BEKO WKD 75100 User Manual

							EN25
Detergent drawer
Remove any powder residue buildup in 
the	drawer.	To	do	this;
1.	 Press	the	dotted	point	on	the	siphon in the softener compartment 
and pull towards you until the 
compartment is removed from the 
machine.
C  If more than a normal amount of 
water and softener mixture starts to 
gather in the softener compartment, 
the siphon must be cleaned.
2.  Wash the dispenser drawer 
and the siphon with plenty of 
lukewarm water in a washbasin. 
Wear protective gloves or use an 
appropriate brush to avoid touching 
the residues in the drawer when 
cleaning.
3.  Replace the drawer into its housing 
after cleaning.  Check if the siphon 
is in its original location.
The door and the drum
After	each	wash:
•	 Check	if	there	are	any	foreign	
substances in the drum.
•	 Open	the	hole	in	the	bellow	with	the	 aid of a toothpick if it is clogged.
C  Foreign metal substances in your 
machine can cause rust stains. In 
such	cases:
  Clean the drum with a stainless steel 
cleaning agent. Never use steel wool 
or wire wool.
Outer cabinet and control 
panel
When	necessary:
•	 Wipe	the	exterior	panels	of	your	
machine with soapy water or mild 
detergent. Dry it with a soft cloth.
•	 Use	only	a	soft	and	damp	cloth	to	 clean the control panel.
C  Never use a sponge or scrubbing 
material. These will damage the 
painted and plastic parts.
Inlet water filters
There is a filter at the end of each 
water intake valve at the back side of 
the machine and also at the end of 
each water intake hose where they 
are connected to the tap. These filters 
prevent the foreign substances and dirt 
in the water to enter into the machine. 
Filters should be cleaned as they get 
dirty.
•	 Close	the	taps.
7  Cleaning and care
 
						

							EN26
•	 Remove	the	nuts	of	the	water	intake	hoses to clean the surfaces of the 
filters on the water intake valves with 
an appropriate brush.
•	 If	the	filters	are	very	dirty,	you	can	 pull them out by means of pliers and 
clean them.
•	 Take	out	the	filters	on	the	flat	 ends of the water intake hoses 
together with the gaskets and clean 
thoroughly under streaming water.
•	 Replace	the	gaskets	and	filters	 carefully and tighten the hose nuts 
by hand.
Draining any remaining water 
and cleaning the pump filter
Filter system in your machine prevents 
solid items such as buttons, coins and 
fabric fibers clogging the pump propeller 
during discharging of the washing 
water. Thus, a good water discharger is 
achieved and the pump life is extended.
•		 If	your	machine	fails	to	drain	the	water, the pump filter may be 
clogged.	You	may	have	to	clean	
it every 2 years or whenever it is 
blocked plugged. Water must be 
drained off to clean the pump filter. 
In addition, water may have to be 
drained off completely in the following 
cases:
•		 before	transporting	the	machine	 (e.g.	when	moving	house)
•		 when	there	is	the	danger	of	frost
In order to clean the dirty filter and 
discharge	the	water;
1- Disconnect or unplug the machine 
from the power supply.
A  There may be water at 90°C in the 
machine. Therefore, the filter must 
be cleaned only after the inside 
water is cooled down to avoid 
hazard of scalding.
2-	Open	the	filter	cap.	The	filter	cap	
may be composed of one or two pieces 
according to the model of your machine.
If it is composed of two pieces, press 
the tab on the filter cap downwards and  pull the piece out towards yourself.
If it is composed of one piece, hold it 
from both sides and open it by pulling 
out.
3- An emergency drain hose is supplied 
with	some	of	our	models.	Others	are	not	
supplied with this item.
If your product is supplied with an 
emergency drain hose, do the following 
as	shown	in	the	figure	below:
•		 Pull	out	the	pump	outlet	hose	from	
its housing.
•		 Place	a	large	container	at	the	end	of	 the hose. Drain the water off into the 
container by pulling out the plug at 
the end of the hose. If the amount 
of water to be drained off is greater 
than the volume of the container, 
replace the plug, pour the water out, 
then resume the draining process.
•		 After	draining	process	is	completed,	
 
						

