BenQ Va371 User Manual

							Section 1: Quick Start Guide1
Section 1: Quick Start Guide
Important: Please read this first!
Congratulations. You have a state-of-the-art flat widescreen digital LCD screen TV which 
should provide you with years of viewing pleasure. Please take a few minutes to read these 
quick start instructions through before installing and using the TV.
What’s in the Quick Start Guide?
Section 1 contains the Quick Start Guide which provides you with enough information to setup 
the TV and start viewing TV station broadcasts as quickly as possible. This is section 1.
What’s in the User’s Manual?
Section 2 contains the User’s Manual which details the features and functions of the TV and the 
remote control, describes how to connect to other devices, and provides product specifications 
and troubleshooting information for your further assistance.
The User’s Manual also describes how to customise the TV settings so that you can gain the best 
viewing experience possible to suit your preferences and viewing environment.
1. Check package contents
Unpack the TV, and check that all the following items are included:
The type of power cable supplied may differ from that illustrated, dependent upon your region.
If any item is missing or damaged, contact your place of purchase immediately and notify them 
of the discrepancy. Please keep the product documentation in a safe place for later reference. 
Dispose of packaging wisely: 
• The cardboard carton can be recycled.
• Do not leave plastic bags within reach of young children or babies.
• Consider storing the packaging (if possible) for future transport of the TV.
• Check that you haven’t left an accessory inside the packaging, before discarding.
For the primary safety of yourself and others, this LCD TV should be handled with care to avoid 
damage to it or to persons which come into contact with it.
All LCD screens have a very thin layer of glass or polycarbonate surface which is liable to 
marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also 
liable to damage under excessive force or extreme temperatures. Please handle with care. TV 
(x 1) User’s Manual 
(x 1)Warranty card
(x 1)AAA battery
(x 2)
Remote control 
(x 1)AV cable 
(x 1)Power cable 
(x 1)
 
						

							Section 1: Quick Start Guide2
2. Select and prepare the installation location
In order to prevent potential dangers and prolong the service life of the TV, please observe the 
following points when installing, operating and cleaning the TV:
• Do NOT place the TV on an uneven, sloping or unstable surface where it may fall and cause 
damage to itself or others.
• Do NOT place the TV near water, like a spa or pool, or in a position which will allow the 
splashing or spraying of water onto the TV, like in front of an open window where rain water 
may enter.
• Do NOT place the TV near or above sources of heat, such as radiators, heaters, fuel stoves 
and other heat-generating items (including audio amplifiers).
• Do NOT place the TV in direct sun or where direct sun or spot lighting will shine onto the 
TV, as the heat may damage the TV and the bright light will make viewing the TV more 
difficult than necessary.
• If wall mounting, have a suitable qualified and experienced tradesperson mount it safely. 
Ensure that the mounting bracket (optional accessory) is securely screw fixed to the wall 
structure, and not just the wall render, lining or cladding. Do not glue the bracket to the 
wall. Use only a recommended TV wall bracket for this model TV. Ensure the bracket is level 
horizontally. TV dimensions are detailed in Dimensional drawings on page 34.
• If recessed into a wall opening, you must leave at least 50–100mm free space both top and 
bottom for ventilation.
• If wall mounting, allow at least 30mm space on top for attaching the TV to the wall bracket. 
It slides in and down onto the bracket from above.
• Do NOT cover or block the vents and openings whilst the TV is switched on.
• Do NOT place the TV in an enclosed place without allowing for ventilation.
• Observe all warnings and cautions as labelled on the TV.
Once all considerations and precautions have been made, position the TV where most suitable.
3. Connect the TV antenna cable
Connect a suitable TV antenna cable fly-lead (not supplied) from your TV antenna system 
outlet to the TUNER input on the rear of the TV.
Check to make sure that all cable connections are correct and firmly in place. 
NOTES: 
A poor quality TV signal will produce a poor picture and/or sound on your TV.  
For high quality picture and sound, you will need a high quality TV signal.  
Depending upon your location, for best TV signal reception, you should have a properly aligned 
outdoor TV antenna system. If need be, consult a professional antenna specialist. 
This TV has a built-in analog TV tuner, which requires the TV antenna cable connection to an 
external TV antenna system. If you wish to make use of the digital LCD screen to view digital TV, 
you should connect an external digital TV tuner (decoder) set top box (STB) to the TV using a 
digital signal cable (HDMI or DVI) connection. See Getting to know the TV on page 7. 
Antenna cable
 
						

