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BenQ Mk2443 Users Manual

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    							English
    58 Reference
    Trouble shooting
    There are many external influences and circumstances beyond the control of BenQ which may 
    be causing problems with your display. Some of the more common and user fixable problems 
    are listed below for your information.
    Please check the following list before calling your nearest BenQ Customer Service Center, and 
    attempt the following steps to diagnose and fix the problem yourself:
    Symptoms Possible causes
    The display does not
    turn ON •	Check	that	the	power	plug	is	securely	inserted	into	both	the	AC-
    IN socket on the display and the wall outlet, and that the wall 
    outlet is switched on (if switched).
    •	Check	that	power	is	available	from	the	power	outlet	by	trying	 another known working appliance (e.g. desk lamp) from that 
    same power outlet.
    There is no picture or
    sound •	Check	that	the	display	is	turned	on	(The	power	indicator	should	
    be blue).
    •	Try	a	different	input	source	to	confirm	if	the	symptom	is	still	 present or whether the source is at fault.
    •	Check	for	mis-connection	of	cables	for	that	input.
    •	Adjust	the	volume	control	to	check	that	isn't	turned	down.
    •	Make	sure	that	the	Speaker	Out	option	in	the	Audio	menu	is	not	 set to Off.
    Improper screen
    position or size •	Try	selecting	a	different	aspect	ratio.
    •	Try	a	different	input	source	to	confirm	if	the	symptom	is	still	
    present or whether the source is at fault.
    The image appears
    distorted •	Ensure	the	display's	aspect	ratio	is	correctly	set	to	suit	the	image	
    source.
    •	Try	a	different	input	source	to	confirm	if	the	symptom	is	still	 present or whether the source is at fault.
    "Not	supported"
    appears The PC VGA output signal resolution is set too high. 1920 × 1080 @ 
    60Hz is the highest acceptable PC timing.
     
    						
    							English
     Reference    59
    WEEE directive
    Disposal of Waste Electrical and Electronic Equipment by users 
    in private households in the European Union.
    This symbol on the product or on the packaging indicates that 
    this can not be disposed of as household waste. You must dispose 
    of your waste equipment by handling it over to the applicable 
    take-back scheme for the recycling of electrical and electronic 
    equipment. For more information about recycling of this 
    equipment, please contact your city office, the shop where you 
    purchased the equipment or your household waste disposal service. 
    The recycling of materials will help to conserve natural resources 
    and ensure that it is recycled in a manner that protects human 
    health and environment.
    CE DOC
    DECLARATION OF CONFORMITY
    This device complies with the requirements set out in the Council 
    Directives on the Approximation of the Laws of the Member 
    States relating Electromagnetic Compatibility (2004/108/EC) , 
    Low Voltage Directive (2006/95/EC), the Restriction of The Use 
    of Certain Hazardous Substances in Electrical And Electronic 
    Equipment Directive (2002/95/EC), Turkish EEE Directive, 
    Commission Regulation (EC) No 642/2009 implementing Directive 
    2005/32/EC of the European Parliament and of the Council with 
    regard to ecodesign requirements for televisions, and the Directive 
    2009/125/EC of the European parliament and of the council 
    establishing a framework for the setting of ecodesign requirements 
    for energy-related products.
     
    						
    							EnglishMarking for the content condition of chemicals
    Coarse 
    Classification Chemical Substance Table
    Pb Hg CdCr6+ PBBsPBDEs
    Front bezel ¡¡¡¡¡¡
    Back-cover ¡¡¡¡¡¡
    LCD panel ¡exempted
    ¡¡¡¡
    Power PCBA exempted
    ¡¡¡¡¡
    Main PCBA exempted
    ¡¡¡¡¡
    Keypad-PCBA ¡¡¡¡¡¡
    Stand ¡¡¡¡¡¡
    Power cord ¡¡¡¡¡¡
    I/O cable ¡¡¡¡¡¡
    *:PWBA consisted of bare printed circuit board, soldering and its surface-mounted 
    elements, such as resistors, capacitors, arrays, connectors, chips, etc.
    NOTE 1: The “ ¡”indicates that the percentage content of the substance to be calculated is 
    not exceeding the reference percentage content of EU RoHS directive (2002/95/
    EC).
    NOTE 2: The “exempted” item means that the specified chemical substance corresponds to  the items exempted by the EU RoHS directive (2002/95/EC).
    NOTE 3: The content of Mercury:  o none of part exceeding 0.1%; 
    o	_10_mg	in	Backlight	
    Lamps
     
    						
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