AT&T 152340911 2 Pace 5031 With Voice Swap Guide

							Reset
EthernetPhone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
USBHDMI
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
Service Activ\ftion D\fte: X:XX PM on XX/XX\B/XXXXT
f
A
\256
Y
M
One TAccount number:
Inst\fll\ftion d\fte: 123456789
9/5/2013
Your First Bill
$XXX
$XXX
$XX
Monthl\b Recurring Ch\frge
One Time Ch\frge
$XX
$XX $XX
$XX
$XX
$XX
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
click
click
click
SSID: ATTXXX
Wireless Network Ke\b: XXXXXXXXXX
For help: \ftt.com/support
Wi-Fi Network N\fme (SSID)
10-digit Wi-Fi P\fssword (Wireless Network Ke\b)
Power
Ethernet
Wireless
Phone 1
Phone 2
USB
Bro\fdb\fnd
Service
POWER
ETHERNET
WIRELESS
PHONE 1
PHONE 2
USB
BROADBAND
SERVICE
RESET
ETHERNET PHONE
LINES 1 & 2
DSL
BROADBAND
USB
Ba\f\fery Ba\bkup Uni\f Rev B
On A/C
On Ba\f\fery
Faul\f Tes\fing Ba\f\fery
Low Ba\f\fery
Repla\be Ba\f\fery
Ba\f\fery Ba\bkup Uni\f
Rev B
On A/C
On Ba\f\fery
Faul\f Tes\fing Ba\f\fery
Low Ba\f\fery
Repla\be Ba\f\fery
Ba\f\fery Ba\bkup Uni\f
Rev B
On A/C
On Ba\f\fery
Faul\f Tes\fing Ba\f\fery
Low Ba\f\fery
Repla\be Ba\f\fery
Rese\f
E\fherne\f
Phone
Lines 1 & 2
DSL
Broadband
USB
USBHDMI
Rese\f
E\fherne\f Phone
Lines 1 & 2
DSL
Broadband
USB
Servi\be A\b\fiva\fion Da\fe: X:XX PM on XX/X\aX/XXXXT
f
A
\256
Y
M
One TA\b\boun\f number:
Ins\falla\fion da\fe: 123456789
9/5/2013
Your Firs\f Bill
$XXX
$XXX
$XX
Mon\fhly Re\burring Charge
One Time Charge
$XX
$XX $XX
$XX
$XX
$XX
Rese\f
E\fherne\f
Phone
Lines 1 & 2
DSL
Broadband
USB
Ba\f\fery Ba\bkup Uni\f Rev B
On A/C
On Ba\f\fery
Faul\f Tes\fing Ba\f\fery
Low Ba\f\fery
Repla\be Ba\f\fery
click
click
click
SSID: ATTXXX
Wireless Ne\fwork Key: XXXXXXXXXX
For help: a\f\f.\bom/suppor\f
Wi-Fi Ne\fwork Name (SSID)
10-digi\f Wi-Fi Password (Wireless Ne\fwork Key)
Power
E\fherne\f
Wireless
Phone 1
Phone 2
USB
Broadband
Servi\be
Power
E\fherne\f
Wireless
Phone 1
Phone 2
USB
Broadband
Servi\be
UVEP100046104_Pace_5031_wVoice_Swap_Guide_BC_ RELEASE UVEP100046104_Pace_5031_wVoice_Swap_Guide_FC_RELEASE
AT T152340911-2
Pace 5031 with Voice Swap Guide 
10/16
These instructions will guide you through the process of replacing your Wi-Fi Gateway.
In the box:
ATT100070695
©2016 AT&T Intellectual Proper ty. All rights reser ved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Proper ty. All 
other marks are the proper ty of their respective owners.
Test your Internet connection speed 
Our speed test takes less than a minute to perform two key 
measurements (Download and Upload) to help you determine if 
you should take steps to improve the performance of your online 
experience. Visit att.com/speedtest .
Manage your account:
Available 24/7, download the myAT&T app at   
att.com/myattapp  from your mobile device.
Support:
• For support, including live chat, go to att.com/support
• Call 800.288.2020
Repair Center:
Phone: 800.246.8464
IPv6
AT&T supports IPv6 across our network, equipment and devices. 
Visit att.com/ipv6  for more information. Accessibility Support:
•  
Alternate formats are available in large print or braille. 
Call 800.288.2020 and request your guide number 
( AT T 152 3 4 0 911-2) .
• Telephone equipment for visual and/or hearing impaired:   
- Phone: 877.902.6350  
- T T Y: 800.772.2889
•   Repair Center:   
- Phone: 800.246.8464  
- TTY: 800.397.3172
•    Accessible Tagged PDF: Visit att.com/userguides to find this 
guide (ATT152340911-2 Pace 5031 with Voice Swap Guide).
•   Device Compatibility Feature: Compatible with any TTY/TDD 
devices with standard phone line.
¿Hablas español?   
Para ver esta guía (ATT152340911-2) en español, visita  
att.com/guias.
No dial tone:  Make sure your phone cable is plugged into the Phone Line port on the Wi-Fi Gateway.
Wi-Fi Gateway Power light is amber:  Don’t worry. This is a normal part of the power-up sequence.
Additional assistance: Call 800.288.2020 and ask for “technical support.” Check your connections: 
Cables usually make an 
audible click when secure.
Check Power: Power light 
on the Wi-Fi Gateway should 
be green; if not, try another 
electrical outlet. If your existing Wi-Fi settings did not transfer, 
 