							Section 1: Quick Start Guide3
4. Connect the power cable
1. Locate the power cable from the packaging, unwrap it, and plug the appropriate end into the 
AC INPUT socket on the rear of the TV (as illustrated below).
2. Connect the other end into an appropriate wall power outlet, and switch it on (if switched).
• The type of power cable plug and socket illustrated may differ from that used in your region.
• Only use an appropriate power cable for your region. Never use a power cable which appears 
damaged or frayed. Never change the plug type on a power cable. Be aware of total loading 
when using extension cords or multiple outlet power boards.
WARNING:  
This BenQ LCD screen TV has been engineered and manufactured with the highest priority on 
safety, however, IMPROPER HANDLING OR USE CAN RESULT IN POTENTIAL ELECTRICAL 
SHOCK OR FIRE HAZARD. Please handle this TV with care. If damaged, turn off the power and 
unplug the power cable from the TV. Transport the TV to your nearest BenQ authorised service 
centre for repair. 
There are no user serviceable parts in this TV. Never unscrew or remove any covers. There are 
dangerous voltages inside. Turn off the power and uplug the power cable before moving the TV. 
3. Turn on the main power switch on the TV as 
illustrated. The TV will enter standby mode and 
the power indicator (on the front lower center) 
will light up red.
Power cable Power 
outlet
 
						

							Section 1: Quick Start Guide4
5. Activate the remote control
1. Locate the remote control and batteries from the packaging, and unwrap them.
• Be cautious when handling batteries. See Warnings on page 40. 
Remote control usage tips
• Do not let the remote control become wet, or place it in humid environments (like bathrooms.) 
• If the remote control sensor window on the TV is in direct sunlight or strong light, the remote 
control may not operate properly. In this situation, change the light source or readjust the 
angle of your TV, or operate the remote control from a location closer to the remote control 
sensor window on the TV.
2. Turn the remote control end up to reveal its base, and open 
the lid of the battery compartment by using a small coin or 
similarly curved object to rotate the slot 90° anticlockwise. 
The lid is spring loaded and will popup and come loose 
from the remote control body.
3. Insert the batteries (supplied) ensuring that the positive and 
negative marked battery terminals match the (+) and (-) 
marks in the battery compartment.
Note that these batteries are provided for your 
convenience so that you can operate the TV straight 
away, however they have been stored with the TV for 
some time and are no longer fresh. You should replace 
them as soon as possible.
4. Refit the lid of the battery compartment by inserting the 
hinge into the recess at one edge and levering the lid down 
into position with the thumb of the hand holding the 
remote control body.
5. Whilst holding the lid in place in this manner, use your 
other hand and a small coin or similarly shaped object to 
rotate the locking slot 90° clockwise locking the lid in place.
• Point and aim the top front of the Remote 
Control directly at the TV when pressing the 
buttons.
• The remote control must be held at an angle 
within 30 degrees of the TVs remote control 
sensor window to function correctly. The 
distance between the remote control and the 
sensors should not exceed 5 metres.
• Do not cover the sensor window on the front 
of the TV (below the power indicator lamp), 
or place objects in front of it which will block 
the direct line-of-sight between the Remote 
Control and the sensor window on the TV.
30 degrees
5 metres
 
						

							Section 1: Quick Start Guide5
 Test the remote control
6. View the TV channels 
Press Power   on the remote control (as highlighted in the 
illustration). The TV should turn on, and the power indicator change to 
green. If so, progress to the next step 6. View the TV channels below.
If the TV does not turn on, first check that the power is available  
(the power indicator will be lit red).  
If so, try pressing Power on the right side of the TV. If the TV turns 
on by this method, the problem lies with the remote control.
In that case, check that the remote control batteries are properly 
installed. If need be, replace the batteries with new or known good 
ones. See Troubleshooting on page 38 for further assistance.
To turn off the TV, press Power on the right side of the TV, or Power on 
the remote control again, and the TV will return to standby mode (the 
power indicator will turn red.)
Turn the TV on and select TV as the input by pressing INPUT. The 
channel number will display in the upper right corner of the TV screen.  
See Switching inputs on page 18.
This TV series is factory set for Australia. It already has the Australian 
TV station channels pre-tuned ready for instant use. If you purchased 
this TV for use in Australia, it is ready to operate out of the box.
If you purchased this TV for use in a different country than 
Australia, you will need to perform the Auto installation setup so 
that the TV can tune to the local available TV stations.  
See Tuning the TV to your region on page 27.
To change to a channel directly, select the channel number using the 
numeric channel selection buttons on the remote control (as 
highlighted in the illustration). For example:
• to select channel 8, press  . 
• to select channel 28, press  ,  .
 See Changing channels on page 19.
By default, all of the possible Australian TV channels are added to the 
sequential channel list (available through the Channel up or down 
buttons). You should perform the Auto installation setup so that only 
the channels available in your local area are added to the sequential 
channel list (and all others are skipped).  
See Performing Auto installation on page 27.
To change to the next channel in the sequential channel list:
• Press CHANNEL  or CHANNEL on the remote control (as 
highlighted in the illustration) or CH or CHon the TV.
If you wish to remove any unused or unwanted channels, see 
Skipping a channel in the sequential channel list on page 28.
If you wish to change the order or position of the TV channels, see 
Swapping channels in the sequential channel list on page 29. 
To return to the previous viewed channel or input, press RECALL (also 
highlighted in the illustration).
 
