AT&T High speed Internet 141210879 2 Installation Guide

							In the box:
UVEP684_ ATT141210879-3_PnP_Internet_Install_Guide_BC _ReleaseUVEP684_ ATT141210879-3_PnP_Internet_Install_Guide_FC _Release
AT T 141210 879 -3
Before you begin:
1.  Check your service activation date.
Do not attempt to install your service until 
2pm or later on the date provided to you  
by AT&T. This date is also located on your  
packing slip. 2. Do you have a monitored home security system 
or health alarm?
If either of these apply to you, you will need an AT&T 
technician to install your service. Call 800.288.2020 to 
schedule an appointment. Additional charges will apply 
for professional installation services from an AT&T U-verse 
service technician.
(PnP Internet Install Guide)
 
08/15
Images are not to scale.ATT100070695
Need more help?
Visit att.com/uversesupport
Call us at 800.288.2020  and ask for “U-verse technical support.”
Having trouble? Here are a few common issues to check:
Check your connections.
Check all cables and cords to ensure they are connected properly and securely.
Power down, power up.
Unplug the power cord from the back of the Wi-Fi Gateway. Leave the Wi-Fi 
Gateway unplugged for 15 seconds and plug it back in. You may need to wait 
up to two minutes for blinking indicator lights to turn solid green.
Additional U-verse information
What is your Internet connection speed?  
Our speed test is available to help you gauge the performance of your online experience. 
Visit  att.com/speedtest to determine the speed at which data is sent to or from your 
computer. 
Manage your account:  
Available 24/7, download the myATT app at att.com/myattapp  from your mobile device.
Accessibility Support:
Alternate formats now available in large print or braille. Call 800.288.2020 and request your 
guide number ( AT T141210 879 -3 ) in an alternate format. Additional accessibility support:
•   Special Needs Equipment:   
- Phone: 877.902.6350  
- T T Y: 800.772.2889
•   Repair Center:   
- Phone: 800.246.8464  
- TTY: 800.397.3172
• Accessible Tagged PDF: Visit att.com/userguides
•   Device Compatibility Feature: Compatible with any   
TTY/TDD devices with standard phone line
¿Hablas español?   
Por favor visita att.com/uverseguias  para ver la información en español. También puedes 
ver la siguiente guía: ATT141210879-3 (PnP Internet Install Guide) para más detalles.
Yellow Ethernet cable
Green data cable
What is your service activation date?
Do not attempt to install your service until 2pm or later on your service 
activation date. You can find this date on your packing slip.
Did you activate your service?
You must complete activation for your Internet service to work correctly. 
See Step  
3 inside.
Your 4-digit passcode.  
You received a separate 
letter confirming the 4-digit 
passcode you designated 
when placing your order.
Also needed:
Packing slip
 
Terms of Service 
AT&T High Speed Internet User Guide
Terms of Service
&T U-v erse
AT
Get started   Approximate installation time: 30 minutes
Wi-Fi Gateway Power cord
2 parts
User Guide
©2015 AT&T Intellectual Proper ty. All rights reserved. AT&T and Globe logo are trademarks of AT&T Intellectual Property.
3 single-port filtersDual-port filter
 
High speed Internet
 
Wi-Fi Gateway  
self-installation guide
PO WE R
ETHERNET
WIRELESS
PHONE 1
PHONE 2
US B
BR OA DBAND
SERV ICE
FP O           
						

