BenQ E900hda User Manual
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31 How to adjust your monitor Audio menu 1. Press the MENU key to display the main menu. 2. Press the or keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button. ItemFunctionOperationRange Volume Adjusts the audio volume Press the key to increase the volume and press the key to decrease the volume. Mute Mutes the audio inputPress the or keys to change the settings.• ON • OFF Audio Select (not available for E2200HDA, E900HD, and E900HDA) Allow users to select the audio source or let the monitor detect it automaticallyPress the or keys to change the settings.• PC Audio • HDMI Audio • Auto Detect
32 How to adjust your monitor System menu 1. Press the MENU key to display the main menu. 2. Press the or keys to select SYSTEM and then press the ENTER key to enter the menu. 3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the or keys to make adjustments or selections. 5. To return to the previous menu, press the MENU button. ItemFunctionOperationRange Input Use this to change the input to that appropriate to your video cable connection type.Press the or keys to change the settings. • DVI • D-sub • HDMI OSD Settings - Press ENTER to enter the OSD Settings menu. Language Sets the OSD menu language.Press the or keys to change the settings. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • French • German • Italian • Spanish • Polish • Japanese • Czech • Traditional Chinese • Hungarian • Simplified Chinese • Serbo-Croatian • Romanian • Dutch • Russian • Swedish • Portuguese
33 How to adjust your monitor *DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. H. Position Adjusts the horizontal position of the OSD menu. Press the or keys to change the settings. 0 to 100 V. Position Adjusts the vertical position of the OSD menu.0 to 100 Display Time Adjusts the display time of the OSD menu.• 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. • 30 Sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled.Press the or keys to change the settings. To unlock the OSD controls when the OSD is preset to be locked, press and hold the ’MENU key for 15 seconds to enter the OSD Lock option and make changes. Alternatively, you may use the or keys to select ’OFF’ in the OSD Lock submenu from the ’OSD Settings’ menu, and all OSD controls will be accessible. • YES • NO Press MENU to leave the OSD Settings menu. DDC/CI* Allows the monitor settings to be set through the software on the PC.Press the ENTER key to select this option. Press the or keys to change the settings.• ON • OFF Information Displays the current monitor property settings.Press the ENTER key to select this option. HDMI Auto Switch (not available for E2200HDA, E900HD, and E900HDA)When this function is activated, HDMI port will be in the input auto select loop.Otherwise, HDMI can only be selected by input select or by hot key.Press the ENTER key to select this option. Press the or keys to change the settings.• ON • OFF Reset All Resets all mode, color and geometry settings to the factory default values.Press the or keys to change the settings. • YES • NO
34 Troubleshooting 7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the native resolution. Pixel errors can be seen: One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. •Clean the LCD screen. •Cycle power on-off. •These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology. The image has a faulty coloration: It has a yellow, blue or pink appearance. Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” message box to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. No image can be seen: Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “ Preset display modes” section from the link Adjusting the Screen Resolution. Faint shadow from the static image displayed is visible on the screen: •Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use. •Use a screensaver to prevent the occurrence of image retention.
35 Troubleshooting Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers: Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 30 for details. The image is displaced in one direction: Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible: •To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes. •Alternatively, you may use the or keys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]