						

							Section 1: Quick Start Guide6
7. Using common TV operations 
• To alter the volume, press VO LU M E  + or VO LU M E  - on the remote control, or VO L +  or 
VO L-  on the TV. The volume indicator will display on-screen.
• To mute the sound (without adjusting the volume setting), press MUTE on the remote 
control. Press MUTE again or adjust the volume to restore the sound.
• To freeze the currently displayed image on screen, press the FREEZE button on the remote 
control. Press again to return to normal viewing. See Using the freeze function on page 20.
• To select a preset picture mode for best viewing conditions, press the PRESET button on the 
remote control. See Adjusting aspect ratio on page 19.
• To adjust the TV aspect ratio, press the ASPECT/Teletext size button on the remote control. 
See Adjusting aspect ratio on page 19. 
• To view Teletext  on a channel that supports it, change to that channel and press the Te l e t e x t 
button on the remote control. Press again to return to the TV channel viewing.  
See Using the sleep timer on page 20.
• To view Closed Captions (CC)  on a TV program in Australia that supports it, activate CC 
by pressing the Te l e t e x t button, then navigating to teletext page 801 by pressing the page 
down button. To turn teletext off, either navigate to a different teletext page, or press the 
Te l e t e x t button. See Activating Closed Captions (CC) - subtitles on page 20.
• To activate the automatic turn-off TV sleep timer, press the SLEEP button on the remote 
control once for each 30 minute increment. See Using the sleep timer on page 20.
See The On-Screen Display (OSD) menu on page 22 for more information about the OSD.
Care and cleaning information
• Always turn off the TV before cleaning.
• Do NOT use cream, liquid, aerosol or spray cleaners. Use only a slightly damp well wrung-
out (drip-free) and lint-free, clean soft cloth and lightly wipe the TV.
• If necessary, use a pH-neutral liquid dish-washing detergent diluted with water on a separate 
clean lint-free cloth to remove oil or grease marks. Wipe over again with a clean dry lint-free 
cloth to remove any smear marks.
• Under close examination and in certain circumstances, you may notice that a few non-active 
pixels appear on the screen as a fixed point of colour. Please note that this does not affect the 
performance of your product as it is usually not visible at normal viewing distances.
• If the TV is not going to be used for an extended period of time (like when you’re going away 
for holidays), it should be switched off and unplugged from the wall outlet. You should also 
consider removing the batteries from the remote control (as they may leak).
• To help prevent possible LCD Image Persistence, you should ensure that static images are 
never displayed for extended periods of time and that you turn off the screen for several 
hours every day or so.
What’s next?
You have reached the end of Section 1: Quick Start Guide. By now, you should have a 
reasonable understanding of your new LCD TV and its controls, know how to install, connect, 
turn on, tune, change the channels, and how to care for and maintain it. 
Should you wish to maximise your viewing experience pleasure, Section 2 of this booklet 
contains the User’s Manual which describes how to customise the TV settings to suit your 
preferences and viewing environment. It details the features and functions of the TV and the 
remote control, describes how to connect other devices, and provides product specifications 
and troubleshooting information for your further assistance. 
This LCD TV is a high resolution display device. To achieve the best possible display results, 
it is recommended that you:
• connect it to a digital video source
• select an appropriate aspect ratio
When viewing traditional (analog) TV, it is recommended that you set the aspect ratio to 4:3, 
Letterbox, or Wide. See Adjusting aspect ratio on page 19.
 
						