							UVEP684_ ATT141210879-3_PnP_Internet_Install_Guide_PG2_ReleaseUVEP684_ ATT141210879-3_PnP_Internet_Install_Guide_PG3_Release
Images are not to scale.
Write down the Wi-Fi Network Name (SSID) and Wi-Fi Password (Wireless Network Key) to configure 
additional Wi-Fi devices. This information is on the side of your Wi-Fi Gateway. The Wi-Fi Network Name 
consists of “ATT” plus the last three characters of the Wi-Fi Gateway’s serial number. Be sure to record 
this information in the form below.
Now configure your Wi-Fi network:
·
   Go to your computer’s “Wireless Network 
Settings” and refresh the network list.
·    Select your Wi-Fi Network Name (SSID) from 
the list. You may need to scroll through the 
list to find your Wi-Fi Network Name.
·     Enter the 10-character Wi-Fi Password 
(Wireless Network Key) in the Password field 
to connect to your network.
Congratulations! You should now be  
connected to the Internet via Wi-Fi. Customers who have already completed  
the U-verse online registration:
·     Welcome to U-verse.  
·    
Activation of your high-speed Internet service will 
be completed automatically.
·    
The service activation may take a few minutes   
to complete.
·    
Be sure to open a browser, go to a Web site, and 
check that you can access it.  Customers who have NOT completed  
the U-verse online registration:
·    
Open your Internet browser (e.g., Internet Explorer, Safari, etc.).
·    
The online registration process will start automatically. If it 
doesn’t, enter att.net/uverse  into your address bar.
·     
Enter your Account Number (if requested) and Passcode.
1.   Your Account Number is available on your order 
confirmation email or letter.
2.   Your Passcode is the four-digit number you selected 
when you placed your order.
·     Follow the online instructions to complete your registration 
and activate your Internet service.
·    
Upon successful registration, you will see the following:
Congratulations. Your AT&T U-verse services   are now activated and ready to use!
Go Wi- Fi
  Approximate time: 10 minutes4.
Registration & activation
Approximate time: 5 minutes3.
Wall jack
Electrical outlet
Green
 
data cable
A
Power cordC
Ye l low  
Ethernet cableB
Wi-Fi Gateway
A. Connect the green data cable from the Wi-Fi Gateway’s DSL Broadband port to your wall jack.
B. Connect the yellow Ethernet cable from one of the Wi-Fi Gateway’s Ethernet ports to your computer.
C. Plug the power cord into the Wi-Fi Gateway and an electrical outlet.
Below is a completed setup. Your connections may vary.
Set up
Approximate time: 10 minutes1.
RESET
ETHERNET PHONE
LINES 1 & 2
DSL
BROADBAND
USB
·   
Your Wi-Fi Gateway is now powering up. Wait up to five minutes for the 
Broadband and Service indicator lights to turn solid green.
·
  If the Broadband and Service lights do not turn solid green or continue to 
blink after 5 minutes, see “Having Trouble?”  on the back of this guide.
During this time, do not unplug the green data cable, as this can permanently damage 
the Wi-Fi Gateway and significantly delay your Service Activation.
New Wi-Fi Gateway indicator 
lights on front panel. Lights 
may vary with setup.
Power up
Approximate time: 1–5 minutes2.
SSID: ATTXXX
Wireless Network Key: XXXXXXXXXX
For help: att.com/support
Wi-Fi Network Name (SSID)
10-digit Wi-Fi Password
ATT
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
USBHDMI
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
Service Activ\ftion D\fte: X:XX PM on XX/XX\B/XXXX
\037\036\035\034\033\032\031
\026
\020
\n
\t
\004\030\034

Account number:
Inst\fll\ftion d\fte: 123456789
9/5/2013
Your First Bill
$XXX
$XXX
$XX
Monthl\b Recurring Ch\frge
One Time Ch\frge
$XX
$XX $XX
$XX
$XX
$XX
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
\024\003\022\024\033
\024\003\022\024\033
\024\003\022\024\033
SSID: ATTXXX
Wireless Network Ke\b: XXXXXXXXXX
For help: \ftt.com/support
Wi-Fi Network N\fme (SSID)
10-digit Wi-Fi P\fssword (Wireless Network Ke\b)
Power
Ethernet
Wireless
Phone 1
Phone 2
USB
Bro\fdb\fnd
Service
POWER
ETHERNET
WIRELESS
PHONE 1
PHONE 2
USB
BROADBAND
SERVICE
Note:
·
    If you have traditional dial tone phone service, install single-port filters in wall jacks that have devices such as 
phones, fax machines, satellite receivers, or modems.
3600HGV
Service
Broadband P\fone 2 P\fone 1
\bireless
Local Et\fernet
SN: For Advanced Configuration:  htt\f://19\b.168.1.\b54
System Password: 
Mac Address: 
\bireless Network Key: 
·    The dual-port filter is used when you want to connect a phone or other piece of equipment, such as a fax machine, 
to the same wall jack as your Wi-Fi Gateway.
Wall jack
Single-port filter
Phone device
POWE R
ETHERNET
WIRELESS
PHONE 1
PHONE 2
US B
BR OA DBAND
SERV ICE
PO WE R
ETHERNET
WIRELESS
PHONE 1
PHONE 2
US B
BR OA DBAND
SERV ICE