BEKO WKD 23560 R User Manual
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27 EN No water can be seen in the machine during washing.This is not a problem. The water level is not visible from the outside of the machine. The door is jammed. Water level might be above the lower level of the door. Run either the “Pump” or “Spin” program. Machine might be heating up the water or it may be at the spinning cycle. Wait until the process is over. Due to electrical safety mechanism, the door can only be opened a few minutes after the program has stopped. Wait until the process is over. Machine fills with water when a process is cancelled. Inside of machine may be hot. For safety reasons, water should be cycled in and out a couple times. Washing time takes longer than the time specified in the manual Water pressure may be low. The machine will wait until there is a sufficient amount of water, which may lengthen the washing time to avoid poor washing results due to insufficient water. Supply voltage may be low. Washing time is lengthened to avoid poor washing results when the supply voltage is low. Input temperature of water may be low. Cycle time lengthens to heat up the water when the input water is cold. Also, washing time can be lengthened to avoid poor washing results. There may be an imbalance of laundry in the machine. The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum. The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun. No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment. Number of rinses and/or amount of rinse water might have increased. Water amount is increased to obtain a better rinse and a rinse cycle is added when necessary.
28 EN It continuously washes. Remaining time does not count down.In the case of a paused countdown while taking in water: Timer will not countdown until the machine is filled with the correct amount of water. The machine will wait until there is a sufficient amount of water to avoid poor washing results due to lack of water. Then the timer will start to count down. In the case of a paused countdown at the heating step: Time will not count down until the selected temperature for the program is reached In the case of a paused countdown at the spinning step: There may be an imbalance of laundry in the machine. The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum. The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun. No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment. It continuously spins. Remaining time does not count down. There may be an imbalance of laundry in the machine. The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum. The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun. No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment. It did not spin. There may be an imbalance of laundry in the machine. Therefore, the program might have been completed without spinning. The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum. The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun. No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment. The machine will not spin if the water has not completely drained. - Check the filter. - Check the drain hose. Washing performance is poor: Laundry turns gray - Using insufficient amount of detergent for a long time, - Washing at low temperatures for a long time, - Using insufficient amount of detergent for hard waters (soil can stick to the laundry), - Using excessive amount of detergent (detergent can stick to the laundry). - Use the recommended amount of detergent appropriate for water hardness and the laundry. - Select the proper temperature for the laundry to be washed. - If the water hardness is high, using an insufficient amount of detergent can cause laundry to turn gray over time. - It is difficult to eliminate such grayness once it occurs.
29 EN Washing performance is poor: Stain could not be removed, not cleaned. Laundry could not be whitened.Insufficient amount of detergent used. Use recommended amount of detergent appropriate for the laundry. Excessive laundry loaded into machine Do not load the machine in excess. Wrong program and temperature might have been selected. Select the proper program and temperature for the laundry to be washed. Improper detergent may have been used. Wrong type of detergent used. Put the detergent in the correct compartment. Do not mix detergent with bleaching agents. Washing performance is poor: Oily stains appear on laundry. Oily accumulations on the drum may have stuck to the laundry. Such odors and bacteria layers may be formed on the drum as a result of continuous washing at lower temperatures and/or in short programs. Leave the detergent dispenser drawer as well as the loading door of the machine ajar after each washing. Thus, a humid environment favorable for bacteria cannot be created inside the machine. Machine must be operated empty either at 60°C or 90°C program with detergent every 6 months. Washing performance is poor: Bad odor Oily accumulations on the drum may have stuck to the laundry. Machine must be operated empty either at 60°C or 90°C program with detergent every 6 months. Color of the clothes faded. Excessive laundry might have been loaded in. Do not overload the machine. Detergent may have gotten damp. Store detergent in a closed and dry place. Do not keep them under high temperatures. A higher temperature might have been selected. Select the proper program and temperature according to the type and soiling degree of the laundry. It does not rinse well. The amount, brand and storage conditions of the detergent used might not be appropriate. Store detergent in a closed and dry place. Do not keep them under high temperatures. Detergent might have been put in the wrong compartment. If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step. Machine filter may be clogged. Check the filter. Drain hose may be folded. Check the drain hose. Intermediate spins may be skipped. There may be an imbalance of laundry in the machine. The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun. No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
30 EN Clothes stiffened.Insufficient amount of detergent used. If the water hardness is higher, using insufficient amount of detergent can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness. The detergent may have been placed into the wrong compartment; the detergent may be mixed with the softener. If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step. Softener should not come into contact with detergent when being added. Wash and clean the drawer with hot water. Clothes do not smell like the softener. Insufficient amount of detergent used. If the water hardness is higher, using insufficient amount of detergent can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness. The detergent may have been placed into the wrong compartment; the detergent may be mixed with the softener. If detergent is put in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step. Softener should not come into contact with detergent when being added. Wash and clean the drawer with hot water. Detergent residue in the dispensing drawer. Detergent may have been put in wet dispenser drawer. Dry the detergent drawer before putting in detergent. Detergent may have gotten damp. Store detergent in a closed and dry place. Do not keep them under high temperatures. Water pressure might be low The detergent in the main wash compartment might have gotten wet while taking in the prewash water.. The detergent dispenser outlet (holes) may have a problem. There might be problems with the detergent dispenser valves. Detergent might be mixed with the bleaching agent. Softener should not come into contact with detergent when being added. There is detergent left on the laundry. Excessive laundry might have been loaded in. Do not load the machine in excess. Wrong program and temperature might have been selected. Select the proper program and temperature for the laundry to be washed. Wrong detergent may have been used. Use wool detergents for woolens.
31 EN There is too much foam. You may not be using proper detergent for automatic washing machines. Use only automatic washing machine detergents in your washing machine. Excessive amount of detergent may have been used. Use only sufficient amount of detergent. Too much detergent may have been used for a small amount of lightly soiled laundry. Use only sufficient amount of detergent. Detergent may have been stored improperly. Store detergent in a closed and dry location. Do not store in excessively hot places. Type of material being washed (lace items will cause excessive foam due to their meshed structure). Use smaller amounts of detergent for lace items. Detergent might have been put in the wrong compartment. If you put detergent in the prewash compartment although you have not selected a prewash cycle, the machine can take this detergent during rinsing or softener step. Softener being released early. You may have added too much softener. The detergent dispenser might be problematic. Water may be siphoned (pulling the softener into the washer early) during the fill or rinse cycles. There might be problems with the valves. Machine does work. No light is on.The plug might not be plugged in the mains outlet. Plug should be checked. Fuse may have blown. Fuse should be checked. Electricity may be cut off. Power should be checked. The “On/Off” button might have not been pressed. This button must be pressed. The machine did not start after the program was selected and the "Start/ Pause/Cancel" button was pressed. The front door may be ajar. “Washing” and "Start/ Pause/Cancel" lights are flashing after the program is started. Water may have been cut off. You can restart your machine by pressing the "Start/Pause/Cancel" button for a short time after ensuring that the water is not cut off.
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