ATT Merlin Classic Mail Mailbox Issue 1 Users Guide

Copyright © 1993AT&T 585-321-114
All Rights ReservedIssue 1
June 1994
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
However, information is subject to change.
Federal Communications Commission (FCC) Interference Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful...

Table of Contents
Preface5
1. Before you Begin
Know Your Phone
Commonly Used Keys
Know Your Mailbox
Getting Into the CLASSIC MAIL System
7
7
10
10
12
2. Your Mailbox
First-Time Use
Recording a Greeting
Switching a Greeting
15
15
19
21
3. Your Messages
Letting CLASSIC MAIL Answer Your Calls
Knowing when You Have Messages
Listening to Your Messages
23
23
23
26
iii 

Handling your Messages
Deleting and Undeleting a Message
Replying to a Message
Forwarding a Copy of a Message
Listening to Envelope Information
Sending a Message
Special Delivery Options
Group Lists28
29
30
32
33
34
35
36
4. Off-Site Message Alert
How Off-Site Message Alert Works
Setting Up Off-Site Alert to a Phone
Setting Up Off-Site Message Alert to a Pager
Turning Off-Site Message Alert On or Off
Setting the Number of Attempts
Determining How Often Youre Alerted
Reviewing the Settings for Off-Site...

Preface
To streamline your telephone communication, your
company has just installed a new round-the-clock voice
messaging system, the CLASSIC MAIL™ Voice Messaging
System. When you can’t take calls, the CLASSIC MAIL
system answers your phone and stores messages in your
personal mailbox. You can check your messages when-
ever and from wherever you like. And, if you are tempo-
rarily out of your office, you can have the CLASSIC MAIL
system notify you at a phone or pager number each time
a new message...

lChapter 2, “Your Mailbox” discusses how to
open and initialize your “voice mailbox. ”
lChapter 3, “Your Messages” discusses how to
listen to your messages.
lChapter 4, “Off-Site Message Alert” discusses
how to use the CLASSIC MAIL system to alert
you that you have messages even when you
are out of the office.
lChapter 5, “Transferring Calls into the CLASSIC
MAIL System” discusses how to transfer outside
callers into the CLASSIC MAIL system.
Instructions on how to install the CLASSIC MAIL system
are...

Before
You
Begin 

1. Before You Begin
You probably already have many of the skills necessary to
use the CLASSIC MAIL System.
Know Your Phone
Using the CLASSIC MAIL system is a simple matter of using
a touch-tone phone. You press various keys to gain access
to your mailbox, use its functions, and move around in the
system.
Before you use your mailbox, you should know that an
operator or receptionist is called an attendant and a phone
extension is called an intercom.
Chapter 1: Before You Begin7 

Figure 1A: Typical
Merlin telephones.
You should also know how to perform these basic phone
operations:
lAnswer an outside call
lCall another intercom
lTransfer an outside call
Your phone should resemble one of the phones in Figure
1A. The number and types of buttons will vary depending
upon the model of phone system and the types of phone
sets you have. There should be voice mail labels on the
buttons similar to the one shown in Figure 1B for lines
that are assigned to the CLASSIC MAIL system.
CLASSIC...