Belkin Router F5D7234-4user Manual

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Man Ually Conf IGURInG n eTW oRK s eTTI nG s
Manually Configuring network a dapters in Mac os X
3�   Select “Built-in Ethernet”  (1) next to “Show” in the “Network”  menu.
4 �   Select the “TCP/IP” tab  (2). Next to “Configure:”  (3), you should see 
“Manually” or “Using DHCP”. If you do not, check the PPPoE tab 
(4)  to make sure that “Connect using PPPoE” is NOT selected. If it 
is, you will need to configure your Router for a PPPoE connection 
type using your user name and password.
1�    Click on the “System 
Preferences” icon.
2 �   Select “Network” from the “System Preferences” menu.
(1) 
(3)  (4)  (2)  
						

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5�   If “Manually” is selected, 
your Router will need to 
be set up for a static IP 
connection type. Write the 
address information in the 
table below. You will need 
to enter this information into 
the Router. 
(1) 
(3)  (4)  (2) 
6�   If not already selected, select “Using DHCP” next to “Configure:” 
(3), then click “Apply Now”.
y our network adapter(s) are now configured for use with the Router �  
						

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ReCo MM ended Web bR oW se R s eTTI nG s 
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In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the 
Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section.
Internet e xplorer 4�0 or Higher
1�  Start your web browser. Select “Tools” then “Internet Options”.
2�   In the “Internet Options” screen, there are three selections: “Never 
dial a connection”, “Dial whenever a network connection is not 
present”, and “Always dial my default connection”. If you can make 
a selection, select “Never dial a connection”. If you cannot make a 
selection, go to the next  step.  
						

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Re Co MM ended Web bR oW se R s eTTI nG s 
3�  Under the “Internet Options” screen, click on “Connections” and 
select “L AN Settings…”.
4 �  Make sure there are no check marks next to any of the displayed 
options: “Automatically detect settings”, “Use automatic 
configuration script”, and “Use a proxy server”. Click “OK”. Then 
click “OK” again in the “Internet Options” page.  n
etscape® n avigator® 4 �0 or Higher
1�  Start Netscape. Click on “Edit” then “Preferences”.
2 �  In the “Preferences” window, click on “Advanced” then select 
“Proxies”. In the “Proxies” window, select “Direct connection to 
the Internet”.  
						

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Problem: 
Installation CD does not automatically start.
s olution:
If the CD-ROM does not start the Setup Assistant automatically, it could 
be that the computer is running other applications that are interfering 
with the CD drive. 
1�  If the Setup Assistant screen does not appear 
within 15 –20 seconds, open up your CD-ROM 
drive by double-clicking on the “My Computer” 
icon that is located on your desktop.
2 �  Next, double-click on the CD-ROM drive that the Setup Assistant 
Software CD has been placed in to start the installation.
3�  The Setup Assistant should start within a few seconds. If, instead, 
a window appears showing the files on the CD, double-click on the 
icon labeled “SetupAssistant.exe”.
4 �  If the Setup Assistant still does not start, reference the section 
titled “Manually Configuring Network Settings” (page 76 of this 
User Manual) for an alternate setup  method.  
						

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Problem:
The Setup Assistant cannot find my Router.
solution: 
If the Setup Assistant is not able to find the Router during the installation 
process, please check the following items:
1�  If the Setup Assistant is not able to find the Router during the 
installation process, there may be third-party firewall software 
installed on the computer attempting to access the Internet. 
Examples of third-party firewall software are ZoneAlarm, 
BlackICE PC Protection, McAfee Personal Firewall, and Norton 
Personal  Firewall. 
If you do have firewall software installed on your computer, please make 
sure that you properly configure it. You can determine if the firewall 
software is preventing Internet access by temporarily turning it off. If, 
while the firewall is disabled, Internet access works properly, you will 
need to change the firewall settings to function properly when it is 
turned on. 
Please refer to the instructions provided by the publisher of your 
firewall software for instructions on configuring the firewall to allow 
Internet  access. 2
�  Unplug power to the Router for 10 seconds, and then plug the 
power back into the Router. Ensure that the Router’s Power light is 
on; it should be solid green. If not, check to make sure that the AC 
adapter is correctly connected to the Router and plugged into a 
wall outlet.
3 �  Ensure that you have a cable (use the cable included with the 
Router) connected between (1) the network (Ethernet) port on the 
back of the computer and (2) one of the L AN ports, labeled “1” 
through “4”, on the back of the Router. 
note:  The computer should NOT be connected to the port labeled 
“Modem” on the back of the Router.
4 �  Try shutting down and restarting your computer, then rerunning the 
Setup Assistant. 
If the Setup Assistant is still unable to find the Router, reference 
the section titled “Manually Configuring Network Settings” for 
installation  steps.  
						

