&T Intellectual Property  . All other marks are 
the proper ty of their respective owners  .
Printed on 
recycled paper  .
(6/16)  
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