you will need to set up a new Wi-Fi Network 
Name and Password. To do so, follow these steps:
·   Use settings from new Wi-Fi Gateway  
yellow sticker
·  Open your device’s Wi-Fi connection settings,  
select your Wi-Fi Network Name and enter  
Wi-Fi Password to connect
·   Record and keep your Wi-Fi settings for future 
reference when connecting all your Wi-Fi devices
F or help, visit a tt.com/suppor t
Wi-Fi Password:  XXXXXXXXXX
Wi-Fi Network Name: \fT
TXXX
Check Service light on front 
of the Wi-Fi Gateway: If after 
5 minutes, the light is red or off, 
power down the Wi-Fi Gateway by 
holding down the red reset button 
for 15 seconds.
Green
Light
Service
Light
Front View
Back View
Reset 
Button
 Wi-Fi  Gateway 
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
USBHDMI
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
Service Activ\ftion D\fte: X:XX PM on XX/XX\B/XXXX
T
f
A
\256
Y
M
One T
Account number:
Inst\fll\ftion d\fte: 123456789
9/5/2013
Your First Bill
$XXX
$XXX
$XX
Monthl\b Recurring Ch\frge
One Time Ch\frge
$XX
$XX $XX
$XX
$XX
$XX
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
click
click
click
SSID: ATTXXX
Wireless Network Ke\b: XXXXXXXXXX
For help: \ftt.com/support
Wi-Fi Network N\fme (SSID)
10-digit Wi-Fi P\fssword (Wireless Network Ke\b)
Power
Ethernet
Wireless
Phone 1
Phone 2
USB
Bro\fdb\fnd
Service
POWER
ETHERNET
WIRELESS
PHONE 1
PHONE 2
USB
BROADBAND
SERVICE
Power Cord 2 parts
Reminder:
•  Your new gateway does not contain a battery backup.
•   Battery backup is available for purchase from third-party manufacturers and retailers to 
keep you connected in the event of a power failure. Visit att.com/batterybackup for 
more information.
No Internet service: 
Wi-Fi
®
 Gateway 
Replacementself-
installation 
guide 
Get started   Total approximate installation time: 20 minutes
Additional informationNeed more help?
For use with Internet and Phone    
FP O       
						

							UVEP100046104_Pace_5031_wVoice_Swap_Guide_IFC_RELEASE UVEP100046104_Pace_5031_wVoice_Swap_Guide_IBC_RELEASE
A.
·  Unplug power cord from  
existing Wi-Fi Gateway
·  Stand new Wi-Fi Gateway  
side-by-side with existing  
Wi-Fi Gateway
C.
·  Carefully read and remove yellow 
power sticker covering the Power 
port of new Wi-Fi Gateway
·  Connect new power cord to  
Power port of new Wi-Fi Gateway 
and into electrical outlet
 
B. ·  Transfer one connection  
at a time from the  
existing Wi-Fi Gateway  
to new Wi-Fi Gateway 
(excluding existing  
power cord)
You will not have Internet and Phone services while you’re replacing your Wi-Fi Gateway. 
Below is a completed setup. Your existing Wi-Fi Gateway and connections may vary.
    