							EN27
replace the plug into the end of the 
hose and fit the hose back into its 
place.
If your product is not supplied with an 
emergency drain hose, do the following 
as	shown	in	the	figure	below:
•		 Place	a	large	container	in	front	of	the	 filter to receive water flowing from 
the filter.
•		 Loosen	pump	filter	(anticlockwise)	 until water starts to flow out of it. 
Direct the flowing water into the 
container you have placed in front 
of	the	filter.	You	can	use	a	piece	of	
cloth to absorb any spilled water.
•		 When	there	is	no	water	left,	turn	the	 pump filter until it is completely loose 
and remove it.
•		 Clean	any	residues	inside	the	filter	 as well as fibers, if any, around the 
propeller region.
•		 If	your	product	has	a	water	jet	 feature, be sure to fit the filter into 
its housing in the pump. Never force 
the filter while replacing it into its 
housing. Fit the filter fully into its 
housing;	otherwise,	water	may	leak	
from the filter cap.
4- Close the filter cap.
Close the two-piece filter cap of your 
product by pushing the tab on it.
Close the one-piece filter cap of your 
product by fitting the tabs on the bottom 
into their positions and pushing the 
upper part of it.
 
						

							EN28
ProblemCause Explanation / Suggestion
Program	
cannot be 
started or 
selected. Machine	may	have	
switched to self 
protection mode due to 
an infrastructure problem 
(such as line voltage, 
water	pressure,	etc.).
Reset	your	machine	by	pressing	“Start/Pause/
Cancel”	button	for	3	seconds.	(see,	Cancelling	
a	Program)
Water in the 
machine. There may be some water 
in your machine when you 
receive it. This is from the 
quality control process 
and is normal.
It is not harmful to your machine.
There is water 
coming from 
the bottom of 
the machine. There might be problems 
with hoses or the pump 
filter. Be sure the seals of the water inlet hoses are 
securely fitted.
Tightly attach the drain hose to the waste pipe 
or sink.
Make	sure	that	the	pump	filter	is	completely	
closed.
Machine	does	
not fill with 
water. Tap may be turned off.
Open	the	inlet	water	taps	fully.
Water inlet hose might be 
bent. Straighten the water intake hose.
Water inlet filter might be 
clogged. Clean the water intake filter.
The door may be ajar. Close the door.
Machine	does	
not discharge 
water. Water outlet hose might 
be clogged or twisted.
Clean or straighten the hose.
Pump	filter	may	be	
clogged. Clean the pump filter.
Machine	
vibrates or 
shakes. Machine	feet	might	
require adjustment.
Adjust the machine feet.
Transportation safety 
bolts might have not been 
removed. Remove the transportation safety bolts.
There may be a small 
amount of laundry in the 
machine. Add more laundry to the machine.
The machine may be 
overloaded or the clothes 
may be distributed 
unevenly. Reduce the amount of laundry in the machine 
or balance the load by hand.
There machine might be 
touching a solid surface Ensure that nothing touches the machine.
Machine	
stopped 
shortly after 
the program 
started. Machine	can	stop	
temporarily due to low 
voltage.
It will resume operating when the voltage is 
back to the normal level.
8  Troubleshooting
 
						

							EN29
The water 
being taken 
in is directly 
discharged.Improper position of the 
drain hose.
Connect the water draining hose as described 
in the operation manual.
No water can 
be seen in 
the machine 
during 
washing. This is not a problem. The 
water level is not visible 
from the outside of the 
machine.
The door is 
jammed. Water level might be 
above the lower level of 
the door.
Run	either	the	“Pump”	or	“Spin”	program.
Machine	might	be	heating	
up the water or it may be 
at the spinning cycle. Wait until the process is over.
Due to electrical safety 
mechanism, the door can 
only be opened a few 
minutes after the program 
has stopped. Wait until the process is over.
Machine	fills	
with water 
when a 
process is 
cancelled. Inside of machine may be 
hot.
For safety reasons, water should be cycled in 
and out a couple times.
Washing time 
takes longer 
than the time 
specified in the 
manual Water pressure may be 
low.
The machine will wait until there is a sufficient 
amount of water, which may lengthen the 
washing time to avoid poor washing results due 
to insufficient water.
Supply voltage may be 
low. Washing time is lengthened to avoid poor 
washing results when the supply voltage is low.
Input temperature of 
water may be low. Cycle time lengthens to heat up the water when 
the input water is cold. Also, washing time can 
be lengthened to avoid poor washing results.
There may be an 
imbalance of laundry in 
the machine. The automatic spin correction system might 
have been activated due to the unbalanced 
distribution of the laundry in the drum.
The laundry in the drum may be clustered 
(bundled	laundry	in	a	bag).	Laundry	should	be	
rearranged and re-spun.
No spinning is performed when the laundry is 
not evenly distributed in the drum to prevent 
any damage to the machine and to its 
environment.
Number of rinses and/
or amount of rinse water 
might have increased. Water amount is increased to obtain a 
better rinse and a rinse cycle is added when 
necessary.
 
