Blackberry Os 7 User Guide

							3. Change the Calendar (CICAL)  field.
4. Press the 
 key >  Save.
Change how long your smartphone stores calendar entries 1. On the Home screen, click the  Calendar icon.
2. Press the 
 key >  Options  > Calendar Display and Actions .
3. Change the  Keep Appointments  field.
4. Press the 
 key >  Save.
Your BlackBerry® smartphone deletes calendar entries that are older than the number of days that you set.
Show tasks in the calendar
1. On the Home screen, click the  Calendar icon.
2. Press the 
 key >  Options  > Calendar Display and Actions .
3. Select the  Show Tasks check box.
4. Press the 
 key >  Save.
Conference call meetings About conference calls
You can create two types of conference calls with your BlackBerry® smartphone. If your organization or a conferencing service
has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your smartphone or computer. Conference call meetings allow participants who have a BlackBerry smartphone to enter theconference call meeting with a one-touch Join Now option, if this feature is supported on their smartphone, so that they don't
have to dial the conference call bridge number and access codes. If you don't have a conference call bridge number, you can
create a conference call by calling other contacts and joining the calls together.
Related information
Conference call meetings, 179
Create a conference call meeting from your smartphone
To perform this task, you must be the meeting organizer. If you are not the meeting organizer, you can create a conference call meeting on behalf of another person from your computer.
1. In a meeting, select the  Conference call checkbox.
2. Type the information for the conference call.
3. Press the 
 key >  Save.
User GuideCalendar179 
						

							Create a conference call meeting from your computer
To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For
information about creating meetings on behalf of another person, see the documentation for the email application on your
computer.
You can create a conference call meeting from your computer that your BlackBerry® smartphone recognizes. When the
conference call meeting starts, participants who have a BlackBerry smartphone can enter the conference call meeting with the
Join Now option, if their smartphone supports this feature.
1. In the meeting notes, or in the meeting location field, type  CCP: and the participant conference call bridge number. Do not
include spaces.
2. Type a lowercase  x. Do not include spaces before or after the x.
3. Type the participant access code. Type a space after the participant access code.
4. Type  CCM: and the moderator conference call bridge number. Do not include spaces.
5. Type a lowercase  x. Do not include spaces before or after the x.
6. Type the moderator access code. Type a space after the moderator access code.
Example
If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code is 55555#, and the participant access code is 55551#, type  CCP:18005555555x55555# CCM:18005555555x55551# , followed by a space.
Enter a conference call meeting Do one of the following: • In a meeting notification, click  Join Now.
• In the calendar, highlight the meeting. Press the 
 key >  Join Now .
Related information
I can't enter a conference call with the Join Now option, 181
Save your conference call informationYou can save your conference call information so that it is added to the conference call fields automatically when you create aconference call meeting from your BlackBerry® smartphone.
1. On the Home screen, click the  Calendar icon.
2.  Press the 
 key >  Options  > Conference Calling .
3. Type your conference call information.
4. Press the 
 key >  Save.
User GuideCalendar180 
						

							Troubleshooting: CalendarI can't schedule appointments that span multiple days If you use IBM® Lotus Notes®, you can't schedule appointments that span multiple days.
I can't set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private
checkbox when you change a recurring appointment or meeting.
Some characters in calendar entries don't appear correctly after synchronization
If you schedule appointments or meetings on your BlackBerry® smartphone that contain special characters or accents, your
computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
About synchronization conflicts, 84
Synchronize organizer data over the wireless network, 174
I can't enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the meeting organizer isn't using a BlackBerry®
smartphone that supports the Join Now feature or if the meeting organizer didn't enter the conference call information correctly. You might need to change your smart dialing options so that you can enter the conference call using the Join Now
option.
Try the following actions:
• If the Join Now option doesn't appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code that appear in either the  Location field or the  Notes section.
User GuideCalendar181 
						

							• If the Join Now option appears, but you're not able to join, try increasing the default time that your smartphone waitsbefore dialing an extension. From the home screen, press the 
 key. Press the  key >  Options  > Smart Dialing . In
the  To access extensions in all other corporations  section, change the Wait For field to the highest value. Try entering the
conference call with the Join Now option again.
Related information
Enter a conference call meeting, 180
User GuideCalendar182 
						