 NOTE : Any custom settings made for security cameras, game consoles, etc., 
on your original Wi-Fi Gateway will also need to be made on your new Wi-Fi Gateway.
 
  
 NOTE : If Wi-Fi settings did not transfer or to use new Wi-Fi Network Name and Password,  
refer to the Need more help? section on the back of this guide.
·   Open a browser and go to ufix.att.com/restore
·  Log in to your AT&T account. If you forgot your User ID (primary AT&T email address) and Password,  
help can be found on the account log-in screen.
· Follow the onscreen instructions to transfer the existing Wi-Fi settings.
·  Record existing Network Name and Wi-Fi Password on separate yellow sticker from kit.
·  Place new yellow sticker over your new Wi-Fi Gateway’s yellow sticker.
B.
A.
 
Select only one option to begin the Wi-Fi setup.
Option 1: Connect using PC
·    Connect laptop or PC with an Ethernet cable 
to your Wi-Fi Gateway
· Continue to B
Option 2: Connect using smartphone/tablet
·  Establish a temporary connection using new Wi-Fi 
settings located on yellow sticker on new Wi-Fi Gateway
·  Open your device’s Wi-Fi connection settings and 
select your Wi-Fi Network Name and enter your Wi-Fi 
Password to connect to your network
· Continue to B
Return your equipment at no cost 
to you within 21 days to avoid a 
$150 charge. Take original Wi-Fi Gateway 
and power cord to nearest The 
UPS Store. Bring your AT&T 
account number located on your 
packing slip.
Please do not return other devices. UPS will scan your equipment, 
provide a receipt, pack, and ship 
equipment to AT&T at no cost 
to you.A.
B. C.
New Wi-Fi Gateway indicator lights on 
front panel. Lights may vary with setup.
When complete, the Service light will begin flashing, then turn to solid green.
If the Service light does not turn solid green or continues to blink after 5 minutes,   
see  Need more help?  on the back of this guide.
Your Wi-Fi Gateway is now powering up. During this time (up to 5 minutes),  
do not unplug the power cord or the green data cable, as this can permanently  
damage the Wi-Fi Gateway and significantly delay your service activation.
RESET
ETHERNET PHONE
LINES 1 & 2
DSL
BROADBAND
USB
RESET
ETHERNET PHONE
LINES 1 & 2
DSL
BROADBAND
USB
Existing Wi-Fi Gateway New Wi-Fi GatewayElectrical 
Outlet
Ye l low
 
Ethernet Cable
B
Gray 
Phone CableB
Green  
Data CableB
New Power  CordC
Wall Jack
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
B\ftter\b B\fckup Unit
Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
USBHDMI
Reset
Ethernet Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
Service Activ\ftion D\fte: X:XX PM on XX/XX\B/XXXX
T
f
A
\256
Y
M
One T
Account number:
Inst\fll\ftion d\fte: 123456789
9/5/2013
Your First Bill
$XXX
$XXX
$XX
Monthl\b Recurring Ch\frge
One Time Ch\frge
$XX
$XX $XX
$XX
$XX
$XX
Reset
Ethernet
Phone
Lines 1 & 2
DSL
Bro\fdb\fnd
USB
B\ftter\b B\fckup Unit Rev B
On A/C
On B\ftter\b
F\fult Testing B\ftter\b
Low B\ftter\b
Repl\fce B\ftter\b
click
click
click
SSID: ATTXXX
Wireless Network Ke\b: XXXXXXXXXX
For help: \ftt.com/support
Wi-Fi Network N\fme (SSID)
10-digit Wi-Fi P\fssword (Wireless Network Ke\b)
Power
Ethernet
Wireless
Phone 1
Phone 2
USB
Bro\fdb\fnd
Service
POWER
ETHERNET
WIRELESS
PHONE 1
PHONE 2
USB
BROADBAND
SERVICE
Set up
Approximate time: 10 minutes1.
Power up  
Approximate time: 1-5 minutes2.
New Wi-Fi setup:
3.
Go Wi- Fi
  Approximate time: 1-5 minutes
Easy Return  
(Refer to return instructions in your kit)4.