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Problem:
The Setup Assistant cannot connect my Router to the Internet. 
solution:
If the Setup Assistant is not able to connect the Router to the Internet, 
please check the following items:
1�  Use the troubleshooting suggestions within the Setup Assistant. 
If the troubleshooting screen does not open automatically, click 
on the “Troubleshoot” button in the lower, right-hand corner of the 
Setup Assistant window.
2 �  If your ISP requires a user name and password, make sure that you 
have typed in your user name and password correctly. Some user 
names require that the ISP’s domain be at the end of the name. 
Example: “[email protected]”. The “@myisp.com” part of the 
user name may need to be typed as well as your user name. 
If you continue to have no Internet connection, reference the section 
titled “Manually Configuring Network Settings” (page 76 of this User 
Manual) for alternate setup method. Problem:
•	
The Setup Assistant completed installation, but my web browser 
doesn’t work.
•	 I am unable to connect to the Internet. The Router’s “Modem” light 
is off and the “Internet” light is blinking. 
s olution:
If you cannot connect to the Internet, the “Modem” light is off, and the 
“Internet” light is blinking, the problem may be that your modem and 
Router are not connected properly.  
1�  Make sure the network cable between the modem and the Router 
is connected. We strongly recommend using the cable that was 
supplied with your cable or DSL modem for this purpose. The 
cable should be connected at one end to the Router’s “Modem” 
port, and at the other end to the network port on your modem. 
2 �  Unplug the cable or DSL modem from its power source for three 
minutes. After three minutes, plug the modem back into its 
power source. This may force the modem to properly recognize 
the Router.
3 �  Unplug the power to your Router, wait 10 seconds, and then 
reconnect the power. This will cause the Router to reattempt 
communication with the modem. 
If the “Modem” light on the Router is not lit after completing these steps, 
please contact Belkin Technical Support.
4 �  Try shutting down and restarting your computer.  
						

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Problem:
•	 The Setup Assistant completed installation, but my web browser 
doesn’t work.
•	 I am unable to connect to the Internet. The Router’s “Modem” light 
is on and the “Internet” light is blinking.
s olution: 
If you cannot connect to the Internet, the “Modem” light is on, and the 
“Internet” light is blinking, the problem may be that your connection type 
may not match the ISP’s connection. 
•	 If you have a “static IP address” connection, your ISP must assign 
you the IP address, subnet mask, and gateway address. Please 
refer to the section entitled “Alternate Setup Method” for details on 
changing this setting. 
•	 If you have a “PPPoE” connection, your ISP will assign you a user 
name and password and sometimes a service name. Make sure the 
Router connection type is configured to PPPoE and the settings 
are entered properly. Please refer to the section entitled “Alternate 
Setup Method” for details on changing this setting. 
•	 You may need to configure your Router to meet the specific 
requirements of your ISP. To search our Knowledge Base for 
ISP-specific issues, go to: http://web.belkin.com/support and type 
in “ISP”.
If you are still unable to access the Internet after verifying these settings, 
please contact Belkin Technical Support.  Problem:
•	
The Setup Assistant completed, but my web browser doesn’t work.
•	 I am unable to connect to the Internet. The “Modem” light on my 
Router is blinking and the “Internet” light is solid.
s olution: 
If the “Modem” light is blinking and the “Internet” light is solid, but 
you are unable to access the Internet, there may be third-party firewall 
software installed on the computer attempting to access the Internet. 
Examples of third-party firewall software are ZoneAlarm, BlackICE PC 
Protection, McAfee Personal Firewall, and Norton Personal Firewall. 
If you do have firewall software installed on your computer, please make 
sure that you properly configure it. You can determine if the firewall 
software is preventing Internet access by temporarily turning it off. If, 
while the firewall is disabled and Internet access works properly, you 
will need to change the firewall settings to function properly when it is 
turned on.
Please refer to the instructions provided by the publisher of your 
firewall software for instructions on configuring the firewall to allow 
Internet  access.
If you are still unable to access the Internet after disabling any firewall 
software, please contact Belkin Technical Support.  
						

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Problem:
I can’t connect to the Internet wirelessly.
solution:
If you are unable to connect to the Internet from a wireless computer, 
please do the following:
1�  Look at the lights on your Router. Your Belkin Router’s lights should 
be as follows: 
  • The “Power” light should be on. 
  • The “Internet” light should be on. 
  • The “Modem” light should be either on or blinking.
2 �  Open your wireless utility software by clicking on the icon in the 
system tray at the bottom, right-hand corner of the screen. If you 
are also using a Belkin Wireless Card or Adapter with this Router, 
the tray icon should look like this:  3
�  The exact window that opens will vary depending on the model of 
wireless card you have; however, any of the utilities should have 
a list of “Available Networks”—those wireless networks it can 
connect to. 
d oes the name of your wireless network appear in the results? 
Yes, my network name is listed—go to the troubleshooting solution 
titled “I can’t connect to the Internet wirelessly, but my network name 
is  listed”.
No, my network name is not listed—go to the troubleshooting solution 
titled “I can’t connect to the Internet wirelessly, and my network name is 
not listed”.  
						

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Problem:
I can’t connect to the Internet wirelessly, but my network name is listed.
solution:
If the name of your network is listed in the “Available Networks” list, 
please follow the steps below to connect wirelessly:
1�  Click on the correct network name in the “Available Networks” list. 
2 �  If the network has security (encryption) enabled, you will need to 
enter the network key. For more information regarding security, 
see the section entitled “Securing your Wi-Fi Network” in this 
User  Manual. 
3 �  Within a few seconds, the tray icon in the lower, left-hand corner of 
your screen should turn green, indicating a successful connection 
to the network.  Problem:
I can’t connect to the Internet wirelessly, and my network name is 
not 
listed.
s olution:
If the correct network name is not listed under “Available Networks” 
in the wireless configuration utility, please attempt the following 
troubleshooting steps: 
1�  Temporarily move your computer, if possible, five to 10 feet away 
from the Router. Close the wireless configuration utility, and reopen 
it. If the correct network name now appears under “Available 
Networks”, you may have a range or interference problem. Please 
see the suggestions discussed in the section titled “Placement of 
your Router for Optimal Performance” in this User Manual. 
2 �  Using a computer that is connected to the Router through a 
network cable (as opposed to wirelessly), ensure that “Broadcast 
SSID” is enabled. This setting is found on the Router’s wireless 
“Channel and SSID” configuration page. 
If you are still unable to access the Internet after completing these steps, 
please contact Belkin Technical Support.