							Contacts
How to: Contacts
Contact basics Add a contactDo one of the following: • To add a contact using the Contacts application, on the Home screen, click the  Contacts icon. At the top of the screen,
click  New Contact . Type the contact information. Press the 
 key > Save.
• To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press the
 key >  Add to Contacts  > Create New Contact . If necessary, add contact information. Press the  key > Save.
Related information
Copy contacts from your SIM card to your contact list, 21
Create a custom contact field
Custom contact fields can store information that you want to remember about a contact, for example, you might want to add a
custom contact field named Sports team or Favorite color. If you create a custom field for a contact, the field appears for all
your contacts.
1. When you are adding or changing a contact, in the  Custom Fields section, click Add Custom Field .
2. Click a field.
3.  Press the 
 key >  Change Field Name .
4.  To change the name of the field, place the cursor in the field. Press the 
 key >  Change Field Name . Type a name for
the field. Press the 
 key on the keyboard.
5. Type the information that you want to add to the custom field.
6. Press the 
 key >  Save.
You can synchronize contact fields that you customize on your BlackBerry® smartphone with the email application on your computer. For more information about synchronizing contact fields, see the Help in the BlackBerry® Desktop Software.
Add a pause or a wait to a phone number Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number. After
dialing the main phone number, your BlackBerry® smartphone either pauses before dialing the additional numbers (pause) or
prompts you to type them (wait).
1.  After you type the main part of a phone number in a phone number field, press the 
 key.
2. Click  Add Pause  or Add Wait .
User GuideContacts183 
						

							3. Type the additional numbers.
4. Press the 
 key >  Save.
Change or delete a contact Do one of the following: •To change a contact, on the Home screen, click the  Contacts icon. Highlight a contact. Press the 
 key > Edit.
Change the contact information. Press the 
 key >  Save.
• To change a contact using information on your BlackBerry® smartphone, such as information in an email or a calendar entry, highlight the information you want to add to a contact. Press the 
 key >  Add to Contacts  > Add to Existing
Contact . Click a contact. If necessary, add contact information. Press the 
 key > Save.
• To delete a contact, on the Home screen, click the  Contacts icon. Highlight a contact. Press the 
 key > Delete .
Search for a contact You can search for contacts in your contact list or, if your email account uses a BlackBerry® Enterprise Server, you might also be
able to search for contacts in your organization's contact list.
1. On the home screen, click the  Contacts icon.
• To search for a contact in your contact list, type all or part of a contact's name. • To search for a contact in your organization's contact list, click  Remote Lookup. Type all or part of a contact's name.
Click  OK.
2. Highlight a contact.
3.  Press the 
 key.
• To view information for a contact, click  View.
• To add a contact from your organization's contact list to your contact list, click  Add to Contacts.
• To add all of the contacts from your organization's contact list to your contact list, click  Add All to Contacts.
• To view the next 20 matches in your organization's contact list, click  Get More Results.
• To narrow search results when a contact's name has multiple matches, highlight a contact's name. Click  Resolve.
• To delete the search results after you have searched your organization's contact list, click  Delete Lookup.
• To start a new search when you are searching your organization's contact list, click  Lookup.
Attach a contact card to a message
You can attach a contact card to an email, a PIN message, or a text message.
1.  When you are composing a message, press the 
 key >  Attach  > Contact .
2. Find and highlight a contact.
3.  Press the 
 key >  Continue .
Related information
I can't attach a file to a text message, 104
Add a contact picture for caller ID
1. On the Home screen, click the  Contacts icon.
User GuideContacts184 
						