							Getting to know the TV7
Section 2: User’s Manual
Important: Please read this next!
This booklet is divided into two sections: the Quick Start Guide; and the User’s Manual.  
For details of the Quick Start Guide, see Important: Please read this first! on page 1. 
This is section 2, the Users Manual which describes how to customise the display settings so 
that you can gain the best viewing experience possible to suit your preferences and viewing 
environment. This section details the features and functions of the TV and the remote control, 
describes how to connect to other devices, along with product specifications and 
troubleshooting information for your further assistance.
Getting to know the TV
This LCD TV is a state-of-the-art flat widescreen digital display device. It has a built-in analog 
TV tuner which can be used to view standard definition analog television (TV), cable television 
(CATV), or radio frequency (RF) modulated video through its coaxial TUNER input socket.
However, the high quality of a widescreen LCD TV isn’t realized through analog TV. The 
highest possible quality display is only possible from high definition digital video sources like 
High Definition TV (HDTV) or High Definition DVD (HDVD). 
Input options
This TV supports the simultaneous connection of several different types of TV, Video and 
Graphic sources, and permits you to select whichever one of the available sources you wish to 
view at any time. You press INPUT on the remote control or TV to select an input source.
Depending upon which model you have, there are multiple sockets on the rear of the TV for 
TV, Video, and Graphic inputs:
•Analog TV source input includes: 1 x Coaxial analog TV Antenna.
•Video source inputs include: 2 x S-Video and 3 x Composite Video (AV).
•Graphic source inputs include: 3 x Component Video (Y/Pb/Pr), 1 x HDMI/DVI, 1 x VGA.
The VA261 model does not support DVI or HDMI.
You should connect whichever TV, Video or Graphic sources you wish to view on the TV.  
You need not connect more than one if that one is all you wish to view.
Connecting Video source inputs
You can connect an external VHF or UHF TV antenna (if available) to the TV tuner input 
using the TV coaxial fly-lead cable, and select the TV input to view analog TV broadcasts. 
See step 3. Connect the TV antenna cable on page 2. 
The composite Video, S-Video, and Component video cables carry only analog video signals, 
and each requires the separate use of audio cables from the source to the TV. See Connecting 
the composite Video input on page 12 and Connecting the S-Video input on page 13. 
If the video source device supports it, you could alternatively connect it using the Component 
Video input for the best possible analog Video picture.  
See Connecting the Component video input on page 13.
Connecting Graphic source inputs
You can connect a PC video card graphic source (if available) like a VGA output or a digital 
DVI output. If your device supports HDMI output, you can also use the HDMI input on the 
TV for connection. The VGA and DVI video cables carry only video signals, so each requires 
the separate use of audio cables from the source to the TV. See Connecting the VGA input on 
page 14 and Connecting the DVI input on page 15.
The HDMI cable carries both digital video and audio signals, and doesn’t require a separate 
audio connection. See Connecting the HDMI input on page 14.
The VA261 model does not support DVI or HDMI.
 
						

							Getting to know the TV8
Front view
2
3
11
No.NameDescription
1Speakers Left and right speakers for reproducing stereo audio.
2Power indicator • Lights up green when the TV is powered on.
• Lights up red when the TV is in standby mode.
• Lights up orange when the TV is in PC standby mode
3Remote control sensor 
windowReceives command signals from the remote control.  
Do not obstruct the sensor by placing any objects in front 
of it, which will hinder the reception of signals.
 
						

							Getting to know the TV9
Control panel
1
3 2
4
5
CH
No.NameDescription
1
 (Power/
standby) buttonToggles the TV between standby mode and on. (Performs the 
same action as the Power   button on the remote control.)
2MENU button  Displays the OSD menu if not visible, or exits the current menu if 
displayed (performs the same action as the MENU button on the 
remote control.) 
3CH (Channel)  
/ buttons • Sequentially selects the previous or next TV channel  
(performs the same action as the CHANNEL / buttons on 
the remote control.)
• In the OSD menu, moves the selection highlight up or down 
(performs the same action as the / buttons on the remote 
control.) 
4VOL (Volume)  
+/- buttons • Adjusts the volume level of the speakers (performs the same 
action as the VOLUME +/- buttons on the remote control.)
• In the OSD menu, moves the selection highlight left or right or 
changes settings (performs the same action as the / buttons 
on the remote control.)
5INPUT button • Cycles through possible input signal sources (performs the 
same action as the INPUT button on the remote control.)
• In the OSD (On-Screen Display) menu, selects the highlighted 
menu item to enter a submenu (performs the same action as the 
OK button on the remote control.)
 
						

							Getting to know the TV10
Rear view
The actual positions and number of input sockets varies from model to model.
11
2
No./IconNameDescription
1Carrying handle Use these handles when moving the TV to 
another location by hand.
2Cable holder Holds cables in place.
Main power 
switchTurns the main power source of the TV on or off.
AC power input Connect to the AC power cable.
HDMI Connect to a DVI digital video or HDMI digital 
audio/video output of your digital source device. 
See Connecting the HDMI input on page 14.
Not available on the VA261 model.
Be aware that HDMI input must be HDCP-
compliant to be displayed.
VGA Connect to a PCs VGA (D-Sub) output. See 
Connecting the VGA input on page 14.
LINE IN Connect to the audio output of either a VGA or 
DVI digital video output as appropriate for your 
video source device.