						

							EN30
It continuously 
washes.
Remaining 
time does not 
count down.In the case of a paused 
countdown while taking in 
water:
Timer will not countdown 
until the machine is filled 
with the correct amount 
of water.
The machine will wait until there is a sufficient 
amount of water to avoid poor washing results 
due to lack of water. Then the timer will start to 
count down.
In the case of a paused 
countdown at the heating 
step:
Time will not count 
down until the selected 
temperature for the 
program is reached
In the case of a paused 
countdown at the 
spinning	step:
There may be an 
imbalance of laundry in 
the machine. The automatic spin correction system might 
have been activated due to the unbalanced 
distribution of the laundry in the drum.
The laundry in the drum may be clustered 
(bundled	laundry	in	a	bag).	Laundry	should	be	
rearranged and re-spun.
No spinning is performed when the laundry is 
not evenly distributed in the drum to prevent 
any damage to the machine and to its 
environment.
It continuously 
spins.
Remaining 
time does not 
count down. There may be an 
imbalance of laundry in 
the machine. The automatic spin correction system might 
have been activated due to the unbalanced 
distribution of the laundry in the drum.
The laundry in the drum may be clustered 
(bundled	laundry	in	a	bag).	Laundry	should	be	
rearranged and re-spun.
No spinning is performed when the laundry is 
not evenly distributed in the drum to prevent 
any damage to the machine and to its 
environment.
It did not spin. There may be an 
imbalance of laundry in 
the machine. Therefore, 
the program might have 
been completed without 
spinning. The automatic spin correction system might 
have been activated due to the unbalanced 
distribution of the laundry in the drum.
The laundry in the drum may be clustered 
(bundled	laundry	in	a	bag).	Laundry	should	be	
rearranged and re-spun.
No spinning is performed when the laundry is 
not evenly distributed in the drum to prevent 
any damage to the machine and to its 
environment.
The machine will not 
spin if the water has not 
completely drained.  - Check the filter.
 - Check the drain hose.
 
						

							EN31
Washing 
performance is 
poor:
Laundry turns 
gray - Using insufficient 
amount of detergent for a 
long time,
 - Washing at low 
temperatures for a long 
time,
 - Using insufficient 
amount of detergent for 
hard waters (soil can stick 
to	the	laundry),
 - Using excessive amount 
of detergent (detergent 
can	stick	to	the	laundry).  - Use the recommended amount of detergent 
appropriate for water hardness and the laundry.
 - Select the proper temperature for the laundry 
to be washed.
 - If the water hardness is high, using an 
insufficient amount of detergent can cause 
laundry to turn gray over time.
 - It is difficult to eliminate such grayness once 
it occurs.
Washing 
performance is 
poor:
Stain could not 
be removed, 
not cleaned.
Laundry 
could not be 
whitened. Insufficient amount of 
detergent used.
Use recommended amount of detergent 
appropriate for the laundry.
Excessive laundry loaded 
into machine Do not load the machine in excess.
Wrong program and 
temperature might have 
been selected. Select the proper program and temperature for 
the laundry to be washed.
Improper detergent may 
have been used.
Wrong type of detergent 
used. Put	the	detergent	in	the	correct	compartment.
Do not mix detergent with bleaching agents.
Washing 
performance is 
poor:
Oily	stains	
appear on 
laundry. Oily	accumulations	on	the	
drum may have stuck to 
the laundry. Such odors and bacteria layers may be formed 
on the drum as a result of continuous washing 
at lower temperatures and/or in short programs. 
Leave the detergent dispenser drawer as well 
as the loading door of the machine ajar after 
each washing. Thus, a humid environment 
favorable for bacteria cannot be created inside 
the machine.
Machine	must	be	operated	empty	either	at	
60°C or 90°C program with detergent every 6 
months.
Washing 
performance is 
poor:
Bad odor Oily	accumulations	on	the	
drum may have stuck to 
the laundry.
Machine	must	be	operated	empty	either	at	
60°C or 90°C program with detergent every 6 
months.
Color of the 
clothes faded. Excessive laundry might 
have been loaded in.
Do not overload the machine.
Detergent may have 
gotten damp. Store detergent in a closed and dry place. Do 
not keep them under high temperatures.
A higher temperature 
might have been selected. Select the proper program and temperature 
according to the type and soiling degree of the 
laundry.
 
