Blackberry 9720 Smartphone 7 1 User Guide

Phone
How to: Phone
Phone at a glance
Phone icons
These icons appear at the top of the home screen and in the Phone application.
Missed callReceived callPlaced callVoice mail message
Phone basics
Find your phone number
Do one of the following:
• To view your active phone number, from the home screen, press the  key. Your phone number appears at the top 
of the screen.
User GuidePhone
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• To view a list of your multiple phone numbers, from the home screen, press the  key. If your wireless service plan 
supports text messaging, the first phone number in the list is the phone number that you use to send and receive text 
messages.
Related information
About multiple phone numbers,74
My phone number appears as Unknown in the Phone application,86
Make a call
1.Do one of the following:
• If your BlackBerry smartphone is unlocked, press the  key.
2.Type a phone number or contact name.
3.Press...

To return to the first call, press the  key > Swap or Flash.
Change your ring tone, notifiers, reminders, or alerts
In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry 
smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed.
1.On the home screen, click your Sound and Alert...

Turn on the speakerphone
CAUTION: Don't hold your BlackBerry smartphone near your ear while you use the speakerphone. Hearing damage can 
occur. For more information, see the 
Safety and Product Information booklet for your smartphone.
During a call, press the  key on the keyboard. 
To turn off the speakerphone, press the  key again. 
Dial an extension
1.Press the X key.
2.Type the extension number.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry smartphone...

Emergency calls
About emergency calls and Emergency Callback Mode
If you're outside of a wireless coverage area and the  indicator appears at the top of the screen, you can call only 
emergency numbers. Your 
BlackBerry smartphone is designed to allow emergency calls even when your smartphone is 
locked. Depending on your smartphone model and the wireless network that your smartphone is connected to, your 
smartphone is also designed to allow emergency calls when the SIM card isn't inserted. If...

•To decrease the volume, press the Volume Down key on the right side of your smartphone.
•To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key 
again. If you press the 
Mute key during a call, your smartphone mutes the call so that you can hear others on the call, 
but they can't hear you.
Related information
Mute a call,63
Improve sound quality for media files,154
Amplify the volume using the audio boost feature,154
Change the default...

Speed dial
Set up speed dial for a contact
1.From the home screen, press the  key. 2.Press the  key > View > Speed Dial List. 
3.In the Speed Dial Numbers list, click an unassigned key.
4.Click a contact.
5.If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the home screen, a message, or a message inbox, press and 
hold the key that you assigned to the contact.
Change the contact that is assigned to a speed dial key
1.From the home screen,...

About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on 
your SIM card or 
BlackBerry smartphone. You might not be able to change or delete these phone numbers or add new 
ones.
For more information, contact your wireless service provider.
Start or stop forwarding calls
Before you begin: To perform this task, your wireless service provider must set up your SIM card or BlackBerry smartphone 
for this service.
1.From the...

About call blocking
The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also 
block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when roaming.
To use the blocked calling feature, your BlackBerry smartphone must use a SIM card, and your wireless service provider 
must set up your SIM card for this service and provide you with a call blocking password. 
Depending on your wireless...

Turn on fixed dialing
Before you begin: To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service 
provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1.From the home screen, press the  key.2.Press the  key > Options > FDN Phone List.3.Press the  key > Enable FDN Mode.
4.Type your PIN2 code.
5.Press the  key on the keyboard.
To turn off fixed dialing, press the  key > Disable FDN Mode.
Related information
I can't make or...