							2. Highlight a contact.
3. Press the 
 key >  Edit.
4.  Press the 
 key >  Add Picture .
5. Find, highlight, and click a picture. 6. If necessary, move the crop box to the portion of the picture that you want to use.
7.  Press the 
 key >  Crop & Save .
8. Press the 
 key >  Save.
Related information
My contact pictures keep changing, 190
Change or delete a contact picture1. On the Home screen, click the  Contacts icon.
2. Highlight a contact.
3. Press the 
 key >  Edit.
4. Highlight the contact picture. • To change the contact picture, press the 
 key >  Replace Picture . Highlight a picture. Press the  key > Select
Picture .
• To delete the contact picture, press the 
 >  Delete Picture .
5. Press the 
 key >  Save.
Related information
My contact pictures keep changing, 190
About categories
You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus
Notes®, you can apply more than one category to a task on your BlackBerry® smartphone, but only one category synchronizes
with the task in Lotus Notes.
Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application
are made in all applications.
Categorize a contact, task, or memo
1.  When you are creating or changing a contact, task, or memo, press the 
 key >  Categories .
2. Select the check box beside a category. 3. Press the 
 key >  Save.
To remove a category from a contact, task, or memo, clear the check box beside the category.
User GuideContacts185 
						

							Create a category for contacts, tasks, or memosYou can create categories to organize items in the Contacts application, Tasks application, and MemoPad.
1. On the Home screen or in the  Applications folder, click the  Contacts icon, Tasks icon, or  MemoPad  icon.
2.  Press the 
 key >  Filter.
3.  Press the 
 key >  New.
4. Type a name for the category.
5. Press the 
 key on the keyboard.
To delete a category, highlight the category. Press the 
 key >  Delete .
Synchronizing contacts About synchronization and reconciliation
The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® smartphone and the email application on your computer over the wireless network.
The wireless email reconciliation feature is designed to reconcile email between your smartphone and the email application on
your computer over the wireless network. When you file or delete email messages on your smartphone, these email messages
should be filed or deleted in the email application on your computer. Likewise, any changes that you make to email messages in the email application on your computer should be reflected on your smartphone.
In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or email
can't be synchronized or reconciled.
If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the
BlackBerry® Desktop Software to synchronize your organizer data. For more information, see the Help in the BlackBerry Desktop Software.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before youupdate any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1.  In the Contacts application, Calendar application, Tasks application, or MemoPad, press the 
 key >  Options .
2. If necessary, click a calendar or contact list. 3. Select the  Wireless Synchronization  checkbox.
4. Press the 
 key >  Save.
User GuideContacts186 
						

							If you use the BlackBerry® Internet Service, you must use the BlackBerry® Desktop Software to synchronize calendar data. Formore information, see the Help in the BlackBerry Desktop Software.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 181 About synchronization conflicts, 84
About backing up and restoring smartphone dataIf you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerrysmartphone data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the BlackBerryDesktop Software. For more information, see the Help in the BlackBerry Desktop Software.
If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your
media card.
If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer data to your
smartphone over the wireless network. To restore synchronized organizer data over the wireless network, you must have an
activation password. For more information, contact your administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® smartphone and
in the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your
smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes
precedence over the organizer data on your smartphone when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 181
Synchronize organizer data over the wireless network, 174User GuideContacts187 
						

							Manage data synchronization conflictsYou can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless datasynchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the
BlackBerry® Desktop Software. For more information about managing conflicts that occur during organizer data
synchronization, see the Help in the BlackBerry Desktop Software.
Personal distribution lists
Create a personal distribution listYou can use personal distribution lists when you send email messages, PIN messages, or text messages. Personal distribution
lists that you create on your BlackBerry® smartphone do not appear in the email application on your computer.
1. On the Home screen, click the  Contacts icon.
2.  Press the 
 key >  New Group .
3. Type a name for the personal distribution list.
4.  Press the 
 key >  Add Member .
5. Click a contact.
6. To add another contact, repeat steps 4 to 5.
7.  Press the 
 key >  Save Group .
Change or delete a personal distribution list 1. On the Home screen, click the  Contacts icon.
2. Highlight a personal distribution list.
3. Press the 
 key.
• To change a personal distribution list, click  Edit Group. Click a contact. Click  Add Member, Change Member , or Delete
Member . Press the 
 key > Save Group .
• To delete a personal distribution list, click  Delete Group > Delete .
Note:  When you delete a contact from a personal distribution list, the contact remains in your contact list.
Multiple contact lists About multiple contact listsIf your BlackBerry® smartphone is associated with multiple email accounts, you might have contacts from each email accounton your smartphone. For example, if your smartphone is associated with a work email account and a personal email account,
you might be able to view your work contact list and your personal contact list on your smartphone. For more information,
contact your wireless service provider.
User GuideContacts188