						

							EN32
It does not 
rinse well.The amount, brand and 
storage conditions of the 
detergent used might not 
be appropriate.
Store detergent in a closed and dry place. Do 
not keep them under high temperatures.
Detergent might have 
been put in the wrong 
compartment. If detergent is put in the prewash compartment 
although prewash cycle is not selected, the 
machine can take this detergent during rinsing 
or softener step.
Machine	filter	may	be	
clogged. Check the filter.
Drain hose may be folded. Check the drain hose.
Intermediate spins may be 
skipped. There may be an imbalance of laundry in the 
machine.
The laundry in the drum may be clustered 
(bundled	laundry	in	a	bag).	Laundry	should	be	
rearranged and re-spun.
No spinning is performed when the laundry is 
not evenly distributed in the drum to prevent 
any damage to the machine and to its 
environment.
Clothes 
stiffened. Insufficient amount of 
detergent used.
If the water hardness is higher, using insufficient 
amount of detergent can cause the laundry to 
become stiff in time. Use appropriate amount of 
detergent according to the water hardness.
The detergent may have 
been placed into the 
wrong	compartment;	the	
detergent may be mixed 
with the softener. If detergent is put in the prewash compartment 
although prewash cycle is not selected, the 
machine can take this detergent during rinsing 
or softener step.
Softener should not come into contact with 
detergent when being added.
Wash and clean the drawer with hot water.
Clothes do not 
smell like the 
softener. Insufficient amount of 
detergent used.
If the water hardness is higher, using insufficient 
amount of detergent can cause the laundry to 
become stiff in time. Use appropriate amount of 
detergent according to the water hardness.
The detergent may have 
been placed into the 
wrong	compartment;	the	
detergent may be mixed 
with the softener. If detergent is put in the prewash compartment 
although prewash cycle is not selected, the 
machine can take this detergent during rinsing 
or softener step.
Softener should not come into contact with 
detergent when being added.
Wash and clean the drawer with hot water.
 
						

							EN33
Detergent 
residue in the 
dispensing 
drawer.Detergent may have been 
put in wet dispenser 
drawer.
Dry the detergent drawer before putting in 
detergent.
Detergent may have 
gotten damp. Store detergent in a closed and dry place. Do 
not keep them under high temperatures.
Water pressure might be 
low
The detergent in the main 
wash compartment might 
have gotten wet while 
taking in the prewash 
water.. The	detergent	dispenser	outlet	(holes)	may	have	
a problem. 
There might be problems with the detergent 
dispenser valves.
Detergent might be mixed 
with the bleaching agent. Softener should not come into contact with 
detergent when being added.
There is 
detergent left 
on the laundry. Excessive laundry might 
have been loaded in.
Do not load the machine in excess.
Wrong program and 
temperature might have 
been selected. Select the proper program and temperature for 
the laundry to be washed.
Wrong detergent may 
have been used. Use wool detergents for woolens.
There is too  much foam. You	may	not	be	using	
proper detergent for 
automatic washing 
machines.
Use only automatic washing machine 
detergents in your washing machine.
Excessive amount of 
detergent may have been 
used. Use only sufficient amount of detergent.
Too much detergent 
may have been used for 
a small amount of lightly 
soiled laundry. Use only sufficient amount of detergent.
Detergent may have been 
stored improperly. Store detergent in a closed and dry location. Do 
not store in excessively hot places.
Type of material being 
washed (lace items will 
cause excessive foam due 
to	their	meshed	structure). Use smaller amounts of detergent for lace 
items.
Detergent might have 
been put in the wrong 
compartment. If you put detergent in the prewash 
compartment although you have not selected 
a prewash cycle, the machine can take this 
detergent during rinsing or softener step.
Softener being released 
early. You	may	have	added	too	much	softener. 
The detergent dispenser might be problematic. 
Water may be siphoned (pulling the softener 
into	the	washer	early)	during	the	fill	or	rinse	
cycles. 
There might be problems with the valves.
 
						

							Machine	does	work.	
Nothing is displayed on 
the screen.The plug might not be 
plugged in the mains 
outlet.
Check the plug.
Fuse may have blown. Check the fuse.
Electricity may be cut 
off. Check the supply power.
The	“On/Off”	button	
might have not been 
pressed. Press	this	button.
The machine did not 
start after the program 
was selected and the 
“Start/Pause/Cancel”	
button was pressed. The front door may be 
ajar.
 
The Rinse Symbol 
amongst	the	Program	
Indicator Symbols is 
flashing. (Subject to the 
model of your machine, 
water cut-off symbol 
may	light	up	too) Water may have been 
cut off.
You	can	restart	your	machine	by	
pressing	the	“Start/Pause/Cancel”	
button for a short time after ensuring 
that the water is not cut off.